Cancellation Perfectbody.Me: Easy Method

What is Perfectbody.Me

Service overview

Perfectbody.Me is a subscription-based health and wellness platform that provides personalised fitness and nutrition plans.

Plans and content are delivered through the website and mobile apps to help users reach fitness goals.

How subscriptions work

Access is controlled by a recurring subscription that you purchase via the site, the Apple App Store, or Google Play.

Purchase channel affects how you manage and cancel the subscription and how refunds are handled.

How to cancel Perfectbody.Me

Cancel via website or in-app (direct subscription)

• Log in to your account on the Perfectbody.Me website.
• Open "Manage Your Subscription" from the homepage footer or the link provided in your account area.
• Follow the cancellation option in your account settings to stop the subscription. Simply deleting the app does not cancel the subscription.
• See the official instructions: Cancel subscription help.

Cancel via Apple App Store or Google Play

• If you purchased through the Apple App Store, cancel through your Apple ID subscriptions following Apple's instructions.
• If you purchased through Google Play, cancel through your Google account subscriptions following Google's instructions.
• Perfectbody.Me cannot cancel App Store or Google Play subscriptions for you; you must use the platform where you bought the subscription.

Deleting your account

• To delete your Perfectbody.Me account: open the app > Me > My details > Account Security > Delete account.
• Deleting the account automatically cancels web/app-based subscriptions, but not subscriptions bought through the App Store or Google Play.
• Official delete-account instructions: Delete account help.

What happens when you cancel

Billing and renewal

Cancellation prevents future automatic renewals for the affected purchase channel.

Always confirm cancellation by checking your account or subscription page for a cancellation confirmation.

Access to content

Access after cancellation depends on your purchase terms and billing cycle; verify your account status to confirm when access ends.

If you deleted your account, web/app subscriptions are automatically cancelled per Perfectbody.Me guidance.

Data and account retention

Deleting your account removes your profile and will cancel web/app subscriptions, but check the app for any data retention details you may need.

Keep copies of confirmation emails or screenshots when you cancel for your records.

Will I get a refund?

Refunds for direct purchases (website/app)

If you purchased directly and the service is faulty or not as described, you can request a refund within 30 days.

Use the chat widget in the app or site, provide details and proof; responses are typically within 1 - 3 business days and refunds are processed to the original payment method.

See refund instructions: How to request a refund.

Refunds for App Store and Google Play purchases

Refunds for purchases made via Apple or Google must be requested from those platforms; Perfectbody.Me does not process those refunds.

Follow Apple's or Google's refund procedures through your account/subscription settings on those platforms.

Digital vs physical goods

Physical goods can be returned within 14 days of delivery where applicable.

Digital content generally cannot be refunded once accessed or started, unless the product is faulty or misrepresented.

Perfectbody.Me plans and pricing

Pricing availability

No exact South African Rand (ZAR) pricing is publicly listed on the Perfectbody.Me site.

The site typically requires a quiz or sign-up to reveal current subscription prices and the App Store entry may show localised amounts in other currencies.

Contact for pricing

For exact plan prices and currency details, contact Perfectbody.Me through the website or in-app support before subscribing.

Your consumer rights in South Africa

Key rights under South African law

Under the Consumer Protection Act, consumers are entitled to fair and transparent contract terms and accurate product descriptions.

Services not rendered or misrepresented may entitle you to a refund, repair, or replacement, as appropriate.

Recurring billing and disputes

Continued billing after cancellation or lack of transparent communication may constitute an unfair practice under the Act.

If you face unauthorised recurring charges, you may lodge a complaint with the National Consumer Commission or dispute transactions through your bank.

Practical next steps

Keep records of purchase receipts, cancellation confirmations, and communication with support when asserting your rights.

If a platform (Apple/Google) processed the payment, escalate through that platform as well as lodging local complaints if needed.

Customer experiences

Positive feedback

Many users praise the meal plans, shopping lists, and meal variety as easy to follow and helpful for nutrition goals.

Reviewers commonly mention structure and tasty recipes as program strengths.

Common complaints

Several users report being charged after they believed they had cancelled, sometimes repeatedly.

Other frequent issues include confusing pricing, difficulties contacting support, and technical problems with cancellation UI.

Where reviews appear

Customer reviews and aggregated feedback can be found on public review sites and on Perfectbody.Me’s help pages.

For examples of user reviews, see public listings: Perfectbody.Me on Trustpilot.

Documentation checklist

Essential items to collect

• Account email and username used for sign-up.
• Order receipt or subscription confirmation email.
• Screenshot or copy of the subscription status page showing cancellation or active billing.

Evidence for disputes or refunds

• Bank or card statements showing the charge(s) with dates and amounts.
• All correspondence with Perfectbody.Me support and confirmation numbers.
• If applicable, screenshots of faulty content or discrepancies that support a refund claim.

Common mistakes

Assuming deleting the app cancels the subscription

Many users mistakenly delete the app and assume billing stops. Deleting the app does not cancel subscriptions purchased via the website or app.

Always cancel from "Manage Your Subscription" or the purchase platform.

Using the wrong channel to cancel

Cancel requests sent to Perfectbody.Me cannot stop App Store or Google Play renewals; those must be cancelled via Apple or Google.

Check which payment method processed the charge before you cancel.

Failing to keep records

Not saving cancellation confirmations, receipts, or screenshots makes disputes harder to resolve with support or your bank.

Always capture confirmation screens and emails immediately after cancelling.

Comparative recap

Channel comparison

The table below summarises where to cancel, who handles refunds, and important notes for each purchase channel.

Quick reference

After cancelling

If you are charged after cancelling

• Check the subscription status page and save any cancellation confirmation or screenshots.
• If purchased directly, contact Perfectbody.Me support via the site chat widget and request investigation.
• If purchase was via Apple/Google, contact that platform and your bank to dispute the charge if necessary.

How to request a refund or escalate

• For direct purchases and refund requests, follow the official refund process: Request a refund.
• If you cannot resolve the issue with support, you may lodge a complaint with South African consumer authorities or dispute the transaction via your bank.

Useful support links

• Cancel subscription help: How do I cancel the subscription?
• Delete account help: How do I delete my account?
• Refund process: How to request a refund

Address

Primary location

Shop 25 Cramerview Shopping Centre, 277 Main Road, Bryanston, Sandton, Gauteng, South Africa.

Notes about contacting

Use the in-app or website chat widget for direct billing and refund requests to ensure you have a case record.

Keep all purchase and cancellation evidence handy when contacting support or your bank.