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Cancellation service #1 in Nigeria
Vpn Proxy Master is a virtual private network (VPN) service and mobile app that routes your internet traffic through remote servers to protect privacy and bypass geo-restrictions.
The app is available via the Apple App Store, Google Play Store and direct website purchases and offers both free and paid subscription tiers for premium servers.
Common uses include securing public Wi‑Fi connections, accessing region‑restricted content, and hiding IP addresses for improved privacy.
Features and exact server availability depend on the platform and plan you purchase.
If you cancel a subscription purchased through App Store or Google Play, the subscription remains active until the end of the paid billing cycle.
For website cancellations, access typically continues until the end of the paid period unless otherwise communicated by support.
Cancellation stops future automatic renewals but does not automatically reverse past charges.
Be careful to cancel the correct subscription if you have multiple concurrent subscriptions from different platforms (website vs store).
Your account profile or settings may remain on Vpn Proxy Master systems after cancellation depending on their retention policies.
To fully remove traces, request account deletion from support or uninstall the app and clear local data.
First‑time purchases made via the official website are covered by a 30‑day money‑back guarantee if requested within 30 days.
Refunds for website purchases usually take 7 - 14 business days to process after approval.
Key references: Terms of Service and 30‑day Money‑Back Guarantee.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly VPN Subscription | €3.42 | Monthly | Access to premium VPN servers (via in-app purchase in Nigeria App Store) |
| Yearly plan | €21.17 | Annual | Access to premium VPN servers for 12 months |
Prices are taken from the Apple App Store (Nigeria region) and shown in euros as reported by the app store data provider.
Actual charged amounts in NGN may vary due to exchange rates and bank or platform fees; use the App Store or payment confirmation for the exact charged amount.
Under Nigerian consumer protection principles (for example those reflected in the Consumer Protection Council Act), consumers expect clear terms, fair billing and adherence to advertised guarantees.
These principles support rights to accurate product descriptions and reasonable remedies for faulty service.
For purchases made through Apple or Google, refunds and disputes are usually handled under the respective store’s policies rather than the vendor’s site policy.
This can limit direct recourse through the vendor for in‑app purchases made in Nigeria; check the App Store / Google Play refund processes when you buy there.
Vpn Proxy Master’s 30‑day money‑back guarantee for website purchases strengthens consumer options if you bought directly from the company and request a refund within the window.
Keep receipts and order IDs to exercise this right promptly.
Some users praise Vpn Proxy Master for simplicity and reliability, calling it “Best app in my opinion” and “Brilliant!!! So simple to use and works every time.”
These reviews highlight ease of use and satisfactory basic VPN functionality for some customers.
Reported problems include unexpected charges (trial vs annual billing), delayed or unresponsive support, installer issues, and billing after claimed cancellation.
Multiple reviews mention confusion from having overlapping subscriptions (website vs store) and frustration with initial refund refusals.
Overall, experiences are mixed: many users are satisfied with core VPN service, while a significant minority report billing, support responsiveness and technical issues.
Documenting receipts and checking which platform you purchased from helps prevent many common disputes.
A common mistake is not cancelling before the trial ends, which can lead to immediate charges for full plans.
Example: users who expected a 3‑day trial reported being charged for an annual plan when the trial conditions were unclear.
Some users maintain separate subscriptions on the website and via the app store simultaneously and cancel only one, resulting in continued billing.
Example: cancelling on Play Store but leaving a website subscription active caused a second charge for another period.
Failing to keep the purchase receipt or contacting only the app instead of the store (or vice versa) delays resolution.
Always save confirmation emails and use the correct refund channel for the purchase platform.
| Platform | How to cancel | Refund policy | Access after cancel | Notes |
|---|---|---|---|---|
| App Store (Apple) | Cancel via Settings → Apple ID → Subscriptions → VPN Proxy Master | No vendor 30‑day guarantee; refunds via Apple’s policies | Remains active until billing period ends | Contact Apple for refunds; vendor can’t directly force Apple refunds |
| Google Play (Android) | Cancel via Play Store → Profile → Payments & Subscriptions → Subscriptions | No vendor 30‑day guarantee; refunds possible per Play policies or vendor discretion when service unavailable | Remains active until billing period ends | Check Play Store order history and refund process |
| Website / Direct | Contact 24/7 Customer Support with receipt and request cancellation | 30‑day money‑back guarantee for first‑time purchases; renewals handled at vendor discretion | Typically remains active until paid period ends | Request cancellation at least one day before renewal to avoid charges |
Cancel through the same channel used for purchase to avoid billing conflicts and speed up refund requests.
For website purchases use the vendor support; for store purchases use the respective app store refund process.
If you need a refund and it was a store purchase, open a refund request with Apple or Google as appropriate immediately after cancelling.
INNOVATIVE CONNECTING PTE. Limited
18 ROBINSON ROAD #02-03 18 ROBINSON SINGAPORE (048547)
There is no Nigeria‑based postal address listed for VPN Proxy Master; international correspondence should use the Singapore address above.
For faster responses about subscriptions and refunds, use the online support links provided above.
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Written by Halima Sani
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.