Cancellation Nocarbschallenge: Easy Method

What is Nocarbschallenge

Overview

Nocarbschallenge is a health and wellness program that offers low‑carb meal plans, recipes and weekly guidance to support weight and lifestyle goals.

The service delivers digital meal plans, shopping lists and app tracking tools through subscriptions and one‑off challenge purchases.

Who runs the service

The program and subscription processing are managed by Keto Diets UAB, with official administration based at an office in Vilnius, Lithuania.

Subscriptions are available via the website/app and through app stores (Apple App Store and Google Play).

How to cancel Nocarbschallenge

Cancel via Website or App

• Log into your account on the website or in the app.
• In the app: More → Profile → Subscription Details; on the website use your account subscription area.
• Select “Cancel”, choose a cancellation reason and submit the cancellation.

Cancel via App Stores

• Apple App Store: cancel in your Apple account subscription settings. Deleting the app does not cancel subscriptions.
• Google Play: cancel in your Google Account subscription settings. Deleting the app does not cancel subscriptions.
• NoCarbsChallenge cannot cancel App Store subscriptions for you; you must use the platform controls.

Timing and notice

• Cancel at least 48 hours before the end of the current billing period to avoid an automatic renewal charge.
• Check your next billing date in Subscription Details before cancelling to confirm timing.

What happens when you cancel

Access after cancellation

When you cancel a recurring subscription you usually keep access until the end of the paid billing period.

For one‑off challenges access details depend on the product; check your account for exact expiry.

Auto‑renewal and billing

Automatic renewals will stop after the current billing period if cancellation is completed in time (see 48‑hour notice).

If you miss the cancellation window you may be charged for the next period and should follow refund guidance below if needed.

Data and account retention

Your account data and preferences may be retained according to the service terms; review account settings for export or deletion options.

Contact support if you need assistance with account data after cancellation.

Will I get a refund?

Digital subscriptions and cooling‑off

No general 14‑day cooling‑off right applies once digital content has been delivered and access granted.

By agreeing to immediate access you effectively waive the standard withdrawal right for delivered digital content.

Faulty or misdescribed digital content

• Refunds for digital content are allowed only if the content is faulty or materially not as described.
• Proof must be submitted within 14 days of purchase for consideration.

Platform purchases and physical goods

• Apple App Store and Google Play purchases: request refunds directly through Apple or Google; NoCarbsChallenge does not process these.
• Physical goods (supplements): unopened items may be returned within 14 days at your cost; refund issued within 14 days after the goods are received.

Nocarbschallenge plans and pricing

Pricing table

Notes about pricing

Prices reflect listings for South Africa as provided in available pricing data and may vary with promotions and personalised offers.

The official help site indicates meal plan pricing can change seasonally or per user quiz results; confirm final prices at purchase.

Your consumer rights in South Africa

Right of withdrawal for digital content

South African consumer rules allow a 14‑day withdrawal right in some contexts, but it does not apply once digital content is delivered and access is granted.

Users who agree to immediate access implicitly waive the withdrawal right for that delivered content.

Faulty digital content and refunds

• Refunds for digital content are available only if the content is faulty or materially not as described.
• Proof of fault or misdescription must be supplied within 14 days of purchase for a refund claim.

Platform purchases and physical returns

• Apple and Google purchases: refunds must be sought via the respective platform; the service is not responsible for these refunds.
• Physical goods: unopened items can be returned within 14 days; the consumer pays return postage and refunds are issued within 14 days after receipt.

Customer experiences

Positive feedback

• Many users report tasty, easy‑to‑prepare meal plans with useful shopping lists and tracking features.
• Reported benefits include weight loss, increased energy, reduced bloating and improved hydration/movement tracking.

Negative feedback

• Users commonly complain about frequent upsell prompts and extra purchase offers immediately after ordering.
• There is recurring confusion about cancellation timing; customers must cancel at least 48 hours before renewal.
• Some report unexpected renewal costs or perceived hidden price increases, and a few report dissatisfaction with complaint handling.

Documentation checklist

Before contacting support

• Screenshot or record of your subscription page showing plan and next billing date.
• Proof of purchase or receipt showing date and payment method.
• Any error screenshots if claiming faulty or misdescribed digital content.

For returns and refunds

• Order number and delivery receipt for physical goods returned unopened.
• Clear description and evidence of faults for digital content refund requests within 14 days.

Common mistakes

Missing the cancellation window

Many customers forget to cancel at least 48 hours before the billing date and are charged for the next period.

Always check your next billing date in account settings and cancel earlier rather than later to avoid accidental renewals.

Deleting the app instead of cancelling

Deleting the mobile app does not cancel App Store or Google Play subscriptions and will not stop renewals.

Use the platform subscription settings to cancel Apple or Google subscriptions directly.

Expecting platform refunds from the service

Some users expect NoCarbsChallenge to refund App Store/Google payments; platform purchases must be refunded through the platform.

If you purchased via a store, follow the store’s refund process and retain any confirmation for records.

Comparative recap

Quick comparison

Key takeaways

• Cancel website/app subscriptions via your account at least 48 hours before renewal.
• Use Apple or Google account settings to cancel platform subscriptions - deleting the app does not cancel them.
• Refunds for delivered digital content are limited to faults or misdescription with proof within 14 days.

After cancelling

Confirm your cancellation

After cancelling, verify that your subscription status shows cancelled and note the access end date in your account.

Keep any confirmation emails or screenshots as proof of cancellation and timing.

If you were charged after cancelling

• Check the cancellation timestamp and next billing date in your account.
• If charged incorrectly, gather proof and contact support with your documentation for review.

Support and further steps

For platform purchase refunds, contact Apple or Google support directly via your platform account.

For website/app purchases or physical returns, contact NoCarbsChallenge support and provide the documentation checklist items above.

Address

Company address

Keto Diets UAB

Aludarių g. 3, Vilnius, Lithuania

Notes

This guide is based on the available service terms, help centre notes and user reports relevant to South African customers.

For the most current account or billing actions use your account settings inside the app or website.