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Cancel TUNEIN
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I hereby notify you of my decision to terminate the contract relating to the Tunein service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation TuneIn: Easy Method
What is TuneIn
Overview
TuneIn is a streaming service that provides live radio, podcasts, sports and on-demand audio from around the world.
It offers a free tier plus a paid "Premium" option; subscription and billing depend on how and where you signed up.
Main uses
Users tune in to news, music, talk radio and sports broadcasts from many countries.
Subscriptions typically remove ads and add premium content, though specific features depend on the plan and platform.
How to cancel TuneIn
Apple App Store (iOS)
- Subscriptions purchased through Apple must be cancelled in the Apple App Store or your Apple account.
- TuneIn cannot cancel App Store subscriptions on your behalf.
Google Play Store (Android)
- Subscriptions purchased through Google Play must be cancelled via your Google Play account.
- TuneIn cannot cancel Google Play subscriptions on your behalf.
Web (TuneIn.com)
- Log in to your TuneIn account on the web.
- Go to My Account → Settings → Subscription tab → Cancel Subscription → Complete Cancellation.
Anytime cancellation
- You may unsubscribe at any time.
- If you cancel before the next payment date, you will not be charged again.
What happens when you cancel
Access after cancellation
Access usually continues until the end of your current paid period, where applicable.
If you cancel before the next billing date you should not be charged again.
Renewal and billing
Auto-renewal stops after a successful cancellation when you cancel via the correct platform.
For App Store and Google Play subscriptions, the store manages renewal and billing records.
Account and data
Your TuneIn account typically remains active for sign-in and preferences unless you request deletion.
Make sure to keep confirmation records if you later need to dispute a charge.
Will I get a refund?
Official policy
TuneIn's Help Center does not explicitly publish a refund policy or a 14‑day cooling‑off right on its public pages.
Because TuneIn provides no clear public refund statement, refunds are not guaranteed by TuneIn publicly.
Practical exceptions and reports
Some user reports allege difficulty obtaining refunds after free trials or being charged despite cancelling.
If you believe you were wrongly charged, keep evidence (receipts, cancellation confirmations) and contact the payment platform or TuneIn support promptly.
TuneIn plans and pricing
Pricing summary
Prices reported from the South African App Store listing vary by listing and are not labelled with plan periods in the store.
The table below lists observed prices; exact mapping of price to plan duration or features is not available from the public listing.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| TuneIn Premium | R199.99 | Unknown | Unknown |
| TuneIn Premium | R159.99 | Unknown | Unknown |
| TuneIn Premium | R169.99 | Unknown | Unknown |
| TuneIn Premium | R1,599.99 | Unknown | Unknown |
| TuneIn Premium | R34.99 | Unknown | Unknown |
| TuneIn Premium | R79.99 | Unknown | Unknown |
| TuneIn Premium | R1,399.99 | Unknown | Unknown |
| TuneIn Premium | R139.99 | Unknown | Unknown |
| TuneIn Premium | R49.99 | Unknown | Unknown |
| Monthly Premium Subscription | R289.99 | Monthly | Unknown |
Notes on prices
These prices were observed in the South African Apple App Store listing and lack explicit labels for duration or features.
For authoritative pricing and plan features, check your app store purchase page or the TuneIn account subscription page.
Your consumer rights in South Africa
Cooling-off and refunds
South African consumer law (for example, the Consumer Protection Act) provides protections that can include cooling‑off rights for certain transactions.
TuneIn does not publicly state a specific 14‑day cooling‑off or refund policy on its official help pages.
Enforcement and practical tips
Because TuneIn's site lacks explicit refund terms, enforcing refunds may be more difficult for digital subscriptions.
If you encounter problems, keep all evidence and consider lodging a complaint with consumer protection bodies if necessary.
Customer experiences
Positive feedback
Many users praise TuneIn's broad selection of radio stations, sports coverage and podcasts from around the world.
Global access and variety are commonly cited as strengths.
Negative feedback
Users report problems with excessive or repetitive advertisements on the free tier, sometimes interrupting playback.
Other complaints include buffering, stream drops, app instability and difficulties with free‑trial cancellation or unexpected charges.
Documentation checklist
What to gather before you contact support
- Account email or username used with TuneIn.
- Purchase receipt or store transaction record showing the charge.
- Date and time of the cancellation attempt and any confirmation messages.
- Screenshots of billing, subscription status and any error messages.
Where this helps
These documents support refund requests and dispute investigations with stores or consumer protection agencies.
Keep them until your issue is fully resolved.
Common mistakes
Canceling in the wrong place
Many users try to cancel inside the TuneIn app when their subscription was billed through Apple or Google.
If the purchase was through a store, you must cancel through that store's subscription settings.
Missing confirmation and timing
Not saving a cancellation confirmation or cancelling after the billing cut-off leads to another charge.
Always note your next billing date and keep evidence of the cancellation step and confirmation.
Comparative recap
Quick method comparison
| Method | How to cancel | Refund clarity | Recommended action |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via Apple App Store / Apple ID subscriptions | No clear TuneIn refund policy; refunds typically handled by Apple | Use Apple subscription settings and keep receipts |
| Google Play Store (Android) | Cancel via Google Play subscriptions | No clear TuneIn refund policy; refunds typically handled by Google | Use Google Play settings and save transaction records |
| Web (TuneIn.com) | My Account → Settings → Subscription → Cancel Subscription | TuneIn does not explicitly state refunds publicly; outcomes may vary | Cancel on the web and save the cancellation confirmation |
Takeaway
Always cancel through the platform where you purchased; retain evidence and act before the next billing date.
Expect refunds to be uncertain unless clearly documented by the store or TuneIn.
After cancelling
Immediate steps
Check for and save any cancellation confirmation messages or emails immediately after cancelling.
Monitor your bank or store receipts to ensure no further charges occur.
If charges continue
If you are charged after cancellation, gather your documentation and contact the payment platform first (Apple or Google) or contact TuneIn support via the app or website.
If unresolved, consider raising the issue with a South African consumer protection agency with your evidence.
Address
Corporate address
210 King Street, 3rd Floor, San Francisco, CA 94107, USA
Use this address for official correspondence or legal notices relating to TuneIn.
Notes for correspondence
If sending documents, include your account details, transaction references and a clear summary of the request.
Keep copies of everything you send and any delivery confirmations.