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Cancel LIFEWAVE
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I hereby notify you of my decision to terminate the contract relating to the Lifewave service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lifewave: Easy Method
What is Lifewave
Overview
Lifewave is a company that sells phototherapy patch products and related wellness items marketed to support energy, pain relief, skin health and general well‑being.
Products are sold as one‑off sleeves or bundles and through regional distributors; some purchases and in‑app subscriptions are managed via app stores or directly on LifeWave's site.
How Lifewave is sold
Sales channels include direct website orders, mobile app in‑app purchases and independent distributors in regional markets such as South Africa.
Cancellation and refund processes can differ by channel (App Store, Google Play, or direct web orders), so follow the method for the channel you used to buy.
How to cancel Lifewave
Cancel App Store (iOS) purchases
- Open your Apple ID account on your iPhone or iPad and go to Subscriptions.
- Find the LifeWave subscription and select Cancel Subscription through Apple's subscription management.
- LifeWave’s app delegates in‑app cancellations to Apple; LifeWave cannot cancel App Store subscriptions for you. See LifeWave terms: LifeWave Terms & Conditions.
Cancel Google Play (Android) purchases
- Open the Google Play Store app with the account used to buy the subscription.
- Go to Payments & subscriptions → Subscriptions, locate the LifeWave subscription and Cancel.
- LifeWave’s app delegates in‑app cancellations to Google Play and cannot cancel on your behalf (see LifeWave Terms: LifeWave Terms & Conditions).
Cancel direct web subscription (LifeWave account)
- Log into your LifeWave account on the LifeWave website.
- Navigate to “Monthly Subscription Orders” and choose “Stop Monthly Subscription Order.”
- You should receive a cancellation confirmation email after stopping the subscription (process reported in user FAQ guidance: third‑party report).
What happens when you cancel
Access and renewals
When you cancel a recurring subscription it will generally stop future renewals; you retain access only until the paid period expires unless otherwise stated.
If cancellation is handled through Apple or Google, those stores control the effective cancellation date and any prorated refunds.
Account and personal data
Your LifeWave account remains active unless you request account closure; data retention follows LifeWave’s terms and privacy policy.
Keep copies of confirmation emails, screenshots and transaction records until your cancellation and any refund are complete.
Will I get a refund?
Initial (first‑time) order refund
- LifeWave offers a 90‑day money‑back guarantee on the initial order in an account if the product is returned unused and unopened in marketable condition before its expiry.
- Customers are generally responsible for return shipping costs for initial returns under the 90‑day guarantee (LifeWave refund details).
Subsequent orders and exceptions
- Subsequent or secondary orders are refundable only within 30 days of shipping; after a refund, future returns of that product may require items to be returned in resalable condition within 12 months.
- Returns typically require authorization (RMA) and the customer normally pays return shipping; refer to the stated return procedure (return policy summary).
Lifewave plans and pricing
Pricing summary
The prices below are South African ZAR amounts reported from regional listings and retailers; they represent one‑off sleeve or bundle prices, not monthly subscription fees.
Confirm final pricing and availability with the seller or LifeWave distributor before purchase.
Price table
| Plan | Price (ZAR) | 期間 (Period) | Features |
|---|---|---|---|
| X39 (30 patches) | R3,300.00 | one sleeve | Stem‑cell activation, energy, sleep, general wellness |
| Alavida (Radiance Patch) | R2,000.00 | one patch | Radiant appearance, reduces wrinkles, improves skin tone, supports melatonin/sleep |
| Energy Enhancer (30 patches) | R2,000.00 | one sleeve | Increases energy and endurance, supports fitness |
| IceWave (30 patches) | R2,200.00 | one sleeve | Drug‑free pain relief |
| SP6 Complete (30 patches) | R2,200.00 | one sleeve | Supports appetite control and metabolism |
| X39 & X49 Performance Bundle (60 patches) | R6,052.00 | bundle | Enhanced performance and energy; includes 60 patches |
Your consumer rights in South Africa
Cooling‑off and distance sales
Under South African consumer protection law, buyers typically have a 7‑day cooling‑off period for distance or online purchases, allowing cancellation for most contracts concluded remotely.
This means you may be able to cancel online purchases within that period subject to exclusions in the law.
Defective goods and statutory rights
There is commonly a 14‑day right to return defective goods; statutory consumer protection also requires businesses to provide products that are of good quality and fit for purpose.
LifeWave’s 90‑day guarantee for initial orders exceeds minimum legal protections, but you must follow the company’s stated procedures (RMA, return condition, timelines) to use it.
Customer experiences
Positive reports
- Many reviewers report benefits such as increased energy, improved sleep, reduced pain and better skin appearance (customer reviews on Trustpilot).
- Positive feedback often highlights subjective wellness improvements after using patches.
Negative reports and concerns
- Some users report adverse reactions - headaches, itching, swelling, dizziness and other symptoms - and warn against use in those cases (Trustpilot reports).
- There are recurring complaints about customer service responsiveness, difficulty cancelling or obtaining refunds, and concerns about multi‑level marketing practices (customer reviews and community discussions).
Documentation checklist
Before you cancel
- Order number and purchase date.
- Account email and billing details used for the purchase.
- Payment method statement or screenshot showing the charge.
For returns and refunds
- Photos of product condition and packaging (to show “unused and unopened” if claiming 90‑day return).
- Any RMA number or return authorisation from LifeWave or distributor.
- Tracking number for return shipment and copies of correspondence with support.
Common mistakes
Missing the correct cancellation channel
Many customers try to cancel subscriptions inside the LifeWave app, but App Store and Google Play subscriptions must be cancelled through Apple or Google, not via the app.
Attempting to cancel in the wrong place can lead to unexpected renewals or missed deadlines.
Missing deadlines and RMA steps
Failing to request a return authorisation (RMA) or missing the 30‑day/90‑day windows can void refund eligibility.
Also, not keeping proof of postage or return tracking often makes refunds harder to resolve with customer service.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund differences by purchase channel to help you choose the correct route.
Comparison table
| Channel | Cancellation method | Refund window | Return shipping | Period (期間) |
|---|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID → Subscriptions (LifeWave refers to Apple for cancellations) | Handled by Apple; LifeWave cannot directly refund App Store purchases | Depends on Apple policy | N/A |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions (LifeWave delegates to Google) | Handled by Google Play; follow Google refund process | Depends on Google Play policy | N/A |
| Web (direct LifeWave account) | Log in → Monthly Subscription Orders → Stop Monthly Subscription Order; or request returns per LifeWave procedure | Initial order: 90 days if unused/unopened; Subsequent: generally 30 days | Customer usually pays return shipping; RMA required for returns | One‑off / sleeve or bundle |
After cancelling
What to check
After cancellation, keep confirmation emails and check your payment method for any unexpected charges within one billing cycle.
If you requested a return, retain tracking and proof of postage until the refund is processed.
Useful links
- LifeWave Terms & Conditions (includes app purchase guidance): https://www.lifewavetech.app/terms-and-conditions
- LifeWave initial refund/guarantee summary (third‑party summary): https://www.lifewave-info.com/blank-4
- Return and refund procedure notes (third‑party summary): https://www.thehopehelp.com/returns-refunds
- Reported guidance for stopping monthly subscription orders (user report): https://www.justanswer.com/software/nipvc-ia-no-one-answering-bloody-phone-wish.html
Address
Regional office (Pretoria)
Castle Gate Offices, 2nd Floor, Solomon Mahlangu Drive, Pretoria, Gauteng, 0181, South Africa.
This Pretoria address corresponds to a regional LifeWave entity referenced in regional listings; use it for local correspondence where appropriate.
Notes on contacting corporate
Primary corporate contact details vary by region; for app store issues use Apple or Google support first, and keep LifeWave terms and your purchase records when contacting LifeWave support.
When in doubt, provide order details, proof of payment and clear photos of product condition to speed up any return or refund process.