Cancel Fastic: Easy Method

What is Fastic

Overview

Fastic is a mobile app and web service that supports intermittent fasting, tracking, and related health habits.

It offers a paid "Fastic Plus" subscription with additional features such as meal scanning, educational content, and reminders.

Main features

Core features include fasting timers, water and step tracking, calorie and macro tracking, recipes, and motivational challenges.

Some features (for example AI-powered meal scanning) are part of the paid tier and may be highlighted in promotional material.

How to cancel Fastic

Web (Fastic site and website purchases)

• Go to the Fastic website or open the app and sign in to your account.
• Cancel via the account/subscription settings or email [email protected] with your user details.
• Cancellation via the website/app takes effect at the end of the current term; see the terms for notice and pro‑rata rules.
• More info: Fastic Terms.

Apple App Store (iOS)

• Open your device Settings or the App Store app and go to your Apple ID > Subscriptions.
• Find Fastic and cancel at least 24 hours before the next renewal.
• Alternatively, use in‑app profile settings that link to your Apple subscription controls.
• App Store info: Fastic on the App Store.

Google Play Store (Android)

• Open the Google Play Store app and tap Menu > Subscriptions.
• Select Fastic and choose Cancel; do this at least 24 hours before the next billing date.
• Follow any on‑screen steps to confirm cancellation.
• Guidance: Cancel via Google Play.

PayPal purchases

• If you purchased on the Fastic website using PayPal, cancel via your PayPal account.
• In PayPal go to Settings > Payments > Manage automatic payments and cancel the Fastic agreement.
• Contact Fastic support if you need assistance after cancelling via PayPal.

What happens when you cancel

Access and features

When you cancel, you typically keep access to Fastic Plus features until the end of the current billing period.

After the subscription period ends, paid features are removed and your account reverts to the free tier.

Billing and renewal

Auto‑renewal stops after cancellation; no further charges are made once the current term expires.

For website subscriptions, Fastic’s terms include pro‑rata refunds if terminated with appropriate notice in some cases.

Will I get a refund?

14‑day "Feel Good Guarantee"

Fastic offers a voluntary 14‑day "Feel Good Guarantee" for full refunds if you request within 14 days of signing up.

This is a company policy that sits alongside platform rules; it covers website purchases when applicable.

Details: Fastic Feel Good Guarantee.

Platform‑specific refund rules

• App Store (Apple): refunds must be requested through Apple Support and follow Apple’s refund process.
• Google Play: refunds are handled by Google Play support and follow Google’s rules.
• Website purchases: email [email protected] with your user ID, email, and receipt to request a refund.
• Per Fastic terms, prepaid amounts may be refunded pro‑rata if the subscription is terminated by Fastic or the user with required notice.

Fastic plans and pricing

Plan overview

Fastic sells recurring subscription plans that unlock Fastic Plus features across platforms.

Exact prices depend on the purchase platform and local currency and may vary over time.

Table of common plans

Note: App Store listings may show USD for New Zealand users. Review‑based NZD prices found online are estimates and not official.

Your consumer rights in New Zealand

Right to withdraw

In New Zealand, consumers generally have rights relating to digital subscriptions including consideration of a withdrawal period for online purchases.

Where services have started with informed consent, the right to cancel without charge may be affected.

How Fastic complies

Fastic voluntarily offers a 14‑day refund policy for new subscriptions and provides clear cancellation paths.

Remember that App Store and Google Play purchases are governed by Apple/Google terms and their refund procedures.

Customer experiences

Positive feedback

• Users report the app is user‑friendly, combining fasting, water, steps and nutrition tracking in one place.
• AI‑powered meal scanning and educational content are praised for convenience and value.
• Motivational reminders, challenges and recipes help users stay on track.

Negative feedback

• Some users say subscription pricing felt higher than expected or was unclear after influencer promotions.
• There are reports of difficulty cancelling and isolated poor customer‑service experiences.
• Technical issues have been reported such as data entry errors and limited micronutrient tracking.

Documentation checklist

Before cancelling

• Know where you purchased the subscription (App Store, Google Play, PayPal, or Fastic website).
• Locate the account email, user ID, and the receipt or proof of purchase.
• Check the next billing date so you cancel at least 24 hours before renewal if required.

If requesting a refund

• Include your user ID, account email, and the payment receipt when emailing [email protected].
• For App Store or Google Play purchases, follow the platform refund request process and keep confirmation screenshots.
• Keep copies of any support correspondence and transaction IDs for reference.

Common mistakes

Cancelling in the wrong place

A common error is attempting to cancel through Fastic when the subscription was purchased via Apple or Google.

If you bought through the App Store or Google Play you must cancel via that platform’s subscription settings.

Timing and auto‑renewals

Waiting until after the renewal date can result in another charge; many platforms require cancellation at least 24 hours before renewal.

Always check the next billing date and cancel early enough to avoid unintended renewals.

Comparative recap

Quick comparison

After cancelling

What to check

Verify the cancellation in your account or the platform subscription settings and keep confirmation screenshots.

Confirm the date when paid access will end and whether any pro‑rata refund applies.

Help and support

• Contact Fastic: [email protected].
• Fastic terms and feel‑good guarantee: Terms and Feel Good Guarantee.
• App Store purchases: use Apple support for the App Store listing.
• Google Play guidance: Google Play cancellation help.

Address

Postal address

Fastic GmbH, Pappelallee 78/79, 10437 Berlin, Germany.

This is the registered postal address; use it if you need to send a formal withdrawal notice by post.

Email and contact

Primary contact for cancellations and refunds: [email protected].

For platform purchases, use Apple or Google support channels as refunds are subject to their policies.