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Cancel TAPSCANNER
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Tapscanner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tapscanner: Simple Process
What is Tapscanner
Overview
Tapscanner is a mobile and web app for scanning documents, converting them to PDFs, and using OCR to extract text. It is offered with free features and paid upgrades for additional functionality.
Core features
Typical features include multi-page scanning, PDF export, basic editing, filters and OCR for text recognition. Exact feature sets depend on the plan and platform used.
How to cancel Tapscanner
Web subscription (Paddle)
- Find your Paddle subscription link or receipt email and follow the cancellation link provided there.
- Alternatively, contact Paddle support with your order ID and the email used for purchase to request cancellation.
- See a step-by-step guide for web cancellations: postclic - Cancel TapScanner.
Mobile app subscriptions (iOS and Android)
- iOS: Open the App Store → tap your profile → Subscriptions → TapScanner → Cancel Subscription. Apple manages billing and refunds.
- Android: Open Google Play Store → profile → Payments & subscriptions → Subscriptions → TapScanner → Cancel. Google manages billing and refunds.
- For guidance on where to cancel, see: postclic - Cancel TapScanner.
What happens when you cancel
Access and renewal
When you cancel a subscription it will generally stop future auto-renewals but you usually keep access until the end of the paid billing period.
Immediate loss of premium features can occur only if the platform or vendor enforces it at cancel time; check your receipt or account status.
Data and account
Canceling typically does not delete your account or stored documents automatically; saved scans and account data often remain unless you delete them.
If you want data removed, follow account settings or contact support and retain any receipts before requesting deletion.
Will I get a refund?
Refunds for web purchases
Web purchases processed via Paddle are governed by Paddle’s Buyer Terms; contact Paddle to request a refund and provide your order details.
TapScanner’s Terms reference Paddle for web purchases and note that pro‑rata refunds may be offered if a paid service is discontinued. See the terms: TapScanner Terms of Service.
Refunds for in-app purchases (Apple / Google)
Purchases through the App Store or Google Play are handled by Apple or Google respectively; refunds must be requested via the relevant store refund processes.
TapScanner does not directly process App Store or Google Play refunds. For common refund issues and experiences, see: postclic - Cancel TapScanner.
Tapscanner plans and pricing
Pricing overview
Pricing shown below is drawn from App Store listings for South Africa and may vary over time by platform and promotion.
Notes on accuracy
Some "Unlimited access" items have differing prices and unclear period labels; verify the exact plan and billing period in the store before purchase.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Unlimited access | R89.99 / R99.99 | One‑time | Unlimited access to app features (scope unclear) |
| PDF Editor & Scanner Monthly | R149.99 | Monthly | PDF editing and scanning features (exact scope unclear) |
| Scan to PDF App PRO Monthly | R199.99 | Monthly | PRO scanning to PDF monthly subscription |
| PDF Scanner App Pro | R769.99 | One‑time | Pro filters, HD quality, no ads, unlimited scans (exact scope unclear) |
| Unlimited access (higher tier) | R899.99 | One‑time | Unlimited access, likely highest tier offering |
Your consumer rights in South Africa
General note
TapScanner’s Terms point users to Paddle for web purchases and to Apple/Google for in‑app purchases; local consumer law in South Africa may also apply but is not detailed in those terms.
Because platform providers handle billing, platform dispute and refund channels are usually the first route to resolve charges.
Practical steps for South African consumers
If you believe your consumer rights were breached, keep receipts and correspondence and consider contacting local consumer protection bodies or seeking legal advice for South African‑specific remedies.
Also request refunds or dispute charges through Paddle, Apple or Google as appropriate and document all communication.
Customer experiences
Positive feedback
Many users praise TapScanner for ease of use and good scan quality, and the app holds a strong App Store rating in some regions.
See an overview of common positive points and ratings at: postclic - Cancel TapScanner.
Negative feedback
Frequent complaints include unexpected charges after cancellation or during free trials and difficulty obtaining refunds.
Users report challenges contacting support and confusion about whether TapScanner or the app store handles refunds. For user reports, see: justuseapp - User reports.
Documentation checklist
Before you cancel
- Gather purchase confirmation emails and the order ID.
- Note the platform used (Paddle, Apple App Store, Google Play).
- Take screenshots of subscription status and billing history if available.
After you cancel
- Keep the cancellation confirmation email or screenshot for records.
- Monitor your bank/card statement for any unexpected charges.
- If you need a refund, prepare your order ID and correspondence to submit to Paddle/Apple/Google.
Common mistakes
Canceling in the wrong place
Example: Uninstalling the app without canceling the subscription in the App Store or Google Play will not stop billing.
Always cancel through the platform that originally charged you (Paddle for web, Apple for iOS, Google for Android).
Assuming refunds are automatic
Example: Expecting an automatic refund after canceling a trial or subscription. Refunds are processed by the platform according to their policies, not automatically by TapScanner.
Initiate a refund request with the correct provider and keep records of your request.
Comparative recap
At-a-glance
The table below summarises who handles billing and refunds for each purchase route so you know where to cancel or raise disputes.
Quick decisions
Use this to choose the correct contact channel quickly when you need to stop billing or request a refund.
| Purchase route | Who handles billing | Refund path | 期間 |
|---|---|---|---|
| Web subscription | Paddle | Contact Paddle with order ID and email | Varies |
| App Store (iOS) | Apple | Request refund via Apple support / App Store | Subscription / One‑time |
| Google Play (Android) | Request refund via Google Play support | Subscription / One‑time |
After cancelling
What to monitor
Check that auto‑renewal is disabled in your account or app store subscription settings and keep an eye on your payment method for new charges.
Keep cancellation confirmations and any case or ticket numbers from support communications.
Helpful links
- Guide to cancelling TapScanner subscriptions: postclic - Cancel TapScanner
- TapScanner Terms of Service (refunds and third‑party billing): TapScanner Terms of Service
- User reports and contact examples: justuseapp - TapScanner contact
Address
Company address
SMART MEDIA INTERNET MARKETING LTD
11 Sderot HaYachasut, Beersheba, 8470924, Israel
Official website
Visit the TapScanner site for terms and support: TapScanner Terms of Service