What is Evolly
Overview
Evolly is a subscription-based SaaS platform that provides collaboration, messaging integrations and project-management features across web and mobile apps.
The service is offered via Evolly’s website and through mobile app stores (Apple App Store and Google Play).
Where it is sold
Subscriptions are sold directly on evolly.app and through the Apple App Store (iOS) and Google Play Store (Android).
Billing and refund handling can depend on the platform you used to purchase the subscription.
How to cancel Evolly
Cancel on iOS (Apple App Store)
- Open Settings on your iPhone or iPad.
- Tap your name, then tap Subscriptions.
- Select Evolly, tap "Cancel Subscription" and confirm.
- Access remains until the end of the current billing period.
Cancel on Android (Google Play)
- Open the Google Play Store app and tap your profile icon.
- Tap Payments & subscriptions → Subscriptions.
- Find Evolly, tap "Cancel Subscription" and confirm.
- Access remains until the end of the current billing period.
Cancel via the web or by email
What happens when you cancel
Access and billing
Cancelling stops automatic renewal of your subscription but does not immediately remove access in most cases.
You typically retain access until the end of the paid billing period after cancellation.
Account and data
Canceling a subscription does not delete your Evolly account or stored data by default.
If you want your account and data removed, you must request account deletion via Evolly support.
Will I get a refund?
Evolly refund stance
Evolly generally does not provide direct refunds and refers refund requests to the platform used for purchase.
See Evolly’s published refund information for specifics: Evolly refund policy.
Platform exceptions and timing
- Google Play: Google typically offers a 48‑hour refund window after purchase; later refunds are at Google's discretion.
- App Store (Apple): Refunds must be requested directly from Apple Support; Evolly does not process App Store refunds.
Evolly plans and pricing
Pricing summary
Evolly lists official prices in USD. Exact ZAR (South African rand) prices on the site are not published.
The table below shows approximate monthly conversions to ZAR based on an estimated exchange rate (1 USD ≈ 18 ZAR).
| Plan | Price | Period | Features |
| Starter | approx. R522/month (based on $29) | Monthly | 3 - 10 users; WhatsApp, FB Messenger, Instagram Direct, Website, Telegram, Email, API Webhook, Manager Dashboard, Android & iOS App, 30+ features |
| Business | approx. R432/month (based on $24) | Monthly | 11 - 20 users; same feature set as Starter |
| Corporate | approx. R342/month (based on $19) | Monthly | 20+ users; same feature set as Starter |
Your consumer rights in South Africa
Cooling‑off and refunds
Evolly’s published policies do not mention a 14‑day cooling‑off or automatic money‑back guarantee for South African consumers.
Refunds therefore depend on the platform (Apple or Google) and Evolly’s stated policy.
Practical steps under South African law
- If you paid by card you may contact your bank to discuss a chargeback if you believe a transaction is wrongful.
- For disputes, collect purchase evidence, correspondence and screenshots before contacting the seller or platform.
Customer experiences
Positive indicators
ScamAdviser rates evolly.app as generally safe and legitimate and notes a valid SSL certificate and aged domain history.
See the ScamAdviser report: scamadviser - evolly.app.
What’s missing
No verified user reviews were located on TrustPilot or ProductReview South Africa, indicating limited public feedback on those local platforms.
Limited independent reviews means you may wish to trial the service and keep documentation of any issues.
Documentation checklist
Essential items to collect
- Account email and username used with Evolly.
- Order or transaction ID from App Store, Google Play or Evolly billing.
- Purchase date and billing period details.
- Screenshots of subscription screens, receipts and cancellation confirmations.
Contact details and records
- Record support correspondence (emails, dates, ticket numbers).
- Save any replies from Evolly or platform support for dispute evidence.
Common mistakes
Canceling the app but not the subscription
Uninstalling the Evolly app does not cancel an App Store or Google Play subscription.
You must follow the platform cancellation steps to stop billing.
Assuming a refund is automatic
Many users assume subscriptions have a statutory 14‑day money‑back period; Evolly does not publish such a guarantee.
Always check the purchase platform’s refund policy and act promptly if you need a refund.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund possibility | Access after cancel |
| Apple App Store | Settings → Your name → Subscriptions → Select Evolly → Cancel | Request via Apple Support (Evolly does not process) | Access remains until end of billing period |
| Google Play Store | Google Play Store → Profile → Payments & subscriptions → Subscriptions → Cancel | Google may refund within ~48 hours; later refunds at Google’s discretion | Access remains until end of billing period |
| Web (evolly.app) | Log in at evolly.app → Account Settings → Subscriptions → Cancel | Evolly generally refers refunds to the purchase platform; see policy | Access remains until end of billing period unless otherwise stated |
After cancelling
Requesting account deletion
If you want your account and stored data removed, explicitly request account deletion from Evolly support.
Email [email protected] with your account details and deletion request.
Useful links
Address
Registered office
EVOLLY.APP PTE. LTD.
111 NORTH BRIDGE ROAD, #08‑11, PENINSULA PLAZA, Singapore 179098
Contact
Support email: [email protected]
Website: https://evolly.app/