Cancellation Affemity: Easy Method

What is Affemity

Affemity is an online relationship-coaching service that offers paid subscriptions, expert coaching sessions and courses. It operates through mobile app store subscriptions (Apple App Store and Google Play) and web-based sign-ups; features include personalized coaching, on-demand content and booking fees for one-to-one sessions.

How to cancel Affemity

• If you subscribed via Apple App Store: open your device’s Settings or the App Store, tap your Apple ID > Subscriptions, find Affemity and cancel there. Apple advises cancelling at least 24 hours before the renewal date to avoid being charged; after cancellation you typically retain access until the end of the paid period. For Apple support see Apple Subscriptions Help.
• If you subscribed via Google Play: open the Google Play Store app > Menu > Subscriptions, select Affemity and cancel. Cancellation usually leaves access active until the end of the current billing period. For details see the developer’s linked guidance or Google Play help pages.
• If you subscribed on the web: send a written cancellation request by email to [email protected]. If you prefer postal mail, send a signed written request to the company address (see bottom). Include your full name, subscription email, date of purchase and a clear request to cancel auto-renewal.
• If you used Apple Pay, your payment provider or Apple support may be able to assist with a reversal if Affemity cannot process the cancellation or refund; contact the payment platform if support is unhelpful.

What happens when you cancel

If you cancel through the App Store or Google Play, those platforms generally stop auto‑renewal while allowing access until the end of the current paid period. If you request cancellation by email to Affemity (web subscription), processing times and outcomes can vary; some users report their requests were processed and access ended at period end, while others report delays or no confirmation. Affemity’s public materials do not clearly state data‑retention or account‑deletion timing - if you need your account or personal data removed, include that explicit request in your cancellation message and save the response.

Will I get a refund?

Affemity does not publicly advertise a standard 14‑day statutory “cooling‑off” refund policy for Canada. Reported outcomes show refunds are handled case‑by‑case: some customers received full or partial refunds when mistakes were addressed quickly, others were denied once they had accessed content because Affemity considered services delivered in full. Purchases made through Apple or Google are typically governed by those stores’ refund processes, and filing a request through Apple or Google is often the recommended route. If Affemity’s support does not resolve the issue, disputing the transaction with your bank or payment provider may be necessary; some users have successfully reversed charges via their payment platform.

Affemity plans and pricing

Your consumer rights in Canada

Canadian consumer protection requires clear disclosure of auto‑renewal terms in many provinces, and some jurisdictions provide a statutory “cooling‑off” period for certain transactions. Digital subscription rules vary by province and by how the service is delivered. Because Affemity does not publicly advertise a standardized Canadian 14‑day refund policy, Canadians who believe their cancellation or refund rights were not respected can contact their provincial consumer protection office, request a chargeback or dispute through their bank or payment provider, and escalate to marketplace dispute channels (Apple/Google) when relevant. Keep in mind outcomes depend on provincial law, the payment method used and the company’s responses.

Customer experiences

Reviews are mixed. Many customers praise Affemity’s coaching, useful content and cases where support responded promptly and helped with refunds or account issues. However, multiple reports and third‑party reviews indicate some customers have had difficulty cancelling web subscriptions: email cancellation requests that were ignored or poorly processed, unexpected recurring charges and confusion about auto‑renewal terms. Where purchases were made through Apple or Google, users generally found store‑level cancellation and refund tools more reliable than web‑only support.

Documentation checklist

• Order confirmation or receipt (email/transaction ID)
• Subscription start date and renewal dates
• Payment method and transaction ID (bank statement or card statement)
• Screenshots of subscription status in App Store/Google Play or account page
• Copies of emails sent to support and any replies (include timestamps)
• Confirmation of cancellation (if you received one) or proof of attempted cancellation

Common mistakes

Common errors include cancelling in the wrong place (for example emailing the developer but not cancelling the App Store or Google Play subscription), waiting until too close to the renewal time (Apple recommends cancelling at least 24 hours before renewal), and failing to keep written proof of cancellation requests and responses. Another frequent problem is assuming an email cancellation will prompt an App Store or Google Play refund - those stores manage their own subscriptions and refund policies, so you often must cancel and request refunds through the platform used to purchase.

Comparative recap

After cancelling

After you submit a cancellation, save all confirmations and monitor your bank and card statements for unexpected charges. If you paid through the App Store or Google Play, use the official refund request tools: see Apple Subscriptions Help and the Google Play help pages or the developer‑linked guidance. If Affemity’s support does not respond or refuses a refund you believe is justified, escalate the matter to your payment provider, consider filing a complaint with the relevant provincial consumer protection office, and keep documentation of all correspondence. For third‑party reports and experiences see reviews on Trustpilot and reports on Scam‑Detector.

Address

Affemity
6 Thornes Office Park
Monckton Road
West Yorkshire, GB