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Cancel FJOR NUTRITION
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I hereby notify you of my decision to terminate the contract relating to the Fjor Nutrition service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Fjor Nutrition: Easy Method
What is Fjor Nutrition
Overview
Fjor Nutrition (often seen as Fjor Health, Formula or MyKeto) is a company that offers diet-related apps and subscription products, including keto-focused programs and formulas. Services are sold through mobile app stores and directly via their websites.
Products and channels
Products are commonly delivered via iOS App Store, Google Play Store, or web checkout pages (Formula/MyKeto). Billing and support paths vary by channel, which affects how cancellations and refunds are handled.
How to cancel Fjor Nutrition
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name at the top, then Subscriptions.
- Locate the Keto Diet App or Formula App and tap "Cancel Subscription", then confirm.
- Access remains until the end of the billing period.
Cancel via Google Play (Android)
- Open the Google Play Store and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions.
- Find the Keto Diet App or Formula App, tap "Cancel subscription" and confirm.
- You can also manage subscriptions at play.google.com/store/account.
Cancel via Web (Formula or MyKeto)
- Email support@formula.care or support@myketo.care requesting cancellation.
- Include transaction details (amount, date, transaction ID, and card ending) to speed processing.
- Expect possible follow-up questions; escalate to your bank if no response.
What happens when you cancel
Access and renewal
When you cancel through the app stores, service access typically continues until the end of the current billing period. No further renewals should occur after cancellation is confirmed.
Data and account status
Account data and any app-based settings may remain tied to your app-store account or web account. If you used a web checkout, your account on their site may still exist until you request deletion.
Billing follow-ups
Some users report billing continuing after cancellation; keep receipts and subscription confirmations to contest any unexpected charges.
Will I get a refund?
Refunds for App Store (iOS)
Apple handles refunds for App Store purchases. Request a refund at reportaproblem.apple.com.
Success rates are higher within 48 hours, moderate within 14 days, and lower after that window.
Refunds for Google Play (Android)
Google Play manages refunds for Android purchases made through its store. Requests are made via your Google Play account and usually receive a response within about 48 hours.
Refunds for Web purchases and exceptions
Web purchases made directly on Fjor sites are generally described as final and non-refundable per their stated terms. Refunds may be granted at the company's discretion or as required by law.
There are documented cases where full refunds were issued after escalating complaints (for example via BBB or bank disputes), especially when charges were alleged to be unauthorized.
Fjor Nutrition plans and pricing
Pricing overview
No confirmed New Zealand Dollar (NZD) pricing was available for 2024/2025 from Fjor Nutrition or fjor.health listings.
How to interpret prices
App Store listings commonly show USD prices. User reports also reference USD amounts, so local currency and amounts may vary by payment method and region.
| Plan | Price | Notes |
|---|---|---|
| Fjor Nutrition subscription (app or web) | Varies | No confirmed NZD pricing available; App Store often shows USD. |
Your consumer rights in New Zealand
Key statutory protections
New Zealand consumers are protected by the Consumer Guarantees Act 1993 and fair trading laws. These laws provide rights related to acceptable quality, accurate representation, and remedies for misleading conduct.
Applying rights to digital subscriptions
Even if a company states "purchases are final," NZ law can provide remedies where goods or services are faulty, misrepresented, or where unfair business practices apply.
Practical steps for NZ consumers
- Keep receipts and subscription confirmations as evidence.
- Raise the issue with the seller first, then escalate to your bank or local consumer agencies if unresolved.
Customer experiences
Common negative reports
Many users report unexpected or repeated charges after cancellation attempts, including amounts like US$29.99 or US$59.99. Problems have been reported across Trustpilot and BBB platforms.
Cancellation difficulties and upselling complaints
Customers frequently describe difficulty canceling even when they used in-app cancellation flows. Other complaints include deceptive upselling (countdown timers, multiple subscription offers) and confusion about which charge relates to which product.
Positive or remedial outcomes
There are documented cases where Fjor issued full refunds after disputes or formal complaints, often following escalation through support channels or third parties such as the BBB or banks.
Documentation checklist
What to gather before contacting support
- Order or transaction date and amount.
- Transaction ID or receipt number from the app store or merchant.
- Last 4 digits of the card used or PayPal account email.
- Screenshot(s) of receipts, subscription pages, and any cancellation confirmations.
What to include in escalation
- Copies of correspondence with Fjor support (emails, ticket numbers).
- Bank or PayPal statements showing the charge.
- A clear timeline of your cancellation attempts and responses.
Common mistakes
Assuming in-app cancellation always works
Users sometimes cancel within an app but do not verify subscription status in their App Store or Play account. This can allow renewals to continue.
Not saving receipts or confirmations
Without receipts or transaction IDs, proving charges or requesting refunds becomes harder. Always save confirmation emails and store receipts.
Delaying escalation
Waiting too long to dispute a charge can reduce refund likelihood, especially for App Store refunds which have better outcomes when requested within 48 hours.
Comparative recap
Quick comparison headings
The table below summarizes cancellation steps, refund likelihood, and important notes for each channel.
Use this to choose a path
| Platform | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| App Store (iOS) | Settings → [Your Name] → Subscriptions → select app → Cancel Subscription | Moderate to high if requested quickly (best within 48 hours) | Apple handles refunds via reportaproblem.apple.com. |
| Google Play (Android) | Google Play → Profile → Payments & subscriptions → Subscriptions → cancel | Moderate if requested promptly (Google usually responds ~48 hrs) | Also manageable at play.google.com/store/account. |
| Web (Formula / MyKeto) | Email support@formula.care or support@myketo.care with transaction details | Low to moderate; refunds are generally at company discretion but possible after escalation | Official terms often state purchases are final; escalate to bank or consumer bodies if needed. |
After cancelling
Verify and monitor
- Check your App Store/Play subscription page to confirm the status is "Cancelled" or "Expires on [date]".
- Watch your bank or payment account for any further charges for at least one billing cycle.
Next steps if charged after cancelling
- Contact support at support@formula.care or support@myketo.care with evidence and request a refund.
- If unresolved, contact your bank or payment provider to dispute the charge or seek a chargeback.
Useful links
- Apple Report a Problem
- Google Play refunds
- support@formula.care
- support@myketo.care
- New Zealand Consumer Protection
- BBB complaints (Fjor Nutrition)
Address
Corporate mailing address
Fjor Nutrition Inc., 1111B S Governors Ave STE 21968, Dover, DE 19904, United States.
New Zealand presence
No New Zealand postal address or local office was located in the available records. Use the email contacts above for support and disputes.