Cancel Vpn Proxy Master: Easy Method

What is Vpn Proxy Master

Overview

VPN Proxy Master is a virtual private network service that routes your internet traffic through remote servers to improve privacy and access region-restricted content.

It is offered as apps for iOS, Android and desktop, plus direct subscriptions via the provider's website.

Key features

Common features include encrypted connections, multiple server locations, and premium tiers with higher speeds or priority servers.

Pricing and purchase flows differ by platform (App Store, Google Play, or direct website purchase).

How to cancel Vpn Proxy Master

Cancel on App Store (iPhone/iPad/macOS)

• Open iPhone or iPad Settings.
• Tap your Apple ID at the top, then choose Subscriptions.
• Find "VPN Proxy Master" and tap Cancel Subscription.
• Subscription remains active until the end of the current billing cycle.

Cancel on Google Play (Android)

• Open Google Play Store app and tap your profile icon.
• Go to Payments & subscriptions → Subscriptions.
• Select "VPN Proxy Master" and tap Cancel Subscription.
• Premium access continues until the current paid period expires.

Cancel via Website / Customer Support

• Contact VPN Proxy Master 24/7 Customer Support and provide your purchase receipt.
• Request cancellation at least one day before the next renewal date to avoid another charge.
• Keep support ticket or confirmation as proof of the cancellation request.

What happens when you cancel

Access and billing

If you cancel via the App Store or Google Play your subscription stays active until the end of the current billing cycle.

For website cancellations, a successful refund (if granted) usually ends premium access immediately.

Account and data

Cancelling a paid subscription does not typically delete your account or app data; you may still need to remove the app or request account deletion separately.

Retain receipts and cancellation confirmations in case you need proof for refunds or disputes.

Will I get a refund?

Refunds for website purchases

First-time purchases made via the official website are covered by a 30-day money-back guarantee if requested within 30 days of initial purchase.

Refunds processed by the company typically take 7 - 14 business days; premium access ends immediately upon refund.

App Store and Google Play refunds

• Apple App Store: refunds are handled by Apple only. You must request a refund via Apple's Report a Problem page; approval is at Apple's discretion.
• Google Play: there is no standard refund from the developer; Google’s refund policies apply and the company may offer pro‑rata refunds only in limited cases if the service was unusable.

Auto‑renewals and exceptions

Money-back guarantees do not apply to auto-renewals after the initial 30 days unless required by law.

The company may consider refunds beyond 30 days only in exceptional cases (service unavailability, unresolved technical problems) and at its discretion.

Vpn Proxy Master plans and pricing

Price table

Pricing notes

Prices listed are USD tiers from the NZ App Store; in-app purchases will be converted to NZD by Apple or Google and may include GST.

Actual NZD price shown in-app can vary with exchange rates and platform fees.

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Under the New Zealand Consumer Guarantees Act services must be of acceptable quality and fit for purpose.

If the VPN service is defective, not as described or unusable you may be entitled to remedies including repair, replacement or refund.

Platform transactions and practical steps

• In-app purchases via Apple or Google are governed by those platforms; you may need to pursue refunds through Apple or Google directly for App Store/Play purchases.
• If the provider refuses a refund despite a legitimate CGA breach, consider raising the issue with New Zealand consumer protection authorities.

Customer experiences

Positive feedback

Some users praise the app for simple functionality and good streaming performance in certain regions.

Reviews include comments like "Best app in my opinion" from users who had smooth experiences.

Negative feedback

Common complaints include misleading free‑trial claims, immediate charges, and difficulty obtaining refunds after auto‑renewals.

Other issues reported are technical problems, support failures, and persistent billing even after cancellation via platform stores.

Documentation checklist

What to gather before contacting support

• Purchase receipt or order confirmation (email or screenshot).
• Subscription ID or transaction ID from Apple/Google or your account.
• Dates of purchase and renewal, and screenshots of billing or app subscription screens.

How to present your case

• Provide a clear timeline of events: purchase date, cancellation date, charge date, and any support interactions.
• Attach screenshots, receipts and any cancellation confirmation to speed up resolution.

Common mistakes

Subscription management mistakes

Many users assume cancelling the app deletes the subscription. Deleting the app does not stop App Store or Google Play subscriptions.

Always cancel in the platform's subscription settings, not by removing the app itself.

Refund misunderstandings

Users often expect immediate refunds after cancelling; for App Store/Google Play purchases refunds are controlled by those platforms, not the developer.

Another common issue is overlapping subscriptions: purchasing on multiple platforms can create multiple active subscriptions and unexpected charges.

Comparative recap

Quick comparison table

Takeaway

For quickest control of future charges, cancel at the platform where you purchased (Apple or Google).

For refunds, website purchases have the clearest 30‑day policy; platform purchases require Apple/Google review.

After cancelling

Confirming cancellation

• Save cancellation confirmations or screenshots from the App Store, Google Play or support chat/email.
• Check the next billing date to ensure no further charges are taken.

Where to get more help

• Apple: Report a Problem - request App Store refunds.
• Google Play refunds & subscriptions.
• VPN Proxy Master support - contact developer support for website purchases and queries.
• New Zealand consumer rights - guidance on CGA and remedies.

Address

Company address

SECUREGUARD GROUP PTE. LTD., 36 ROBINSON ROAD #21-01 CITY HOUSE, SINGAPORE 068877

Notes about New Zealand availability

There is no New Zealand postal address available for VPN Proxy Master; the company is based in Singapore as shown above.

For platform purchases (App Store/Google Play) use the respective platform support channels for billing disputes.