Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Goglia Nutrition service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Goglia Nutrition: Easy Method
What is Goglia Nutrition
Overview
Goglia Nutrition (also branded G‑Plans) is a nutrition and meal‑planning service that offers subscription access to diet plans, tracking tools and nutritionist add‑ons.
The company operates primarily online and via mobile apps, and subscriptions are billed through the website or app stores depending on how you signed up.
Services provided
Services include monthly subscription plans, managed plans via in‑app purchases, and paid nutritionist calls or coaching add‑ons.
Refund and cancellation policies vary by plan and purchase channel; see the relevant sections below for details.
How to cancel Goglia Nutrition
Cancel via the website (self‑service)
- Go to Settings → Your Membership → Cancel Account on the G‑Plans (Goglia Nutrition) website.
- If you need a refund for eligible plans, email support@g‑plans.com after cancelling to request it.
- Reference the help article: DonotPay: Cancel Goglia Nutrition.
Cancel via mobile app stores
- iOS (Apple App Store): Open Settings → iTunes & App Store → Apple ID → Subscriptions → locate Goglia Nutrition → Cancel Subscription.
- Android (Google Play): Open Google Play → Menu → Subscriptions → find Goglia Nutrition → Tap Cancel Subscription.
- If you subscribed through an app store, refunds and subscription management are generally handled by the store provider.
Cancel by email
- Email support@g‑plans.com to request cancellation or a refund request when eligible.
- Include your account email, subscription details, and screenshots of charges when possible for faster handling.
What happens when you cancel
Access and renewal
When you cancel, future recurring billing should stop and your subscription will not renew at the next billing date.
Your remaining paid access may continue until the end of the current billing period depending on the channel and terms.
Data and account
Cancelling typically does not automatically delete your account or personal data; check the website's account settings for deletion options.
If you want your data removed, request account deletion explicitly in your cancellation email to support@g‑plans.com.
Will I get a refund?
General refund policy
Refund eligibility depends on the plan and purchase channel. The Pro Plan includes a 30‑day money‑back guarantee when purchased on the company site.
Discounted multi‑month and annual plans generally do not carry the 30‑day refund guarantee.
Plan exceptions and appointments
- Pro Plan: 30‑day money‑back guarantee. Cancel within the first 30 days and request a full US$39.99 refund by emailing support@g‑plans.com. See refunds & returns.
- Power Plan (3‑month discounted) and Annual Plan (12‑month discounted): No 30‑day money‑back guarantee.
- Nutritionist calls paid but never booked: refundable up to 30 days from purchase. Missed (booked) appointments are non‑refundable.
Goglia Nutrition plans and pricing
Known NZ pricing
The following NZ$ prices were listed in the Apple App Store listing for 2024/2025.
No additional NZD annual or other plan prices were publicly listed in the available sources.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | NZ$67.99 | Monthly | Full access via in‑app purchase |
| Managed Plan | NZ$99.99 | Unknown | Managed Plan via in‑app purchase |
Your consumer rights in New Zealand
Rights under New Zealand law
New Zealand consumers are protected by the Consumer Guarantees Act (CGA), which requires services to be provided with reasonable care and skill.
If services are not provided as promised or cancellation is unreasonably difficult, statutory remedies may apply regardless of company policy.
How to escalate
- If you cannot resolve the issue with Goglia Nutrition, you can complain to the Commerce Commission or seek advice from Consumer Protection NZ.
- For monetary disputes, consider the Disputes Tribunal (Small Claims) through MBIE's Disputes Tribunal service.
Customer experiences
Reported issues
Many customers report difficulty cancelling, recurring unauthorized charges, and problems obtaining refunds.
Sources documenting complaints include consumer complaint sites and forums reporting authorization issues and unresponsive support.
Summary of review sources
- Trustpilot and aggregated complaint sites show a high proportion of one‑star reviews citing billing and cancellation problems; see a summary at 19pine.ai.
- Other reports include specific charge disputes via PayPal and forum threads on ComplaintsBoard and community posts on Reddit.
Documentation checklist
What to collect before cancelling
- Account email, username, and subscription confirmation.
- Receipts or invoices showing dates and amounts charged.
- Screenshots of subscription settings and the cancellation option if visible.
What to keep after cancelling
- Email confirmations of cancellation, refund correspondence, and support ticket IDs.
- Bank or PayPal statements showing disputed charges for escalation if needed.
Common mistakes
Assuming cancellation through one channel cancels all
Users sometimes cancel in the website account but forget to cancel the app‑store subscription, which continues billing.
Always check which payment channel (Apple, Google, or G‑Plans direct) processed the charge before cancelling.
Missing refund windows or documentation
Failing to request refunds within stated windows (for example, 30 days for the Pro Plan) can forfeit eligibility.
Not keeping receipts, timestamps or screenshots makes disputes harder to win with your bank or a tribunal.
Comparative recap
Quick comparison headings
The table below compares cancellation routes, likely refund eligibility, ease and evidence to keep.
Use this to choose the correct route based on how you originally subscribed.
Comparison table
| Method | Steps summary | Refund eligibility | Ease of cancellation | Evidence to keep |
|---|---|---|---|---|
| Website (G‑Plans) | Settings → Your Membership → Cancel Account; email support for refunds. | Pro Plan: 30‑day refund via support@g‑plans.com. Others: generally no. | Moderate; self‑service but mixed user reports on effectiveness. | Cancellation confirmation, support emails, receipts. |
| iOS (Apple App Store) | Apple ID → Subscriptions → Cancel Subscription. | Refunds handled by Apple; contact Apple Support for store‑purchased subscriptions. | Easy to stop future billing if you cancel correctly. | Screenshots of subscription page and Apple receipts. |
| Android (Google Play) | Google Play → Subscriptions → Cancel Subscription. | Refunds handled by Google Play; contact Google if needed. | Easy to stop future billing when cancelled in Play Store. | Google Play receipt, screenshots of subscription status. |
| Email support | Email support@g‑plans.com with account and charge details. | Required for Pro Plan refunds and disputed charges on site purchases. | Variable; depends on response and company handling. | All email threads, ticket numbers, timestamps. |
After cancelling
Monitor and verify
Check your bank or PayPal statements for at least two billing cycles to confirm charges have stopped.
If charges continue, contact your payment provider immediately and provide your cancellation evidence.
Escalation and further help
- Commerce Commission (NZ) general guidance: comcom.govt.nz.
- MBIE Disputes Tribunal information: disputestribunal.govt.nz.
- Consumer information and assistance: consumerprotection.govt.nz.
Address
Business mailing addresses reported
No dedicated New Zealand postal cancellation address was found. The company is based in the United States and the following addresses are reported in public records.
13508 Van Nuys Blvd #4902, Pacoima, CA 91333‑4902 and 415 W G St., San Diego, CA 92101 (reported addresses).
Support contact
Primary support and refund requests should be emailed to support@g‑plans.com.
If you need to escalate from New Zealand, follow the consumer rights steps above and keep all documentary evidence.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.