Cancellation Evernote: Easy Method

What is Evernote

Overview

Evernote is a subscription-based note-taking and organisation service that syncs notes, files and tasks across devices. It is commonly used for personal and professional note management, clipping, and search.

Subscription model

Evernote offers paid tiers that enable additional features such as increased upload limits, offline notebooks and advanced search. Billing can be handled directly (web) or through app stores (Apple App Store, Google Play).

How to cancel Evernote

Cancel via Evernote Web (direct purchase)

• Log in to Evernote Web.
• Go to Account Settings → Billing.
• Choose "Cancel your Evernote subscription" and follow the prompts to confirm.
• Cancellation is confirmed immediately, but premium features stay active until the billing period ends.
• Reference: Evernote cancellation help.

Cancel via Apple App Store or Google Play

• iOS (Apple App Store): Cancel using your Apple ID subscriptions in Settings; Apple controls billing and refunds.
• Android (Google Play): Cancel from your Google Play subscriptions; Google controls billing and refunds.
• Evernote cannot directly cancel App Store or Play Store subscriptions for you.
• See general store guidance: App store / Play Store notes.

What happens when you cancel

Access and feature availability

After cancelling a paid Evernote subscription purchased on the web, premium features remain available until the end of the paid billing cycle. Your account then reverts to the free tier.

Data and sync behaviour

Your notes and data remain in your Evernote account after cancellation unless you choose to delete them. Syncing continues under the limits of the free tier.

Will I get a refund?

Evernote web purchase refund policy

For subscriptions bought directly from Evernote on the web: monthly subscriptions are refundable if requested within 20 days; annual subscriptions are refundable within 60 days. No prorated refunds after those windows.

Full policy: Evernote refund policy.

App Store and Google Play refunds

• Purchases made via the Apple App Store must follow Apple's refund process; Evernote cannot issue those refunds directly.
• Purchases made via Google Play follow Google's refund process; Evernote cannot process Play Store refunds.
• For store-bought subscriptions, contact Apple or Google for refund requests and timelines.

Evernote plans and pricing

Pricing table (South Africa)

Price notes

These prices were reported in South Africa for legacy Plus and Premium plans during 2024/2025. Evernote later restructured plans globally; verify current offerings on Evernote's site before purchasing.

Your consumer rights in South Africa

Cooling-off and delivered digital content

South African law (ECT Act and the Consumer Protection Act) generally excludes digital content already delivered or accessed from automatic cooling-off periods.

If you accessed Evernote immediately after purchase, the general 7‑day cooling-off does not automatically apply.

When rights still apply

• You retain rights under the CPA if the service is defective, misrepresented, or not fit for purpose.
• Refunds beyond Evernote’s stated policy may be available if there is a legal defect or breach of contract under South African consumer law.
• For Evernote’s own refund windows, see their refund policy: Evernote refund policy.

Customer experiences

Positive feedback

Long-term users commonly praise Evernote for robust device syncing, organization features and flexible note formats. Business users value team collaboration features.

Negative feedback

• Many users report frustration with price increases and forced plan changes.
• Customer support is often criticised as slow or unresponsive.
• There are reports of billing glitches and difficulty cancelling store-based subscriptions.

Documentation checklist

Before you cancel (recommended)

• Record your account email and username used for Evernote Web or app subscriptions.
• Export important notes or notebooks if you plan to move to another service.
• Take screenshots of your subscription/billing page as evidence of dates and plan details.

If you need a refund or dispute

• Keep receipts or bank/credit card statements showing the charge.
• Note the date you requested cancellation and any confirmation emails.
• If bought via Apple or Google, save the store purchase receipt and refund request reference.

Common mistakes

Assuming cancellation equals immediate loss of access

Many expect features to stop instantly after cancelling. For web purchases, premium features remain until the billing period ends. Check your billing date before cancelling.

Requesting refunds from the wrong party

Users sometimes ask Evernote for refunds on App Store or Play Store purchases. Those refunds must be requested from Apple or Google, not Evernote.

Comparative recap

Quick comparison table

Key takeaways

• Cancel web subscriptions in Account Settings; refunds follow Evernote’s time windows.
• Store purchases require Apple or Google for cancellation and refunds.
• Export your data before switching services to avoid accidental data loss.

After cancelling

Confirmations and follow-up

After cancelling, keep any confirmation emails and check your billing date to confirm when your account reverts to free tier.

Useful links

• How to cancel your Evernote subscription
• Evernote refund policy
• Guidance for App Store / Play Store cancellations

Address

Corporate contact (mailing address)

Evernote Corporation, 4231 Balboa Avenue, #1008, San Diego, CA 92117, United States.

Notes on formal notices

Evernote’s public-facing help pages are the primary self-service route for cancellations and billing. Formal legal notices may reference corporate addresses listed in Evernote’s Terms of Service.