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Spypoint

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Spypoint Camera Plan | Postclic
Spypoint
Ground Floor, D‑67, Block D, Defence Colony
110024 New Delhi India
support@spypoint.com
Cancellation of Spypoint contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Spypoint service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Spypoint
Ground Floor, D‑67, Block D, Defence Colony
110024 New Delhi , India
support@spypoint.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Spypoint. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Spypoint: Easy Method

What is Spypoint

Overview

Spypoint is a brand of cellular and trail cameras designed to send photos and video over mobile networks for wildlife monitoring and security. The company sells devices and optional data/subscription plans to transmit images to your phone or cloud.

Seller and policies

For online store purchases Spypoint operations are handled by BeROX GmbH (store terms). The store provides a sample cancellation form and a revocation right for distance purchases.

How to cancel Spypoint

Cancel a product order (revocation)

  • You may revoke a distance purchase within 14 days from receipt of the products by sending a clear declaration to Spypoint (BeROX GmbH).
  • Use the sample cancellation form on the Spypoint store page or send a written statement by post or email stating you revoke the contract.
  • Return shipping costs are normally borne by the consumer unless the seller states otherwise.

Cancel subscriptions or other contracts

  • Spypoint’s Terms of Service state consumers may cancel within 7 days of receiving a copy of the contract; this can extend to 30 days if mandatory information was not provided in time.
  • If you want to stop recurring billing, contact Spypoint support promptly and follow their cancellation instructions. Keep records of cancellation requests and confirmations.

What happens when you cancel

Service and access

When a valid revocation is accepted, future billing for the cancelled purchase or contract should stop. Access to subscription services will be terminated according to the provider’s processing time.

Returns and data

You will normally be asked to return the physical product in reasonable condition. Data associated with the account (images in cloud) may be removed when the subscription ends; request retention details from support before cancelling.

Will I get a refund?

Standard refund rule (revocation)

For returns under the 14-day revocation, Spypoint must refund all payments including standard delivery costs, within 14 days after receiving your revocation notice.

Exceptions and other policies

  • Extra charges chosen by the customer (e.g., upgraded shipping) may not be refunded.
  • Spypoint’s general policy states refunds are only provided under the cancellation provisions; otherwise they offer exchanges within 30 days for unused items of equal or greater value.
  • When refunds are applicable they may take up to 60 days to complete in some cases.

Spypoint plans and pricing

Device and plan price list

Plan Price Period Features
SPYPOINT Force‑Pro 30 MP HD Trail Camera (Camo) ₹15,545 One‑time purchase 30 MP photo, 4K video, no‑glow flash, 0.2 s trigger, includes SD and strap
SPYPOINT Flex‑M Cellular Trail Camera (single) ₹12,851 One‑time purchase 28 MP photos, 720p video with sound, dual‑SIM LTE, IP65
SPYPOINT Flex‑M Twin Pack ₹25,503 One‑time purchase Two cameras, straps and 32 GB SD cards, GPS‑enabled, cellular
SPYPOINT Flex‑S Solar Cellular Trail Camera ₹24,939 One‑time purchase Integrated solar panel, 36 MP photos, 1080p video with sound
SPYPOINT Flex Dual‑Sim 3‑pack Bundle ₹74,139 One‑time purchase Three cameras, dual‑SIM, on‑demand photo/video, includes SD cards
SPYPOINT Basic Plan ≈ ₹430 - ₹450 Monthly 250 images/month data plan
SPYPOINT Standard Plan ≈ ₹860 - ₹900 Monthly 1,000 images/month data plan
SPYPOINT Premium Plan ≈ ₹1,290 - ₹1,350 Monthly Unlimited images/month data plan

Pricing notes

Device prices reflect Indian import/retail listings (2024 - 2025) and subscription costs are approximate conversions from SPYPOINT global pricing.

Your consumer rights in India

Rights under the seller’s policy

Purchases from the Spypoint online store (BeROX GmbH) include a 14‑day revocation right for distance sales, with refund obligations and consumer‑paid return shipping unless stated otherwise.

Local law and practical advice

Indian consumer protection rules differ from EU rules. If you need specific legal advice, contact local consumer authorities or a legal advisor in India.

Customer experiences

Positive feedback

Some reviewers and reviewers of the Spypoint app note strong safety and legitimacy scores and praise helpful support representatives in individual cases.

Common complaints

Many customers report issues with product reliability, delayed or missing images, a clunky app, and difficulties or delays when cancelling subscriptions and getting support.

Documentation checklist

Before you cancel

  • Order number and purchase date
  • Proof of receipt (delivery confirmation)
  • Account email and device serial number

When you send cancellation

  • Written revocation statement or completed sample cancellation form
  • Tracking details for returned goods
  • Copies/screenshots of correspondence with support

Common mistakes

Missing deadlines

A common error is missing the 14‑day revocation window or the Terms of Service 7‑day rule. Mark dates carefully and act promptly.

Poor evidence and returns

Another frequent mistake is failing to keep shipment tracking and written confirmation. Without proof, refunds or disputes take longer to resolve.

Comparative recap

Policy snapshot

Aspect Period Store (spypoint.store) Terms of Service
Cancellation window 14 days 14‑day revocation for distance purchases (store policy) 7 days after receiving contract copy; can extend to 30 days if info not provided
Refunds 14 days (processing start) Refund all payments including standard delivery within 14 days of revocation Refunds offered only under cancellation provisions; exchanges otherwise
Exchanges 30 days Noted in services as allowed under certain conditions Exchanges within 30 days for unused items; no cash refund for lower‑value exchanges
Return shipping N/A Consumer bears return shipping costs unless seller states otherwise Same practical outcome as store policy; check terms for details

How to use this recap

Use the table to determine which rule applies to your case and how quickly you must act. Keep records to support any claim.

After cancelling

Follow up steps

  • Keep the cancellation confirmation and return tracking until refund is processed.
  • Monitor your payment method for the refund within the stated processing window.

Where to find the cancellation form

Use the sample cancellation form and full cancellation policy on the Spypoint store page for wording and next steps.

Spypoint store - Cancellation policy & sample form

Address

Local distributor (India)

GPS India Networks Pvt. Ltd. (local distributor listed by pipeline sources)

Ground Floor, D‑67, Block D, Defence Colony, New Delhi, Delhi 110024, India

Store contact for cancellations

For revocation and the sample cancellation form refer to the Spypoint store cancellation page and follow the instructions to send a written cancellation to BeROX GmbH.

Cancellation policy & sample cancellation form - Spypoint store

FAQ

To cancel your Spypoint subscription within the 7-day window, send a clear written declaration to Spypoint (BeROX GmbH) via email or registered postal mail. Make sure to keep proof of your cancellation request.

Yes, if you cancel your Spypoint camera plan within the 14-day revocation period, you are entitled to a full refund, including standard delivery costs, within 14 days after Spypoint receives your cancellation notice.

After canceling your Spypoint product, you will need to return it in reasonable condition. Return shipping costs are typically borne by you unless otherwise stated by Spypoint. Keep proof of your return shipment.

When you cancel your Spypoint subscription, access to your cloud data, including images, may be removed. It's advisable to request details about data retention from Spypoint support before canceling.

If you wish to cancel your Spypoint order after the 14-day revocation period, you will need to refer to the specific terms in your contract or contact Spypoint support for guidance on possible options.