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Formula 1

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Formula 1 Cancel Subscription | Postclic
Formula 1
No. 2 St. James’s Market
SW1Y 4AH London United Kingdom
support@motorsport.co.za
Cancellation of Formula 1 contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Formula 1 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Formula 1
No. 2 St. James’s Market
SW1Y 4AH London , United Kingdom
support@motorsport.co.za
REF/2025GRHS4

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Please note, Postclic cannot:

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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Formula 1: Easy Method

What is F1 TV

Service overview

F1 TV is the official Formula 1 streaming service offering live race coverage, replays, highlights, onboard cameras and historic archive content.

Scope for South Africa

South African users can subscribe via the F1 TV website or through in-app purchases on Apple App Store and Google Play.

How to cancel F1 TV

Cancel via the F1 TV website (web subscription)

  • Log in to the F1 TV website and go to "Account".
  • Find your subscription and select the option to cancel; access remains until the end of the current paid period.
  • Alternatively, you may cancel by email or by postal letter if you prefer to send a written request.

Cancel via mobile stores (iOS and Android)

  • iOS (App Store): Open iOS Settings → Apple ID → Subscriptions → F1 TV and cancel there. F1 cannot cancel this on your behalf.
  • Android (Google Play): Open the Google Play app → Profile → Payments & subscriptions → Subscriptions → F1 TV and cancel there. F1 cannot cancel this on your behalf.

What happens when you cancel

Access after cancellation

If you cancel a web subscription, you retain access until the end of your current paid period. The same applies to store-based subscriptions until the paid term ends.

Renewals and data

Automatic renewals stop after cancellation. Account data and viewing history are normally retained under your F1 TV account terms; check the F1 TV account settings for data options.

Will I get a refund?

14-day right for web subscriptions

For web subscriptions, there is a 14-day right to cancel with a full refund or a pro‑rata refund for unused services if cancelled within 14 days of purchase (see clause 8.4 of the Subscription Terms).

After 14 days and store purchases

  • Refunds after the 14‑day window for web subscriptions are discretionary and assessed case‑by‑case by F1 TV.
  • Purchases made through the App Store or Google Play are refunded according to Apple or Google policies; F1 TV cannot directly issue refunds for in‑app store purchases.

F1 TV plans and pricing

Overview of available plans

Below are the typical South African in‑app prices for F1 TV Access, F1 TV Pro, and the F1 App subscription tiers.

Plan Price (ZAR) Period Features
F1 TV Access - Monthly R70.00 Monthly Race replays, highlights, onboard cameras, timing data, historic archive
F1 TV Access - Annual R529.00 Annual Race replays, highlights, onboard cameras, timing data, historic archive
F1 TV Pro - Monthly R104.99 Monthly Live streams of all sessions, onboard cameras, team radio, F2/F3/Porsche Supercup live & archives
F1 TV Pro - Annual R1,049.00 Annual Live streams of all sessions, onboard cameras, team radio, F2/F3/Porsche Supercup live & archives
F1® App - Monthly Subscription R59.99 Monthly App premium features (does not include F1 TV video content)
F1® App - Annual Subscription R519.99 Annual App premium features (does not include F1 TV video content)

Your consumer rights in South Africa

Web orders and subscription returns

Online subscription contracts are generally subject to consumer protection rules that provide a 14‑day cancellation right for digital contracts; F1 TV’s terms explicitly provide for this right for web subscriptions.

Merchandise returns (F1 Store)

  • For F1 Store purchases, customers have a 14‑day statutory right to cancel entire orders and a 90‑day window to return items in original, unused condition.
  • Refunds for returned merchandise are processed within 14 days of receipt; return shipping is typically at the customer's cost.

Customer experiences

Positive feedback

Some users report the app works well on Apple devices and that they enjoy onboard cameras and archive content.

Negative feedback

  • Reports of double charging (e.g., being charged via both Apple and the website).
  • Streaming problems such as buffering, crashes, and poor resolution on some devices and replays.
  • Casting and TV compatibility issues, including with certain 4K TVs.
  • Complaints about changes to cancellation options, forced monthly plans, price increases and poor customer service responsiveness.

Documentation checklist

What to prepare before contacting support

  • Account email address and username used for F1 TV.
  • Order number, receipt or proof of purchase (screenshot or email).
  • Date of purchase and billing transaction details.

Additional helpful items

  • Indicate whether the purchase was made via the website, Apple App Store or Google Play.
  • Keep screenshots of subscription settings and any double-charge evidence.
  • Postal address or reference if you intend to send a registered mail cancellation.

Common mistakes

Assuming F1 can cancel store subscriptions

Many users try to contact F1 support to cancel App Store or Google Play subscriptions; these must be cancelled directly in the respective store settings.

Missing refund windows and proof

A common error is not requesting refunds within the 14‑day web cancellation window or failing to keep proof of purchase for disputes.

Comparative recap

Quick comparison

Method How to cancel Refund policy Who handles refunds
Web subscription Account page on the F1 TV website or email/postal cancellation 14‑day full or pro‑rata refund; after 14 days discretionary F1 TV
iOS (App Store) iOS Settings → Apple ID → Subscriptions → F1 TV Refunds handled under Apple policy Apple
Android (Google Play) Google Play app → Profile → Payments & subscriptions → Subscriptions → F1 TV Refunds handled under Google policy Google

After cancelling

Monitoring and follow up

Keep confirmation emails or screenshots showing cancellation and any refund communications. Monitor your bank or card statement for refunds.

Helpful links

Address

Postal address for registered mail

F1 TV, No. 2 St. James’s Market, London SW1Y 4AH, United Kingdom.

Notes about contacting

If you choose to send a cancellation by post, use registered mail and include your account details and proof of purchase. Keep a copy of everything you send.

Similar cancellation services

FAQ

To cancel your Formula 1 subscription via the website, log in to your account, navigate to 'Account', find your subscription, and select the cancellation option. You can also cancel in writing via email or registered postal mail.

After canceling your Formula 1 subscription, you will retain access until the end of your current paid period, whether it's a web subscription or through mobile stores.

Yes, for web subscriptions, you have a 14-day right to cancel for a full refund or a pro-rata refund for unused services. After 14 days, refunds are discretionary.

For iOS, go to Settings, tap on your Apple ID, select Subscriptions, and cancel F1 TV. For Android, open the Google Play app, go to Profile, then Payments & subscriptions to cancel. Use registered mail for written cancellation if needed.

If you encounter double charging, check your billing statements for both the website and app store charges. Contact customer support through the details on your bill or contract, and consider sending a written cancellation request.