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Cancel YOGAGLO
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I hereby notify you of my decision to terminate the contract relating to the Yogaglo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Yogaglo: Easy Method
What is Yogaglo
Overview
Yogaglo (also styled YogaGlo) is an online subscription service offering yoga, meditation and Pilates classes taught by experienced instructors.
Classes cover multiple styles and durations so users can practice on demand from anywhere with an internet connection.
Content and access
Subscribers get unlimited access to the platform library while their subscription is active.
Access is managed through the provider, the Apple App Store, or Google Play depending on how the subscription was purchased.
How to cancel Yogaglo
Website / direct subscription
- Sign in to your Yogaglo account on the website.
- Go to Account Settings → Payments → Cancel My Account to cancel online.
- Alternatively, you can email support@yogaglo.com requesting cancellation and keep a copy of that message.
- Reference: see a community summary of website cancellation steps at donotpay.com.
iOS (App Store) subscription
- Open iPhone Settings → your Apple ID → Subscriptions.
- Select Yogaglo (Glo) and choose Cancel Subscription to stop auto‑renewal.
- Apple handles billing and refunds for App Store purchases; see guidance at donotpay.com.
Android (Google Play) subscription
- Open Google Play Store → Menu → Subscriptions → select Yogaglo → Cancel subscription.
- Cancel at least 24 hours before the next billing cycle to avoid the next charge.
- Google Play refund requests and policies are handled through Google; Yogaglo guidance on Play refunds is summarised at app-faq.yoga-go.welltech.com.
What happens when you cancel
Access after cancellation
If you cancel a direct/website subscription, access typically continues until the end of the current paid billing period.
For App Store/Google Play purchases, access usually remains until the paid period ends unless a refund is issued that revokes access immediately.
Auto‑renewal and billing
Cancellation prevents future auto‑renewals; it does not retroactively stop charges already processed for the current period.
Make sure you receive confirmation (on‑screen or by email) to document that cancellation was processed.
Account data
Cancellation does not necessarily delete your account or stored preferences; contact support@yogaglo.com to request data removal.
Keep copies of cancellation confirmations and any correspondence for at least one billing cycle.
Will I get a refund?
Standard refund policy
Yogaglo does not offer prorated or mid‑period refunds; cancelling mid‑billing period does not trigger a refund.
This no‑refund stance is documented in community summaries and user reports; see donotpay.com.
Platform exceptions (Google Play / Apple)
- Purchases made via Google Play must be refunded through Google Play support; if Google approves a refund, access may be revoked immediately. See app-faq.yoga-go.welltech.com.
- Apple App Store refunds are handled by Apple and are evaluated under Apple’s refund rules; Yogaglo does not directly control App Store refunds.
Cooling‑off periods
There is no evidence Yogaglo offers a statutory 14‑day global refund policy for South African consumers.
Users should not rely on an automatic 14‑day right to a refund from Yogaglo; seek platform support or card chargebacks if needed.
Yogaglo plans and pricing
Current known plan
Available public South African pricing is limited; one South African source reports a monthly price in ZAR.
Confirm the price in your account or app store before purchasing because region and platform can affect the charge.
Pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Monthly Membership | R359.99 | 月額 | Access to Glo's yoga, meditation, Pilates library |
Your consumer rights in South Africa
Cooling‑off and distance sales
South African consumers generally have a 7‑day cooling‑off period for unsolicited or distance sales, but digital subscriptions are often excluded.
There is no indication YogaGlo explicitly provides a statutory cooling‑off refund for digital subscriptions in South Africa.
Chargebacks and dispute options
If a refund is refused and you paid by credit card, you may request a chargeback from your card issuer as a next step.
Keep evidence (receipts, cancellation confirmations, correspondence) to support any dispute with your bank or payment provider.
Customer experiences
Positive feedback
Some long‑term users praise the instructors, variety of classes, and flexible class lengths (often 15 - 30 minutes) suitable for different levels.
These positive reports highlight the quality of teaching and library breadth for regular practitioners.
Negative feedback
Multiple Trustpilot reviews report issues with auto‑renewal notices, difficulty cancelling during trials, double billing and a strict no‑refund policy.
See user reviews and complaints at ie.trustpilot.com and trustpilot.com.
Documentation checklist
Essential items to collect
- Account email and username used to subscribe.
- Proof of payment (receipt, card statement showing the charge).
- Dates: subscription start, trial period, next billing date and any subsequent charges.
- Copies or screenshots of cancellation confirmation, error messages, or failed attempts.
Why each item matters
- Receipts and statements prove payment and timing for disputes or chargebacks.
- Cancellation confirmation proves you followed the provider’s process and intent to stop renewal.
Common mistakes
Not cancelling the correct subscription
Many users forget whether they subscribed via the website, Apple App Store, or Google Play.
If you cancel in the wrong place (for example, website but paid via Apple), the subscription may continue to renew.
Missing timing and confirmation
Waiting until the day of renewal can result in the charge already processing; cancel at least 24 hours before renewal where possible.
Failing to keep a copy of confirmation or email means you have less evidence if a charge appears after cancellation.
Comparative recap
Quick comparison overview
The table below summarises cancellation routes, refund likelihood and access after cancellation for the main purchase channels.
Reference note
Refund handling differs by platform: Google and Apple determine refunds for Play/App purchases, while website purchases follow Yogaglo’s direct policy.
| Method | How to cancel | Refund | Access after cancel | 期間 |
|---|---|---|---|---|
| Website (direct) | Account Settings → Payments → Cancel My Account or email support@yogaglo.com | No prorated refunds (no refund for current billing period) | Access until end of paid period | 月額 |
| iOS / App Store | Apple ID → Subscriptions → Cancel | Apple handles refunds; contact Apple for review | Typically until end of paid period unless Apple revokes | 月額 |
| Android / Google Play | Google Play → Subscriptions → Cancel | Refunds via Google Play support; if approved access may be revoked | Usually until end of paid period unless refund revokes access | 月額 |
After cancelling
What to check immediately
- Confirm you received on‑screen and/or email confirmation of cancellation.
- Check your next bank or card statement to verify no further charges appear.
Helpful links and next steps
- General cancellation guidance: donotpay.com
- Google Play refund and cancellation notes: app-faq.yoga-go.welltech.com (cancellation)
- Google Play refunds specifics: app-faq.yoga-go.welltech.com (refunds)
- Read user reviews and reports (context): ie.trustpilot.com
Address
Corporate address
YogaGlo, Inc., 1740 Stanford St, Santa Monica, California 90404, United States.
How to contact
For account or billing support contact support@yogaglo.com. For App Store or Google Play purchases, use Apple or Google support channels respectively.