Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel GENCRAFT
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Gencraft service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gencraft: Easy Method
What is Gencraft
Overview
Gencraft is a subscription-based platform that helps users create and customise AI-generated images using an intuitive interface.
The app offers free basic use plus paid tiers that unlock additional features, training and higher usage limits.
Typical users
Users include artists, designers and hobbyists who want fast AI image generation and model training options.
Subscriptions are sold in-app (App Store / Google Play) and on the web for different billing cycles and features.
How to cancel Gencraft
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID at the top, then Subscriptions.
- Select Gencraft and choose Cancel. Access continues until the period end.
- Reference: postclic - cancel steps.
Cancel on Android (Google Play) and Web
- On Android: Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Gencraft → Cancel. Access remains until the period end.
- On Web: Sign in at your Gencraft account, go to Account Settings → Manage Plan → Cancel, or use the Stripe billing portal link from billing emails if provided.
- Reference: postclic - web cancellation.
What happens when you cancel
Access and renewal
Cancelling a paid plan stops automatic renewal but typically preserves access until the end of the paid period.
After the current billing period ends, premium features tied to the subscription will be removed.
Data and account
Your account and any creations usually remain available (subject to the app's terms) even after subscription expiry.
If you need permanent deletion of content or your account, contact support and request specific actions before or after cancelling.
Will I get a refund?
Gencraft refund policy (general)
Gencraft generally does not provide refunds after charges are processed and does not state a 14-day cooling-off right.
Expect that routine refunds are uncommon; cancellation normally prevents future charges but does not reverse past payments.
Exceptions and dispute routes
- Exceptional cases such as billing errors or duplicate charges may be considered by support, but refunds are not guaranteed.
- If purchased via Apple or Google, you can request a refund through the App Store or Google Play refund processes; these are separate from Gencraft decisions.
- Reference: postclic - refund notes.
Gencraft plans and pricing
Pricing summary
Below are in-app prices listed for South Africa (App Store in ZAR), shown for common plans and one-time purchases.
Prices were reported in mid-2025; the base app remains free.
| Plan | Price | Period | Features |
|---|---|---|---|
| Gencraft Pro Weekly | R99.99 | Weekly | Unlimited access to premium features (Pro) |
| Gencraft Pro Monthly | R199.99 | Monthly | Unlimited access to premium features (Pro) |
| Gencraft Starter Weekly | R39.99 | Weekly | Access to Starter tier features |
| Gencraft Starter Monthly | R79.99 | Monthly | Access to Starter tier features |
| Gencraft Custom Training | R59.99 | One-time | Custom training of your models |
| Train New Gencraft 3.0 Model | R59.99 | One-time | Train a new Gencraft 3.0 model |
Your consumer rights in South Africa
General guidance
South African consumers have rights to fair value, quality and honest billing under national consumer protection laws.
For digital subscriptions, specific remedies depend on the circumstances and whether services were delivered as described.
Practical steps for disputes
- Contact Gencraft support immediately and keep records of cancellation and billing.
- If charged incorrectly, dispute the transaction with your payment provider, Apple or Google.
- For unresolved issues, you can seek advice from consumer protection organisations or legal counsel in South Africa.
Customer experiences
Positive feedback
Some users report Gencraft is easy to use and praise its AI art capabilities and convenience.
Positive reviews highlight fast generation and useful features for creative workflows.
Negative feedback
- Many complaints relate to being charged after cancelling and refunds being refused.
- Users also report overlapping charges, buggy UI, image download issues, perceived over-censorship and slow or poor customer service.
- Reviews compiled from public feedback: Trustpilot - user reviews.
Documentation checklist
Before you cancel
- Record subscription details: plan name, purchase date, receipt or invoice.
- Take screenshots of subscription settings and any billing entries in App Store / Google Play / web.
After you cancel
- Keep confirmation of cancellation (email or screenshot) and note the access end date.
- Save any support correspondence and transaction IDs for dispute purposes.
Common mistakes
Assuming cancellation is immediate
Some users expect immediate loss of access or immediate refund. In most cases, cancellation stops renewal but access stays until the period ends.
Check the exact end date in your subscription settings to avoid confusion.
Not checking purchase channel
Failing to identify whether the subscription was billed via Apple, Google or directly on the web can delay resolution.
Disputes and refund paths differ by purchase channel; verify receipts and billing statements first.
Comparative recap
Quick comparison
The table below summarises cancellation ease, refund likelihood and what happens after cancelling.
Use it to quickly decide your next steps based on how you purchased the subscription.
| Feature | Gencraft (typical) |
|---|---|
| How to cancel | Via App Store / Google Play settings or web account settings |
| Refund likelihood | Low - refunds generally not provided; exceptions uncommon |
| Access after cancel | Continues until current billing period ends |
| Best dispute route | Contact support; if purchased via app stores, request refunds from Apple/Google |
| Typical problems reported | Post-cancellation charges, overlapping billing, support delays |
After cancelling
What to monitor
Watch your bank or card statements for any unexpected charges after cancellation and keep records of dates and amounts.
If you see a charge you did not expect, immediately contact your payment provider and Gencraft support.
Helpful links and references
- Cancellation & policy summary: postclic - cancel Gencraft
- User reviews and community feedback: Trustpilot - Gencraft reviews
Address
Corporate address
Gencraft, LLC
1201 2nd Avenue, 26th Floor, Seattle, Washington 98101, United States
Postal and certified mail option
If you prefer a formal record, you may send a certified (registered) mail cancellation letter to the corporate address above and keep proof of posting.
Reference: cancellation guidance noting certified mail option - postclic.