Cancellation Relax: Easy Method

What is Relax

Overview

Relax is a subscription-based service that provides [content/services] via recurring billing. It typically involves an account login, automated renewals, and a customer support channel for managing subscriptions.

This guide explains how to cancel Relax from Canada, what to expect after cancellation, refund possibilities, your consumer rights in Canada, and practical tips to avoid common mistakes.

How to cancel Relax

• Check your subscription terms in your Relax account or confirmation email for the stated cancellation method and any notice period.
• If online cancellation is provided, sign into your account and follow the “Manage subscription” or “Cancel” flow; save screenshots or confirmation emails.
• If the provider requires written notice, send a registered letter with return receipt (or equivalent certified mail) to the address below; include your full name, account ID/email, request to cancel, and desired effective date.
• If an email or support ticket method is listed, send a clear cancellation request, keep the ticket number, and save all replies.
• If charges continue after confirmed cancellation, contact your payment provider (credit card or bank) to dispute unauthorized recurring charges and provide evidence of your cancellation confirmation.

What happens when you cancel

After you cancel Relax, your access will depend on the terms of the subscription: some services continue until the end of the paid billing period, while others end immediately on cancellation. Check the confirmation message to know which applies to your plan.

Automatic renewal will be stopped for future billing cycles once cancellation is processed, but you should confirm receipt. Personal data retention and account data policies vary by provider; you can request account data export or deletion according to the provider’s privacy policy and applicable law.

Will I get a refund?

Refund eligibility depends on Relax’s stated refund policy and on the timing of your cancellation. Many subscription services do not offer pro-rated refunds for unused time, while others do within a specified window (e.g., within a short trial or cooling-off period). If you cancel during a free trial before the trial ends, you typically avoid charges.

Exceptions to the general policy can include cases of billing errors, unauthorized charges, or failure of the service to deliver as promised. In those situations you can request a refund and, if necessary, escalate to your payment provider or a consumer protection authority.

Relax plans and pricing

Your consumer rights in Canada

Canadian consumers are protected by federal and provincial laws that require clear disclosure of recurring charges and fair business practices. Your rights include receiving truthful information about terms, being able to stop future charges after lawful cancellation, and disputing unauthorized or fraudulent charges through your payment provider.

On privacy and data, the federal Privacy Act framework and provincial statutes give you the right to request access to personal data held by a company and, in some cases, request deletion or correction. If you believe a company breached consumer or privacy law, you can file a complaint with the appropriate provincial consumer protection office or the Office of the Privacy Commissioner of Canada (priv.gc.ca).

Customer experiences

User reports about cancelling Relax are mixed: some customers describe a smooth online cancellation with immediate confirmation, while others report needing to contact support or send written notice to stop renewals. Responses vary by how clearly the service discloses cancellation procedures and whether the provider honors refund requests promptly.

Overall, experiences improve when customers keep clear records (screenshots, confirmation emails, postal receipts) and follow the provider’s stated cancellation channel precisely.

Documentation checklist

• Account email/ID and full name
• Subscription start date and billing details (last charge, invoice)
• Screenshots of cancellation flow or confirmation messages
• Copies of any written or mailed cancellation requests and postal return-receipts
• Support ticket numbers or email correspondence

Common mistakes

Common mistakes include cancelling in the wrong place (e.g., removing an app from a device without cancelling the subscription), assuming email requests were sufficient without confirmation, and not sending required written notice when the contract demands it. For example, deleting an app does not stop card billing; you must cancel the subscription through the provider or account portal.

Another frequent error is not saving proof of cancellation - without a confirmation, disputing continued charges is harder. Finally, waiting until after a renewal date to cancel often results in being billed for the next period.

Comparative recap

After cancelling

After you cancel, confirm you received a written confirmation and monitor your bank or card statement for any further charges. If billing continues despite confirmation, contact the provider first and then your payment issuer to dispute charges if necessary.

Helpful resources: the Office of the Privacy Commissioner of Canada (priv.gc.ca) for data/privacy concerns, and the Competition Bureau (competitionbureau.gc.ca) or your provincial consumer protection office for complaints about unfair practices.

Address

Relax (for written cancellations)

Via Leonardo da Vinci, 2/A, 30020 Torre di Mosto (VE), Italia