Cancellation Yogaglo: Easy Method

What is Yogaglo

Overview

Yogaglo (also styled YogaGlo) is an online subscription service offering yoga, meditation and Pilates classes taught by experienced instructors.

Classes cover multiple styles and durations so users can practice on demand from anywhere with an internet connection.

Content and access

Subscribers get unlimited access to the platform library while their subscription is active.

Access is managed through the provider, the Apple App Store, or Google Play depending on how the subscription was purchased.

How to cancel Yogaglo

Website / direct subscription

• Sign in to your Yogaglo account on the website.
• Go to Account Settings → Payments → Cancel My Account to cancel online.
• Alternatively, you can email [email protected] requesting cancellation and keep a copy of that message.
• Reference: see a community summary of website cancellation steps at donotpay.com.

iOS (App Store) subscription

• Open iPhone Settings → your Apple ID → Subscriptions.
• Select Yogaglo (Glo) and choose Cancel Subscription to stop auto‑renewal.
• Apple handles billing and refunds for App Store purchases; see guidance at donotpay.com.

Android (Google Play) subscription

• Open Google Play Store → Menu → Subscriptions → select Yogaglo → Cancel subscription.
• Cancel at least 24 hours before the next billing cycle to avoid the next charge.
• Google Play refund requests and policies are handled through Google; Yogaglo guidance on Play refunds is summarised at app-faq.yoga-go.welltech.com.

What happens when you cancel

Access after cancellation

If you cancel a direct/website subscription, access typically continues until the end of the current paid billing period.

For App Store/Google Play purchases, access usually remains until the paid period ends unless a refund is issued that revokes access immediately.

Auto‑renewal and billing

Cancellation prevents future auto‑renewals; it does not retroactively stop charges already processed for the current period.

Make sure you receive confirmation (on‑screen or by email) to document that cancellation was processed.

Account data

Cancellation does not necessarily delete your account or stored preferences; contact [email protected] to request data removal.

Keep copies of cancellation confirmations and any correspondence for at least one billing cycle.

Will I get a refund?

Standard refund policy

Yogaglo does not offer prorated or mid‑period refunds; cancelling mid‑billing period does not trigger a refund.

This no‑refund stance is documented in community summaries and user reports; see donotpay.com.

Platform exceptions (Google Play / Apple)

• Purchases made via Google Play must be refunded through Google Play support; if Google approves a refund, access may be revoked immediately. See app-faq.yoga-go.welltech.com.
• Apple App Store refunds are handled by Apple and are evaluated under Apple’s refund rules; Yogaglo does not directly control App Store refunds.

Cooling‑off periods

There is no evidence Yogaglo offers a statutory 14‑day global refund policy for South African consumers.

Users should not rely on an automatic 14‑day right to a refund from Yogaglo; seek platform support or card chargebacks if needed.

Yogaglo plans and pricing

Current known plan

Available public South African pricing is limited; one South African source reports a monthly price in ZAR.

Confirm the price in your account or app store before purchasing because region and platform can affect the charge.

Pricing table

Your consumer rights in South Africa

Cooling‑off and distance sales

South African consumers generally have a 7‑day cooling‑off period for unsolicited or distance sales, but digital subscriptions are often excluded.

There is no indication YogaGlo explicitly provides a statutory cooling‑off refund for digital subscriptions in South Africa.

Chargebacks and dispute options

If a refund is refused and you paid by credit card, you may request a chargeback from your card issuer as a next step.

Keep evidence (receipts, cancellation confirmations, correspondence) to support any dispute with your bank or payment provider.

Customer experiences

Positive feedback

Some long‑term users praise the instructors, variety of classes, and flexible class lengths (often 15 - 30 minutes) suitable for different levels.

These positive reports highlight the quality of teaching and library breadth for regular practitioners.

Negative feedback

Multiple Trustpilot reviews report issues with auto‑renewal notices, difficulty cancelling during trials, double billing and a strict no‑refund policy.

See user reviews and complaints at ie.trustpilot.com and trustpilot.com.

Documentation checklist

Essential items to collect

• Account email and username used to subscribe.
• Proof of payment (receipt, card statement showing the charge).
• Dates: subscription start, trial period, next billing date and any subsequent charges.
• Copies or screenshots of cancellation confirmation, error messages, or failed attempts.

Why each item matters

• Receipts and statements prove payment and timing for disputes or chargebacks.
• Cancellation confirmation proves you followed the provider’s process and intent to stop renewal.

Common mistakes

Not cancelling the correct subscription

Many users forget whether they subscribed via the website, Apple App Store, or Google Play.

If you cancel in the wrong place (for example, website but paid via Apple), the subscription may continue to renew.

Missing timing and confirmation

Waiting until the day of renewal can result in the charge already processing; cancel at least 24 hours before renewal where possible.

Failing to keep a copy of confirmation or email means you have less evidence if a charge appears after cancellation.

Comparative recap

Quick comparison overview

The table below summarises cancellation routes, refund likelihood and access after cancellation for the main purchase channels.

Reference note

Refund handling differs by platform: Google and Apple determine refunds for Play/App purchases, while website purchases follow Yogaglo’s direct policy.

After cancelling

What to check immediately

• Confirm you received on‑screen and/or email confirmation of cancellation.
• Check your next bank or card statement to verify no further charges appear.

Helpful links and next steps

• General cancellation guidance: donotpay.com
• Google Play refund and cancellation notes: app-faq.yoga-go.welltech.com (cancellation)
• Google Play refunds specifics: app-faq.yoga-go.welltech.com (refunds)
• Read user reviews and reports (context): ie.trustpilot.com

Address

Corporate address

YogaGlo, Inc., 1740 Stanford St, Santa Monica, California 90404, United States.

How to contact

For account or billing support contact [email protected]. For App Store or Google Play purchases, use Apple or Google support channels respectively.