cancellation Propstream: Easy Method

What is PropStream

Overview

PropStream is a subscription-based real estate software platform that provides property data, lead lists, analytics, and marketing tools for investors and agents.

It combines nationwide property records, skip-tracing, list exports and campaign tools accessible via web and mobile interfaces.

Who uses it

Typical users include real estate investors, agents, wholesalers and property managers who rely on large data sets and marketing workflows.

Plans scale from Essentials to Elite to accommodate single users and multi-person teams.

How to cancel PropStream

Primary cancellation methods

• Phone: Call Customer Support at (877) 204‑9040 and request account cancellation. Ask for confirmation number and the representative's name.
• Email: Send a cancellation request to [email protected] from the email tied to your account. Request a written confirmation.
• Postal: Mail a signed cancellation letter to EquiMine Inc., 26457 Rancho Parkway South, Lake Forest, CA 92630, USA. Include account email and last 4 digits of the payment method.

Step-by-step checklist

• Log in and note your account email, plan type, and next billing date.
• Contact PropStream via your preferred method (phone, email, or post) and state the cancellation date requested.
• Request and save written confirmation (email or reference number) and check billing for any pending charges.

What happens when you cancel

Access and renewal

When you cancel, access typically continues until the end of your current paid period (monthly or annual) unless the provider states otherwise.

Automatic renewals stop for future periods once the cancellation is processed; confirm the effective cancellation date with support.

Data and account effects

Your saved searches, exports and account settings may remain accessible for a limited retention period; export or backup any critical data before the end date.

Team member access, Lead Automator workflows and marketing credits are usually disabled after the subscription expires.

Will I get a refund?

General policy guidance

Refunds depend on PropStream's billing and refund policy as set in its terms of service; many SaaS providers do not prorate monthly refunds for partial use.

If you are within a promotional free-trial (PropStream offers a 7‑day free trial), you can cancel before the trial ends to avoid charges.

Exceptions and next steps

• Request a refund for unauthorized charges or billing errors by contacting support and providing evidence (invoices, timestamps).
• Dispute charges with your payment provider/bank if you cannot resolve billing problems directly with PropStream.
• Ask support about exceptional refunds for service outages or serious performance issues - these are handled case-by-case.

PropStream plans and pricing

Official pricing (AED)

Below are PropStream’s published plans and prices converted to AED using the fixed peg 1 USD = 3.6725 AED (June 2025).

Verify current prices on the official site before purchase.

Your consumer rights in United Arab Emirates

Key expectations under UAE consumer protection

Consumers in the UAE are generally entitled to clear terms, accurate advertising and fair contracting practices when buying services online.

You have the right to documentation of transactions, receipts, and cancellation records for complaint or dispute purposes.

Practical actions and remedies

• Keep copies of invoices, emails and cancellation confirmations to support any complaint.
• If unresolved, escalate to your bank for unauthorized charges or to local consumer protection authorities for cross-border dispute guidance.

Customer experiences

Positive aspects commonly reported

Users often praise PropStream for its breadth of property data, search filters and export capabilities useful for lead generation.

Advanced features like Lead Automator and skip tracing are valued by teams who run outreach campaigns.

Common criticisms

Some customers report concerns about pricing, occasional billing confusion, and variability in customer support response times.

Annual commitments can be costly if users do not fully use included exports or team seats; always evaluate usage before choosing an annual plan.

Documentation checklist

What to prepare before cancelling

• Account email and username used with PropStream.
• Last invoice or billing statement showing plan and next renewal date.
• Payment method details (last 4 digits) for verification.

What to request and save

• Written confirmation of cancellation (email or reference number).
• Export any critical data, saved lists and reports before access ends.
• Record the support agent’s name and time of the cancellation call.

Common mistakes

Missing the renewal window

A frequent error is cancelling after the automatic renewal has already charged your card. Check the next billing date and cancel several days beforehand.

Not securing confirmation or data

Many users assume cancellation went through without saving confirmation; always request, download and keep a written cancellation confirmation.

Comparative recap

At-a-glance comparison

After cancelling

Immediate follow-ups

• Save and store your cancellation confirmation email or reference number.
• Export any reports, lists or CRM data you need before access ends.
• Verify that no further charges are posted after the cancellation effective date.

Helpful official links and contacts

• PropStream official site: https://www.propstream.com/
• Support email: [email protected]
• Phone support (US): (877) 204‑9040 - call for immediate assistance and confirmation.

Address

Corporate mailing address

EquiMine Inc.

26457 Rancho Parkway South, Lake Forest, California 92630, United States

Contact notes

If sending postal cancellation notices, include account email, full name, and a signed request for cancellation.

Retain proof of posting and delivery for dispute purposes.