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Cancellation service #1 in Nigeria
Headspace is a subscription-based app and website that offers guided meditation, sleep aids, and mental wellbeing content.
It is available on web, iOS (App Store) and Android (Google Play) and is sold as recurring memberships and occasional therapy services.
The service aims to support mindfulness, stress reduction and better sleep through audio and video sessions.
Subscriptions control access to the premium content library and any included live or clinical services.
Cancelling stops future renewals but typically keeps your premium access until the end of the current billing period.
You can continue to use paid features until your subscription expiry date unless otherwise stated by the platform.
Cancellation prevents the next automatic charge; you will not be billed after the current paid period ends.
For App Store or Google Play purchases, Apple or Google controls billing and cancellation timestamps.
Your Headspace account generally remains active as a free account after subscription ends.
Account content such as progress or saved sessions is usually retained unless you request deletion.
Headspace states that purchases made on the website are final and there are no refunds for partial subscription terms.
No partial-term refunds are provided under Headspace’s published policy for web purchases.
Clinical or therapy bookings may be subject to late-cancellation or no-show fees and separate financial policies.
Check the specific terms attached to booked clinical services for any applicable charges.
Headspace offers several subscription options such as monthly, annual, family and student plans in some regions.
Exact prices vary by country, platform (web, App Store, Google Play) and any promotions or taxes.
Because Headspace pricing differs by market and platform, the table below uses a general "Varies" entry where specific local prices are not available.
Always check the price shown at checkout on the platform you use before confirming a purchase.
| Plan | Typical price (NGN) |
|---|---|
| Individual - monthly | Varies |
| Individual - annual | Varies |
| Family plan | Varies |
| Student plan | Varies |
Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2018 gives consumers protection and a framework for complaints about unfair practices.
The FCCPA may afford certain cooling-off or refund rights for digital services in specific circumstances.
Headspace’s published terms state no refunds for subscriptions purchased via web, App Store or Google Play.
Those terms do not reference Nigerian law; local consumer protections may apply but are not guaranteed to override Headspace's stated policy.
Some users praise Headspace for helpful content and describe the service as "great" for meditation and sleep routines.
Positive reviews often highlight content quality and user-friendly sessions.
Many negative reports focus on unexpected charges after cancellation and difficulty obtaining refunds.
Users also report issues such as perceived "subscription traps," app reliability problems, and poor customer service responsiveness.
Repeated themes in complaints are timing errors (cancelling too late) and confusion over whether purchase was via Apple, Google or Headspace web.
Documenting the platform and cancellation confirmation helps resolve disputes more easily.
Users often cancel in the Headspace app but forget they purchased through Apple or Google, so billing continues.
Always confirm which platform handled the purchase before cancelling.
Waiting until the renewal date or failing to obtain a confirmation can lead to unexpected charges.
Keep and verify a cancellation confirmation or screenshot immediately after cancelling.
Many expect automatic refunds after cancellation; Headspace’s policy generally denies partial-term refunds and directs users to platform refund processes.
Do not assume a refund - submit a request promptly to the platform (Apple/Google) if you believe you are due one.
The table below compares cancellation method and refund responsibility across platforms.
Use this as a quick checklist to know where to cancel and who controls refunds.
| Platform | How to cancel | Refund policy |
|---|---|---|
| App Store (iOS) | Cancel via Apple ID > Subscriptions or App Store settings. | Headspace: no refunds. Refunds, if any, are governed by Apple’s policy. |
| Google Play (Android) | Cancel via Google Play Store > Subscriptions. | Headspace: no refunds. Refunds, if any, are governed by Google’s policy. |
| Web (headspace.com) | Log in at headspace.com and cancel from subscription settings or email [email protected]. | No refunds for partial subscription terms according to Headspace policy. |
If you need platform refund pages, check Apple Support or Google Play Help for their refund request processes.
Keep in mind that outcomes depend on platform rules and timing of your request.
Headspace Inc., 2415 Michigan Avenue, Santa Monica, CA 90404, United States.
This is the primary corporate headquarters listed for Headspace.
For formal legal notices or postal communications, use the company’s official legal mailing address where provided in Headspace terms.
If you need to escalate a dispute, include receipts, cancellation confirmations and a clear timeline when contacting support or consumer authorities.
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Written by Kemi Yakubu
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.