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Cancel BANDCAMP
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Bandcamp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Bandcamp: Easy Method
What is Bandcamp
Service overview
Bandcamp is an online music and merch marketplace where artists sell digital downloads, physical goods, and subscriptions directly to fans.
It also provides artist-facing services such as Bandcamp Pro and label subscriptions that add promotional and management features.
Who uses it
Artists and labels use Bandcamp to sell music and merchandise and to manage direct-to-fan relationships.
Fans use Bandcamp to buy downloads, physical items, and subscribe to artist catalogs or curated services.
How to cancel Bandcamp
Artist / label subscriptions
- Bandcamp Pro (artist account): Sign in, go to Profile → Edit Profile → Cancel Pro subscription.
- Bandcamp Label subscription: Sign in, open your Profile page and choose Cancel label subscription.
- Note: Pro and label features continue until the end of the paid month; billing stops after the current period.
Fan / app subscriptions
- Fan subscription to an artist: Cancel anytime from Settings on the Bandcamp website or from the Bandcamp app.
- iOS (App Store) purchases: If you bought via Apple, cancel on iPhone/iPad Settings → your name → Subscriptions or via the App Store on Mac.
- Android (Google Play) purchases: If you bought via Google Play, cancel in the Play Store app → Subscriptions.
- Note: Cancelling stops future renewals; access generally continues until the end of the paid billing period.
What happens when you cancel
Access and features
When you cancel Bandcamp Pro, label, or a fan subscription, access to paid features typically continues until the end of the paid billing period.
Fan collection items you already own remain accessible after cancellation unless seller or Bandcamp removes the content.
Billing and data
Billing stops at the end of the current paid period; Bandcamp does not normally issue partial refunds for unused time.
Your account data, purchase history, and downloads usually remain available under Bandcamp's normal account settings and policies.
Will I get a refund?
Subscription refunds
- Subscriptions (Pro, label, fan): No partial or pro‑rated refunds in general; billing stops after the current period.
- App Store (Apple): Cancelling via Apple stops future renewals; Apple does not usually provide pro‑rated refunds.
- Google Play: Automatic refunds are normally available within the first two hours; later refunds are handled case-by-case by Google or the developer.
Purchases and merch refunds
- Digital purchases: Refunds may be possible if the item was not downloaded and you have a valid reason; Bandcamp accepts enquiries within up to 180 days with transaction details.
- Physical merch: Contact the artist or label using the item’s "Contact" link. EU/UK registered traders may offer a 14‑day return; this does not automatically apply in New Zealand.
- Always include transaction ID, date, and clear reason when requesting a refund.
Bandcamp plans and pricing
Overview of common prices
Bandcamp pricing is set by artists and shows local currency conversions for buyers in New Zealand.
Default suggested prices (USD) are commonly used as guidance and converted to NZD at checkout rates.
Pricing table
| Plan | Price (source currency) | Period | Features |
|---|---|---|---|
| Bandcamp Club (curated album subscription) | USD $13.00 (approx. converts to NZD at checkout) | Monthly | Curator-selected digital album each month |
| Typical album purchase | NZ$9 - 10 (common full-length album price set by artists) | One-off | Artist-set full album price |
| Typical track purchase | NZ$1.50 (default suggested track price, ~USD $1.50) | One-off | Default suggested price per track |
Your consumer rights in New Zealand
Returns for physical goods
New Zealand consumer law does not provide the same automatic 14‑day cancellation right that applies in the EU/UK for distance sales.
For physical merch, rely on the seller’s stated returns and refunds policy and the general consumer protections under NZ law for faulty or misrepresented goods.
Digital purchases and refunds
- Bandcamp may consider refunds for digital purchases if the product was not downloaded and you provide a valid reason and transaction ID.
- Bandcamp’s guidance mentions enquiries for digital refunds within up to 180 days of purchase in some cases.
- Keep purchase receipts and transaction IDs to support any request under NZ consumer protections.
Customer experiences
Positive reports
- Many users report smooth, reliable digital downloads and long-term positive experiences.
- Some buyers note fast delivery of physical merch in individual cases.
- Long-time users with many purchases often report no recurring issues.
Common complaints
- Frequent reports of delayed, missing, or non-delivered physical merchandise and inconsistent seller support.
- Instances of incomplete downloads or items becoming unavailable after purchase.
- Frustration when Bandcamp or sellers are slow to respond or when redress is limited.
Documentation checklist
For cancellations
- Account email and username used on Bandcamp.
- Subscription type (Pro, label, fan) and the date you last paid.
- Screenshots of subscription settings and the cancellation option where applicable.
For refunds and disputes
- Order or transaction ID for the purchase in question.
- Date of purchase, item description, and proof of non-delivery or issue (screenshots, tracking info).
- Any communication with the seller or Bandcamp support, including timestamps.
Common mistakes
Typical errors when cancelling
Buying via the App Store or Google Play and attempting to cancel through Bandcamp’s website is a common mistake.
For App Store or Google Play purchases you must cancel through Apple or Google subscription settings, not Bandcamp’s site.
Avoiding refund delays
Failing to save transaction IDs, receipts, or screenshots delays refund requests and dispute resolution.
Assuming EU/UK-style automatic return rights in New Zealand can lead to unmet expectations; always check the seller’s stated policy first.
Comparative recap
At-a-glance
The table below summarises how to cancel, refund likelihood, and access after cancellation for common Bandcamp items.
Key differences
| Item | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| Bandcamp Pro (artist) | Profile → Edit Profile → Cancel Pro subscription | No partial refunds; billing stops after current period | Pro features remain until end of paid month |
| Label subscription | Profile page → Cancel label subscription | No partial refunds; billing stops after current period | Label features remain until end of paid month |
| Fan subscription | Settings on site or app → Cancel | No pro-rated refunds; subscription runs to period end | Collection items you own remain accessible |
| iOS App Store purchases | iPhone/iPad Settings → your name → Subscriptions (or App Store on Mac) | Apple handles refunds; usually no pro‑rating | Access continues until the current billing period ends |
| Google Play purchases | Play Store → Subscriptions → Cancel | Automatic refunds within ~2 hours; later case-by-case | Access typically continues until end of paid period |
| Physical merch | Contact seller via the item's "Contact" link | Seller policy applies; no automatic NZ 14‑day right | Depends on seller response and returns policy |
After cancelling
Support and contact
For account or refund help, use Bandcamp’s support pages and contact options.
Official Bandcamp help: Bandcamp Support.
What to check next
- Confirm cancellation email or setting in your account or app store subscription list.
- Keep receipts, transaction IDs, and screenshots in case you need to request a refund or open a dispute.
- If a purchase was via Apple or Google, also check your Apple or Google Play account subscription settings and support pages:
- Manage Apple subscriptions
- Manage Google Play subscriptions
Address
Mailing address
Bandcamp LLC
1901 Broadway, Oakland, California 94612, United States
Notes on postal contact
No New Zealand-specific postal cancellation address is publicly listed; international users commonly use Bandcamp’s online support form instead of post.
If you need to correspond by post, use the US address above and consider starting with Bandcamp Support online for faster response: Bandcamp Support.