Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Vrchat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Vrchat: Easy Method
What is Vrchat
Overview
VRChat is a social virtual-reality platform where users can create avatars, visit community worlds, and interact in real time.
Platforms
It is available across multiple platforms including PC (Steam), mobile (App Store, Google Play), and VR headsets (Oculus/Meta Quest).
How to cancel Vrchat
Cancel on App Store (iOS)
- Open the Settings app on your iPhone or iPad and tap your name at the top.
- Tap "Subscriptions", find VRChat or VRChat+ and choose "Cancel Subscription".
- Apple processes cancellations and handles any refund requests under its policies.
Cancel on Google Play
- Open the Google Play Store app and tap your profile icon, then "Payments & subscriptions".
- Tap "Subscriptions", select VRChat or VRChat+ and tap "Cancel subscription".
- Google manages refund processes according to its policies.
Cancel on Steam / Oculus / Web
- Steam: Open Steam, go to your account details, then "Manage Subscriptions" and cancel the VRChat+ subscription there.
- Oculus (Meta Quest): Open the Oculus Store on the headset or app, find your subscriptions and cancel VRChat+ from the purchase platform.
- VRChat notes that you must cancel on the platform where the purchase occurred to stop recurring billing.
What happens when you cancel
Access and features
After cancellation you typically retain any paid features until the current billing period ends.
Once the subscription period expires, subscription features (e.g., expanded avatar slots) will no longer be available.
Renewal and billing
Cancellation stops future recurring charges but does not usually prorate or refund the remaining period unless the platform or law requires it.
To avoid further billing, confirm cancellation in the purchase platform account settings.
Data and account
Cancellation does not usually delete your VRChat account or content. Your avatar and account data generally remain under VRChat's standard account policies.
If you want data removed, follow VRChat's account deletion or data request procedures separately.
Will I get a refund?
VRChat policy
VRChat states VRChat+ subscriptions are non-refundable once purchased; users must cancel before renewal to avoid further charges.
Payments for Credits and one-time Seller Content are final and non-refundable, except as required by applicable law.
Platform refunds and exceptions
- Apple and Google handle refunds under their own policies; contact them if you believe a refund is warranted.
- Steam and Oculus have their own refund rules; request refunds through the platform where you bought the item.
- Statutory rights (for example under local consumer law) may create exceptions to a “no-refund” statement.
Vrchat plans and pricing
Available plans
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| VRC+ (Monthly) | NZ$19.99 | Monthly | Enhanced features like expanded avatar slots, custom icons, and more. |
| VRChat Credits - 600 | NZ$9.99 | One-time | In-app currency for VRChat content. |
| VRChat Credits - 1200 | NZ$19.99 | One-time | In-app currency. |
| VRChat Credits - 2400 | NZ$39.99 | One-time | In-app currency. |
| VRChat Credits - 3000 | NZ$49.99 | One-time | In-app currency. |
| VRChat Credits - 3600 | NZ$49.99 | One-time | In-app currency. |
| VRChat Credits - 4800 | NZ$69.99 | One-time | In-app currency. |
| VRChat Credits - 6000 | NZ$99.99 | One-time | In-app currency. |
| VRChat Credits - 9000 | NZ$129.99 | One-time | In-app currency. |
| VRChat Credits - 12000 | NZ$199.99 | One-time | In-app currency. |
Notes on annual pricing
Annual VRC+ pricing in NZD was not available in NZ App Store listings at the time of writing.
Global annual pricing is US$99.99/year on Steam/Quest and may differ in NZD after exchange rates and regional adjustments.
Your consumer rights in New Zealand
Key legal protections
In New Zealand the Consumer Guarantees Act (CGA) provides protections that can override "no-refund" policies for goods or services that are faulty or not as described.
The CGA may apply to digital goods or services that fail to meet acceptable quality or match their description.
Remedies and how to use them
- If a digital product is faulty you may be entitled to remedies such as a repair, replacement, or refund under the CGA.
- Start by contacting the seller (or the platform) with evidence, and request a remedy referencing the CGA.
- If the seller refuses, you can contact Consumer NZ or the Commerce Commission for guidance and dispute resolution options.
Customer experiences
Positive feedback
Mobile users praise the strong social experience, easy friend-making, and wide access to community worlds and games.
PC users report stunning worlds and rich social interactions, with some players logging very long play times.
Negative feedback
- Mobile complaints: crashes, freezes, audio dropouts, controls issues, and unoptimised performance.
- PC complaints: inconsistent moderation, reports of unfair bans, performance issues, and complex avatar creation.
- Some users criticised paid verification requirements for age-restricted features as unfair or "scummy" in third-party reviews.
Documentation checklist
Required purchase information
- Receipt or order confirmation showing purchase date, platform and amount.
- Transaction ID or order number from Apple, Google, Steam, or Oculus.
Support evidence
- Screenshots of subscription status or error messages in the app or platform store.
- Copies of any support tickets, emails, or responses from VRChat or the platform.
- A brief description of the issue and the remedy you seek (refund, cancellation confirmation, or account deletion).
Common mistakes
Cancelling on the wrong platform
A common error is cancelling in the VRChat app or website when the subscription was purchased through Apple, Google, Steam, or Oculus.
If you cancel in the wrong place recurring billing may continue because the purchase is managed by the original platform.
Timing and evidence errors
Waiting until after a renewal has processed without timely cancellation often means you will not automatically receive a refund.
Failing to keep receipts, transaction IDs, or support correspondence makes it harder to prove your case to the platform or under the CGA.
Comparative recap
Platform comparison
| Platform | How to cancel | Refund policy | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple account Subscriptions in Settings. | Apple handles refunds under its policies; VRChat subscription cancellations must be done through Apple. | Contact Apple for refund requests; Apple controls billing. |
| Google Play | Cancel via Google Play > Payments & subscriptions > Subscriptions. | Google manages refunds per its policy; VRChat cannot cancel Google-billed subs directly. | Use Google Play support for refund disputes. |
| Steam / Oculus (Meta) / Web | Cancel via Steam "Manage Subscriptions" or the Oculus Store where purchased. | Refunds handled by Steam/Oculus according to their rules; VRChat advises cancelling on purchase platform. | Platform refund eligibility varies by time and usage rules. |
| VRChat+ (policy) | Must cancel on the platform where purchased to stop recurring billing. | VRChat states VRChat+ is non-refundable once purchased, except as required by law. | Statutory consumer rights in NZ may override no-refund statements. |
| Credits & one-time purchases | No platform cancellation - one-time purchase. | Payments are final and non-refundable, except where required by applicable law. | Keep receipts; raise issues promptly if content is faulty or misrepresented. |
Quick takeaway
Always cancel through the original purchase platform and keep proof of your cancellation and purchase.
If you believe a product is faulty, raise the issue promptly and reference New Zealand consumer law if applicable.
After cancelling
Follow-up steps
- Confirm the cancellation email or subscription status in your platform account.
- Retain receipts and any confirmation numbers until you confirm no further charges occur.
Helpful links
- VRChat Help Center
- Apple: cancel subscriptions
- Google Play: cancel subscriptions
- Steam: subscriptions and refunds
- Oculus (Meta) support
- New Zealand Consumer Protection (Government)
- Consumer NZ (independent)
Address
VRChat corporate address
VRChat Inc., 548 Market St, #93053, San Francisco, CA 94104‑5401
Notes on local addresses
There appears to be no separate physical postal address for New Zealand cancellation; use the purchase platform or VRChat support for account matters.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.