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I hereby notify you of my decision to terminate the contract relating to the Fusion 360 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fusion 360: Easy Method
What is Fusion 360
Overview
Fusion 360 is a cloud-based 3D CAD, CAM and CAE application from Autodesk for product design, engineering and manufacturing workflows.
It combines parametric modeling, simulation and CAM features with cloud collaboration and version control for teams and individuals.
Who uses it
Engineers, designers, makers, educators and small manufacturers commonly use Fusion 360 for prototyping, toolpath generation and design validation.
Licensing is subscription-based, with options for single-user commercial, extensions and reseller bundles in South Africa.
How to cancel Fusion 360
Cancel via Autodesk (web / direct)
- Sign in to Autodesk Account.
- Go to Billing & Orders → Subscriptions and Contracts.
- Turn off auto‑renew or contact Autodesk Customer Service to request cancellation.
Cancel via mobile app stores
- App Store (iOS): Cancel using the Apple App Store subscription settings on your iOS or macOS device.
- Google Play (Android): Cancel via Google Play Subscriptions (Menu → Payments & subscriptions → Subscriptions).
- Note: Cancelling on Autodesk web does not stop App Store or Google Play subscriptions; those must be cancelled in the respective store.
What happens when you cancel
Access after cancellation
If you cancel a web subscription directly with Autodesk, access generally remains until the current paid term expires.
For App Store or Google Play subscriptions, access and timing follow the respective store's rules and remain until the store period ends.
Data and project files
Your cloud files and project data typically remain in your Autodesk account after access ends, but edit access may be removed when the subscription expires.
Back up important designs and export local copies (STEP/IGES/STL) before expiry to avoid disruption.
Will I get a refund?
Autodesk web purchases (direct)
- Monthly subscriptions: full refund if cancelled/returned within 15 days of purchase or renewal.
- Annual or multi‑year subscriptions: full refund if cancelled/returned within 30 days of purchase or renewal.
Store purchases and resellers
- App Store (Apple) and Google Play refunds are handled by the respective store; Autodesk web refund policy does not apply to those purchases.
- Reseller or partner purchases: refund rules vary by reseller - check the reseller's policy for details.
Fusion 360 plans and pricing
Pricing table
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Fusion 360 Commercial New - Single-user Annual Subscription | R10 488.00 | Annual | Standard Fusion 360 commercial access, incl. CAD/CAM/CAE |
| Fusion 360 Commercial New - Single-user 3-Year Subscription | R31 464.00 | 3-Year | Extended 3‑year subscription for Fusion 360 commercial |
| Fusion 360 Simulation Extension - Commercial New Single-user Annual Subscription | R22 632.00 | Annual | Adds simulation extension to Fusion 360 |
| Fusion 360 Simulation Extension - Commercial New Single-user 3-Year Subscription | R67 896.00 | 3-Year | 3‑year licensing for simulation extension |
| Fusion 360 (via Modena) - 1-Year License per user | R9 120.00 | Annual | Standard 1‑year Fusion 360 license via SA Platinum partner |
Notes on pricing
All prices are in ZAR and include VAT where specified in the source information.
Reseller bundles may include installation or support; educational/personal pricing in ZAR was not listed in the provided data.
Your consumer rights in South Africa
Refund windows and applicability
Autodesk's stated refund windows apply to web purchases: 15 days for monthly, 30 days for annual and multi‑year subscriptions.
For purchases made through app stores or resellers, the relevant store or reseller policies govern refunds, not Autodesk's web policy.
Local consumer protection considerations
Standard South African consumer protection laws may offer additional rights in some circumstances, but Autodesk's materials do not explicitly reference a 14‑day cooling‑off period.
If you believe statutory consumer rights apply, consider seeking advice from a local consumer protection agency or legal advisor for your situation.
Customer experiences
Positive feedback
Users praise Fusion 360 for a versatile toolset, good CAD/CAM integration and collaborative features for design and manufacturing workflows.
Students and hobbyists also value the personal/educational version for enabling projects and learning.
Negative feedback
Common complaints include a steep learning curve, performance issues on some hardware and limitations for offline work due to cloud dependency.
Users have reported frustrations with support, refunds and subscription cancellation processes in various forums and review sites.
Documentation checklist
Before contacting support
- Order or subscription confirmation (email or invoice).
- Autodesk account email and account ID.
- Payment method and date of charge or renewal.
When requesting a refund or cancellation
- Reason for cancellation and desired outcome (refund, stop renewal, etc.).
- Screenshots of subscription page or billing showing charge.
- Reseller or store receipt if purchased via third party or app store.
Common mistakes
Assuming web cancellation stops store subscriptions
Many users think turning off auto‑renew in Autodesk Account cancels subscriptions purchased through Apple or Google.
App Store and Google Play subscriptions must be cancelled in the respective store settings; otherwise charges can continue.
Missing refund windows
Refund eligibility follows strict windows (15 days monthly, 30 days annual/multi‑year) for web purchases - missing these windows is a frequent issue.
Document dates and charges promptly to avoid disputes over missed refund windows.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund handling | Access after cancel |
|---|---|---|---|
| Web (Autodesk direct) | Autodesk Account → Billing & Orders → Subscriptions; or contact Autodesk Customer Service | 15‑day full refund for monthly; 30‑day full refund for annual/multi‑year (if within window) | Access remains until current paid term expires |
| App Store (iOS) | Cancel in Apple App Store subscription settings | Refunds handled by Apple per Apple policy | Access per App Store billing period |
| Google Play (Android) | Cancel via Google Play Subscriptions (Menu → Payments & subscriptions → Subscriptions) | Refunds handled by Google Play per Google policy | Access per Google Play billing period |
| Reseller / Partner | Contact the reseller or partner used to purchase the license | Varies by reseller; check reseller policy | Depends on reseller terms and agreement |
After cancelling
Immediate steps
Export or back up important design files (STEP, IGES, STL or native exports) before your subscription lapses.
Verify that auto‑renew is turned off in your Autodesk Account or in the relevant app store to avoid future charges.
Follow up and disputes
If you expect a refund but do not receive it within the stated window, prepare your documentation and contact the billing support channel used for purchase.
For purchases via stores or resellers, contact the store or reseller support for dispute resolution according to their processes.
Address
Autodesk corporate address
AUTODESK, Inc.
One Market, Ste. 400, San Francisco, CA 94105, USA
Support reminder
For account cancellations and billing enquiries, use your Autodesk Account billing pages or contact Autodesk Customer Service as applicable to your purchase channel.
For App Store or Google Play issues, use the respective store support channels for refunds and subscription management.