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Vibrant

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Vibrant Life Subscription | Postclic
Vibrant
Unit 5, 5 Papolio Close, DBJ Business Park (Industrial Park)
4339 Durban South Africa
helpua@vibrantapp.com
Cancellation of Vibrant contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Vibrant service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Vibrant
Unit 5, 5 Papolio Close, DBJ Business Park (Industrial Park)
4339 Durban , South Africa
helpua@vibrantapp.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Vibrant: Easy Method

What is Vibrant

Overview

Vibrant is a subscription-based health and wellness service focused on personalised nutrition, fitness and lifestyle coaching. It typically provides plans, expert advice and meal templates to subscribers in South Africa.

Service context

Specific public policies for a South African "Vibrant" service could not be verified from available sources. This guide uses general subscription and consumer-rights principles tailored to South Africa.

How to cancel Vibrant

General cancellation steps

  • Check your account settings in the Vibrant app or on the Vibrant website for a "Subscription" or "Billing" section.
  • Look for a "Cancel subscription", "Manage subscription" or similar option and follow on-screen prompts to cancel.
  • If no in-app option is available, contact Vibrant's customer support via the contact methods listed on your account or official site and request cancellation in writing.

If you subscribed via a third party

  • For App Store or Google Play subscriptions, cancel directly through your Apple or Google account subscription management pages.
  • If billed through a payment provider or a third-party vendor, contact that provider to stop recurring billing and request confirmation.
  • Always keep a confirmation screenshot or email when cancelling through a third party.

What happens when you cancel

Access after cancellation

Most subscriptions let you keep access until the end of the paid billing period. Expect access to end when the current paid period expires unless otherwise stated.

Renewal and data

Cancelling usually stops automatic renewal but does not automatically delete your account or personal data. You may need to request data deletion separately if required.

Will I get a refund?

Standard policy overview

No verified refund policy for a South African "Vibrant" was located. Without an explicit policy, refunds are determined by the provider's terms and applicable consumer law.

Possible exceptions and actions

  • If you were charged incorrectly or experienced service faults, request a refund with evidence (receipts, screenshots, correspondence).
  • If you subscribed via Apple/Google, those platforms have their own refund request processes which you can use for purchases made through the stores.
  • Keep in mind consumer protections under South African law may provide additional remedies (see consumer rights section).

Vibrant plans and pricing

Available pricing information

No exact ZAR pricing for Vibrant in South Africa could be verified from available sources for 2024/2025.

How to get a price

Contact Vibrant directly through your account or their official contact channels to request current plan and pricing details.

Plan Price (ZAR) 期間 Notes
Basic / Starter Contact for pricing - Pricing not verified publicly.
Standard Contact for pricing - Contact support or account dashboard for exact costs.
Premium / Coach Contact for pricing - Custom plans may affect pricing.

Your consumer rights in South Africa

Basic rights that typically apply

South African consumer protection legislation (for example, the Consumer Protection Act) generally requires suppliers to supply goods and services that are of good quality and as described.

Key remedies and timeframes

  • You may have rights to a refund, repair or replacement if the service is defective or not provided as agreed.
  • Consumers also have the right to fair contract terms and clear disclosure of cancellation and renewal terms.

Customer experiences

Public reviews summary

No Trustpilot or ProductReview South Africa entries were found for a South African "Vibrant" app in verified searches. Verified user feedback is therefore limited or not publicly indexed.

What users commonly report (general case)

For subscription wellness services generally, users often highlight the clarity of billing, ease of cancellation and responsiveness of support as key satisfaction factors.

When those elements are weak, users typically report frustration and request refunds or chargebacks through payment providers.

Documentation checklist

What to gather before cancelling

  • Account username or email used for the subscription.
  • Subscription receipts, order numbers and billing statements showing recurring charges.
  • Any correspondence with Vibrant support regarding the issue or cancellation request.

What to keep after cancelling

  • Written confirmation or screenshot proving cancellation and end-of-service date.
  • Bank or card statements showing the last successful payment and any refunds.

Common mistakes

Assuming cancellation is immediate

Some users expect service access to stop immediately after requesting cancellation. Often access continues until the paid period ends.

Not saving confirmation

Another common error is failing to save cancellation confirmation. Without written proof, disputing future charges becomes harder.

Comparative recap

How Vibrant compares (summary)

Because public policy details for Vibrant in South Africa were not verified, comparison focuses on likely differences: clarity of published terms, in-app cancellation tools and refund transparency.

Quick comparison table

Feature Vibrant Typical competitor 期間
Pricing transparency No verified public pricing; contact for pricing Often published prices on website -
Cancellation method Likely in-app or via support (not verified) In-app + account dashboard -
Refund information No verified refund policy found Published refund/14-day policies more common -
Customer reviews No verified public review listings found Competitors often have visible reviews on public platforms -

After cancelling

What to monitor

Check your bank or card statements for any further charges after the cancellation date. Note the last expected access date and confirm services end accordingly.

Next steps if problems persist

  • Contact Vibrant support again and request written confirmation of cancellation and any refund decision.
  • If unresolved, consider disputing charges through your payment provider or seeking advice under South African consumer protection mechanisms.

Address

Primary address (reported)

Unit 5, 5 Papolio Close, DBJ Business Park (Industrial Park), Cornubia, Durban, 4339, South Africa.

Contact recommendations

Use the contact form or support channels provided on your Vibrant account or the official Vibrant site to request cancellation or pricing details.

FAQ

To cancel your Vibrant subscription, check your account settings in the app or website for a 'Subscription' or 'Billing' section. Look for a 'Cancel subscription' option and follow the prompts. If unavailable, contact Vibrant's customer support in writing and keep proof.

If you subscribed via the App Store, you need to cancel directly through your Apple account's subscription management page. Always keep a confirmation screenshot or email of your cancellation.

After canceling your Vibrant subscription, you will typically retain access until the end of the current billing period. Your access will cease once the paid period expires.

There is no verified refund policy for Vibrant subscriptions. Refunds depend on the provider's terms and applicable consumer law, so check your contract for specific details.

If you encounter issues while canceling, ensure you have evidence of your subscription and cancellation attempts. Contact Vibrant's customer support in writing, and keep records of all correspondence.