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Squibler

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Squibler Cancel Subscription | Postclic
Squibler
4254 Hawk St
92103 San Diego USA
support@squibler.com
Cancellation of Squibler contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Squibler service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Squibler
4254 Hawk St
92103 San Diego , USA
support@squibler.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Squibler: Easy Method

What is Squibler

Overview

Squibler is a subscription-based online writing tool designed to help authors plan, write and publish books with features like outlining, collaboration and editing.

The service is sold in USD and is accessed primarily through a web account or via mobile app platforms.

Key uses

Writers use Squibler for drafting, structuring and exporting manuscripts, and for using built-in templates and AI-assisted features where included in the plan.

Subscriptions control access to premium features such as unlimited AI generation and team sharing depending on the plan.

How to cancel Squibler

Cancel from the web account

  • Go to squibler.io and log in to your account.
  • Open Account or Billing settings, select "Cancel Subscription" or "Manage Plan" and follow the on-screen prompts to cancel.
  • Follow any confirmation steps and save screenshots of the cancellation confirmation for your records. (Source: PostClic)

Cancel via app stores and by mail

  • If you subscribed via the Apple App Store, cancel through your Apple ID subscription settings; Squibler cannot cancel App Store subscriptions for you. (Source: PostClic)
  • If you subscribed via Google Play, cancel through Google Play Subscriptions and request refunds through Google’s refund process; Squibler does not process Google Play cancellations. (Source: PostClic)
  • As a formal method, you may send a registered letter requesting cancellation and confirmation to Squibler’s address to create a documented record. (Source: PostClic)

What happens when you cancel

Access and renewal

When you cancel a paid subscription, access to premium features typically continues until the end of the current billing period.

Automatic renewal is stopped for the next billing cycle after cancellation; check your account page for any confirmation of the cancellation date.

Data and exports

Your account data and projects usually remain available to download or export; export important files (e.g., DOCX, PDF) before any access ends.

Keep local copies of manuscripts and settings to avoid accidental loss if account access changes after cancellation.

Will I get a refund?

Company policy overview

Squibler’s publicly stated policy is that paid subscription fees are non‑refundable except as required by applicable law.

Platform purchases (Apple App Store, Google Play) must use those platforms’ refund processes; Squibler does not directly process those refunds. (Source: PostClic)

Exceptions and practical notes

  • Some customers report refunds were granted when support was contacted directly, but experiences vary. (Source: Trustpilot)
  • Trustpilot responses indicate an internal limitation on refunds after seven days in some cases, but statutory consumer rights may override such limits in certain jurisdictions. (Source: Trustpilot)

Squibler plans and pricing

Pricing summary

Squibler sells plans in USD. Exact ZAR pricing is not published; South African customers will pay in USD at the prevailing exchange rate charged by their bank or card provider.

Prices below are approximate and conversion-dependent; check your billing statement for the exact charged amount.

Plan table

Plan Price (USD) Period Features
Pro (monthly) USD 9.99 Monthly Squibler editor, templates, export/import, team sharing, AI features (depends on plan)
Pro (annual) USD 240 / year (≈ USD 16/month) Annual Unlimited AI generation, image generation, printing option, training (per plan description)

Your consumer rights in South Africa

Cooling-off and refunds

Under the South African Consumer Protection Act (CPA), consumers typically have a seven business day cooling-off period for fixed-term agreements, which can include digital subscriptions.

This statutory right can require a full refund even if the supplier’s terms state no refunds.

Escalation and evidence

  • If Squibler refuses a refund within the cooling-off period, escalate by lodging a complaint with the National Consumer Commission or your payment provider (chargeback).
  • Use registered mail or saved account screenshots as evidence of cancellation timing when disputing charges. (Source: PostClic)

Customer experiences

Positive reports

Some reviewers report responsive, helpful support and prompt refunds when contacting Squibler, as well as an easy-to-use interface and continual improvements. (Source: Trustpilot)

These positive experiences are useful examples but not guaranteed outcomes for all users.

Negative reports

Many customers have complained about unexpected charges, difficulty cancelling, delayed or unhelpful support, and mixed AI output quality. (Source: Trustpilot)

These issues underline the importance of documenting cancellations and checking billing statements closely.

Documentation checklist

Before cancelling

  • Export and save copies of all manuscripts and project files.
  • Take screenshots of plan details and current billing period.

When cancelling

  • Save the cancellation confirmation screen and any emails from Squibler.
  • If cancelling via app stores, save the subscription cancellation screen in Apple or Google Play.
  • If sending registered mail, keep the receipt and proof of posting. (Source: PostClic)

Common mistakes

Assuming cancellation through Squibler works for app-store purchases

A common error is attempting to cancel App Store or Google Play subscriptions through the Squibler website; those subscriptions must be cancelled through the platform where they were purchased.

Failing to cancel in the correct place can lead to unexpected renewals and charges.

Not keeping proof of cancellation

Many disputes arise because users do not save cancellation confirmations, emails or postage receipts.

Always capture screenshots, save emails and consider registered mail to create a verifiable paper trail before attempting chargebacks or escalations.

Comparative recap

Quick method comparison

The table below summarises cancellation routes, refund likelihood and ease of proof for South African users.

Table

Method How to cancel Refund likelihood Proof/evidence
Web (squibler.io) Account → Billing → Cancel Subscription Medium (company policy no refunds but some refunds reported) Cancellation confirmation screenshot, email
Apple App Store Cancel via Apple ID subscription settings Low from Squibler; use Apple refund process Apple subscription cancellation screen, Apple refund receipt
Google Play Cancel via Google Play Subscriptions Low from Squibler; use Google refund process Google Play cancellation screen, Google refund receipt
Registered mail Send a signed letter requesting cancellation and confirmation Medium (good for legal proof and disputes) Postal receipt, proof of delivery, dated letter

After cancelling

Check billing and records

Monitor your bank or card statement for any further charges after cancellation and save all related communications.

If a charge appears after cancellation, prepare your documentation and escalate to your card issuer if necessary.

Useful links and further reading

Address

Mailing address

Squibler

4254 Hawk St, San Diego, CA 92103, USA

Why use registered mail

Sending a registered letter creates independent evidence of the cancellation request date and delivery, which is useful if you later dispute a charge.

Keep copies of the letter, the receipt and any returned delivery confirmation to support complaints or chargebacks. (Source: PostClic)

FAQ

To cancel your Squibler subscription from the web, log in to your account at squibler.io, navigate to Account or Billing settings, select 'Cancel Subscription,' and follow the prompts. Make sure to save a screenshot of the cancellation confirmation for your records.

Yes, if you subscribed via the Apple App Store, you need to cancel through your Apple ID subscription settings. For refunds, you must use Apple's refund process, as Squibler does not handle App Store cancellations.

When you cancel your Squibler subscription, you will retain access to premium features until the end of the current billing period. Automatic renewal will stop after cancellation.

Yes, your account data and projects will typically remain available for download or export after cancellation. It’s advisable to export important files like DOCX or PDF before access ends.

Squibler's policy states that subscription fees are generally non-refundable, except as required by law. If you subscribed through a platform like Apple or Google Play, you must follow their refund processes.