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Cancellation service #1 in New Zealand
Organic Dance Fit is a mobile fitness app operated by Organic Apps Inc. It offers dance-based workouts, meal plans, and progress tracking with subscription tiers.
The app is available on iOS (App Store), Google Play, and directly via Organic Apps' web subscription. The operator is a U.S. company; no separate New Zealand office is listed.
When you cancel, access usually continues until the end of the paid billing period.
After the period ends, premium features are removed unless you resubscribe.
Auto‑renewal will stop after cancellation but you must cancel before the next billing date to avoid the upcoming charge.
Deleting the app does not stop future renewals or billing.
Your account data and progress may be retained according to the app's privacy policy.
If you want data removed, request deletion via the Support Center or the app's privacy/contact options.
Organic Apps states refunds may be requested between 14 and 30 days after subscription start if services fail to work as described.
Refunds are not guaranteed and can be denied for user error or non‑use.
Pricing varies by platform, offer and currency. Below are example prices (USD) gathered from public listings.
| Plan | Price (USD) | Period / Notes |
|---|---|---|
| Organic Dance: Weight Loss App (various) | US$15.99 / US$54.99 / US$98.99 / US$36.99 / US$18.49 | One‑time or unspecified; access to core content |
| Organic Dance Weekly Premium | US$39.99 | Weekly |
| Monthly Dance & Diet Pro Plan | US$49.99 | Monthly |
| Yearly Dance & Diet Pro Plan | US$99.99 | Annual |
| Lifetime Premium OrganicDance | US$199.99 | Lifetime access |
New Zealand does not have an EU‑style automatic 14‑day cooling‑off period for digital subscriptions.
However, general protections under the Consumer Guarantees Act and Fair Trading Act apply to goods and services.
Contact the Commerce Commission or consumer protection authorities for guidance and escalation.
Keep records of purchases, cancellation attempts and correspondence to support any complaint.
Many users praise the app for user‑friendly workouts, clear guidance, meal plans and responsive support.
Reviews note useful progress tracking and suitability for busy schedules.
Some customers report billing issues such as continued charges after cancellation or only partial credits.
There are also reports of app instability and difficulty locating subscriptions in the App Store when purchased via web.
Overall feedback is mixed; support can be effective for some users but billing and cancellation problems are reported often enough to warrant caution.
Many users assume deleting the app cancels the subscription; it does not. Subscriptions continue until explicitly cancelled at the purchase platform.
If you subscribed via Apple or Google Play, you must cancel in that store; web cancellation requests may not stop store billing.
Waiting until after the renewal date often results in being charged for the next period. Cancel before the next billing date to avoid unwanted charges.
| Method | How to cancel | Typical refund likelihood | Common issues |
|---|---|---|---|
| App Store (iOS) | Manage via Apple ID Subscriptions or app profile → Manage subscription | Refunds handled by Apple; variable | Subscription may not appear if purchased via web |
| Google Play | Subscriptions in Google Play Store → Subscriptions → Cancel | Refunds via Google Play possible; case‑by‑case | Less documentation in app policy; follow Play Store process |
| Web / Direct (Organic Apps) | Contact Support Center or email [email protected] to cancel | Refunds possible within 14 - 30 days if service fails; not guaranteed | Reported delays, billing disputes, and slow responses |
Organic Apps Inc (registered office): 340 S Lemon Ave #1402, Walnut, CA 91789, United States.
For cancellations or refund requests contact the Support Center or email: [email protected].
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Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.