Cancellation Mylife: Easy Method

What is Mylife

MyLife (also styled MyLife.com) is an online people‑search and reputation service that collects and displays personal profiles and offers premium subscription services for enhanced reports, alerts and removal or improvement tools. The service combines a free directory-style listing with paid memberships and a separate mindfulness/timeline product line under the "MyLife" brand.

How to cancel Mylife

• If you subscribed via the Apple App Store (iOS): cancel through your Apple ID subscriptions - do not rely on deleting the app. On iPhone go to Settings → [Your Name] → Subscriptions → select the MyLife subscription → Cancel. See MyLife’s guidance: support.mylifebook.com.
• If you subscribed via Google Play (Android): cancel in the Play Store at least 24 hours before the trial ends: open Play Store → Menu → Subscriptions → select MyLife → Cancel. Deleting the app will not stop billing. See: support.mylifebook.com.
• If you subscribed on the MyLife website (web payment): log into your MyLife account and cancel in account/subscription settings or contact MyLife support directly - web subscriptions are not automatically cancelled through app stores. For extra formality, consider sending a cancellation request to the company operations address by registered mail with return receipt to ensure proof of delivery (see Address section).
• If you cannot get a clear cancellation confirmation from the site or support, document all attempts to cancel (screenshots, emails, timestamps) and consider contacting your card issuer to block or dispute future charges.

What happens when you cancel

When you cancel a MyLife subscription through the platform where you purchased it you normally retain access until the end of the paid billing period or the end of the trial period already paid for. Cancelling stops future renewals but does not usually prorate or refund the remainder of a paid billing cycle. Your profile and any personal data that MyLife stores remain available to their system unless you take separate steps to request profile removal or data changes; account cancellation and data removal are distinct processes with different outcomes.

Will I get a refund?

MyLife does not publish a consistent automatic refund policy for Canadian consumers and there is no publicly documented statutory 14‑day cooling‑off refund right that applies automatically to services like MyLife. User reports indicate refunds are inconsistent: some customers received partial or delayed refunds in specific cases, while many report being charged despite cancelling during trials. If you believe you were charged in error or misled, raise the issue with MyLife support, retain documentation and consider disputing the charge through your bank or card issuer if the company does not resolve the matter.

Mylife plans and pricing

Your consumer rights in Canada

Canadian law does not automatically give a 14‑day statutory "cooling off" right for online subscription services such as MyLife. Consumers must rely primarily on the contract terms, the provider’s published refund policy (if any), and consumer protection rules that address misrepresentation or deceptive practices under federal and provincial statutes. If you suspect misleading advertising or failure of service, you may file complaints with provincial consumer protection offices or the Competition Bureau and can dispute unauthorized or contested charges with your bank or credit card issuer. Carefully document communications and actions if you pursue remedies.

Customer experiences

Reviews and complaint histories are mixed but tilt negative for billing and data accuracy issues: many customers report being charged after cancelling during free trials or receiving poor responses from support, while a small number note successful initial trials or eventual cooperation from support. Complaints include difficulty finding clear cancellation options, delayed or inconsistent refunds, and concerns about inaccurate or outdated personal information appearing in profiles. Independent summaries and watchdog sites have flagged MyLife for aggressive data‑broker practices and report lengthy or unresolved complaint inventories.

Documentation checklist

• Account username/email and subscription details (plan name, start date)
• Screenshots of subscription status and any cancellation screens or confirmation messages
• Emails or messages sent to MyLife support and their responses (if any)
• Transaction receipts, charge dates and card/bank statement entries
• Proof of registered mail (tracking number, return receipt) if you send a written cancellation

Common mistakes

Common errors include deleting the MyLife app or removing the app from your device and assuming that cancels billing - app deletion does not stop App Store or Google Play renewals. Another frequent mistake is assuming a single cancellation attempt via email is sufficient without saving confirmation; many users report that unconfirmed requests were ignored. Also, cancelling the site account does not always remove public profile pages - separate opt‑out or profile removal requests may be required.

Comparative recap

After cancelling

After you cancel, keep records of the cancellation confirmation and watch your card statements for unexpected renewals. If charges continue, contact your bank or card issuer to dispute or block future payments. For service guidance and to escalate, see MyLife’s cancellation article: support.mylifebook.com, and general cancellation tips: DoNotPay - Cancel MyLife. For consumer reports and experiences consult review pages such as Trustpilot and the BBB entry: BBB complaints.

Address

Send registered mail with return receipt to the operations address for cancellations:

My Life Srl, Via Coriano 58 - Gros Rimini 23/B, 47924 Rimini (RN), Italy