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Cancellation service #1 in South Africa
PeopleLooker is a subscription-based people search and background-check service that provides access to public records, contact details and related premium content.
The service is delivered as a paid subscription, often with in-app or web access to reports and data aggregation tools.
Users commonly use PeopleLooker to look up contact information, basic background details and public-record summaries.
Subscriptions may be billed periodically and can be managed through the app stores or the provider’s support channels.
After cancellation your subscription will generally stop automatic renewals at the end of the current billing period.
You may retain access to paid features until the paid period ends, depending on how the subscription was billed.
Account data and any downloaded reports may remain subject to PeopleLooker’s data-retention practices; request details when you cancel.
Always request a written cancellation confirmation and keep a copy for your records.
PeopleLooker does not offer automatic or prorated refunds for unused time; refunds are handled case-by-case and are not guaranteed.
Expect that refunds are discretionary and must be requested and approved by support.
Below are the USD pricing tiers found in public third‑party listings and APK sources. Exact ZAR prices are not publicly available.
Prices and tiers may change; always verify the final price at purchase or in the app store before subscribing.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Annual (lowest rate) | $7.16 | Monthly (billed annually) | Premium content via app |
| Monthly standard | $8.99 | Monthly | Premium content via app |
| Monthly higher tier | $17.99 | Monthly | Premium content via app |
| Quarterly | $37.99 | 3 months | Premium content via app |
Under the South African Consumer Protection Act (CPA), consumers are entitled to fair contract terms for cancellation and refunds.
Blanket "no refund" clauses cannot override statutory rights where services were not provided as agreed.
Some users report quick cancellation and refunds after contacting support, including trial refunds and credited charges.
These positive cases indicate support can resolve certain billing issues when contacted directly.
There are repeated complaints about difficulty cancelling and continued billing despite cancellation attempts.
Some users report unauthorized or double charges and concerns about outdated or inaccurate report content.
For user reviews: PeopleLooker reviews (Trustpilot).
A frequent mistake is relying on a verbal or chat confirmation without saving a written record.
Always request and keep a written confirmation email or screenshot of the cancellation message.
Many users forget to cancel in the correct location - for example, turning off auto‑renew in the App Store or Google Play when the subscription was purchased through those stores.
Another error is initiating a chargeback before exhausting support and refund routes, which can suspend your account.
The table below summarizes ease, required info and typical follow-up for each cancellation route.
Match your original purchase method (website, iOS, Android) to the recommended cancellation route for fastest resolution.
| Method | Ease | Required info | Typical outcome |
|---|---|---|---|
| Website / Live Chat | Medium | Account email + 9‑digit member ID | Cancellation + confirmation email (if requested) |
| Phone | Medium | 9‑digit member ID, verify identity | Immediate cancellation request; ask for written confirmation |
| iOS (App Store) | Easy | Apple ID access | Turn off auto‑renewal; billing stops at period end |
| Google Play | Easy | Google account access | Cancel via Play Store; request refund via Google if eligible |
MSC - 217730, P.O. Box 105168, Atlanta, GA 30348‑5168, United States.
If you send cancellation or dispute letters by post, include your full account details, 9‑digit member ID and copies of supporting documentation.
Keep proof of postage and delivery for your records.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Kyle Adams
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.