Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Beat Maker Pro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Beat Maker Pro: Easy Method
What is Beat Maker Pro
Overview
Beat Maker Pro is a mobile and web app for making beats, loops and short music productions with guided lessons, sample packs and a premium tier that removes ads and unlocks features.
Platforms
The app is available on iOS (App Store), Android (Google Play) and via a web/MWM account. Subscriptions and controls vary by platform.
How to cancel Beat Maker Pro
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap Your Name → Subscriptions.
- Select Beat Maker Pro from the list.
- Tap Cancel Subscription and confirm. Auto-renew must be turned off at least 24 hours before the period ends.
- More details: iOS cancellation guide.
Cancel on Android (Google Play)
- Open the Google Play Store app on your device.
- Tap Menu → Subscriptions.
- Select Beat Maker Pro and tap Cancel Subscription, then follow prompts.
- See an external guide: Android cancellation guide.
Cancel on Web (direct / MWM account)
- Log in to your account on the Beat Maker Pro (MWM) website.
- Go to Billing or Subscriptions in account settings and follow the prompts to cancel.
- If you cannot cancel online, email support to request cancellation: support-drumpad@mwmapps.com.
- Reference: web cancellation notes.
What happens when you cancel
Access after cancellation
When you cancel a subscription it generally remains active until the end of the already-paid billing period.
You will typically retain premium access for the remainder of that period but will not be charged again after it ends.
Renewal and automatic billing
Auto-renewal is platform-controlled for App Store and Google Play subscriptions and must be turned off in those accounts to stop future charges.
Web/direct subscriptions should be cancelled in your account settings or by contacting support to prevent renewal.
Data and account retention
Cancelling a subscription usually does not delete your account or stored content unless you request account removal.
If you want data deleted, contact support and request account/data removal explicitly.
Will I get a refund?
App Store (iOS) refunds
Apple’s App Store generally does not provide refunds for the unused portion of a subscription term.
Requesting a refund through Apple is possible but not guaranteed; see Apple’s own policies for exceptions.
Google Play (Android) refunds
No explicit Beat Maker Pro refund policy for Google Play was found in the verified data.
Google Play refunds follow Google’s policies; you may request a refund through Google Play but outcomes vary.
Web / direct refunds and disputes
- No formal refund policy was published for web/direct subscriptions in the verified data.
- Independent reports note some users have reported unauthorized charges and recommend contacting support or disputing with your bank.
- Example resource: Chargeback reports.
Beat Maker Pro plans and pricing
Pricing table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Weekly Premium Pass | NZ$14.49 | Weekly | Access all present and upcoming Premium features, remove ads, exclusive sample packs |
| Weekly Promo Premium Pass | NZ$6.99 | Weekly | Same as above - promotion priced weekly |
| Annually Premium Pass | NZ$72.99 | Annual | Access to all premium features, ad removal, exclusive sample packs |
| Monthly Premium Pass | NZ$16.49 | Monthly | Access all premium features, remove ads, exclusive sample packs |
Notes on pricing
Prices were sourced from the NZ App Store listing for Beat Maker Pro via Apple’s In-App Purchases section.
Promotional weekly rates and periodic offers may change; always check the store listing before subscribing.
Your consumer rights in New Zealand
General rules under NZ law
Under New Zealand consumer law, digital content is typically non-returnable once downloaded unless it is faulty.
There is no automatic right to a refund simply because you changed your mind after download.
When you may have remedies
- If the subscription auto-renewed without clear notice or consent, you may have grounds to seek remedies under the Fair Trading Act.
- If the service is faulty or misrepresented, the Consumer Guarantees Act or Fair Trading Act may provide remedies including refunds or cancellation.
- If you believe charges are unauthorised, you can contact your bank or credit provider to dispute the charge.
Where to get more help
For official guidance on consumer rights in New Zealand see government resources and consumer protection websites.
When in doubt, gather documentation and contact Consumer Protection or your bank for next steps.
Customer experiences
Positive feedback
Some users report that the app’s lessons and guided beat-making functionality are useful and educational.
Positive comments tend to focus on the learning elements and sample packs available in premium tiers.
Negative feedback
- Many reviews complain of frequent ads interrupting lessons and actions.
- Numerous users report recurring weekly charges (reported around US$ or local equivalent) even after uninstalling or being unaware of subscriptions.
- Some reviewers report difficulty cancelling or obtaining refunds; third-party analyses have flagged safety and legitimacy concerns.
Sources and context
Summary is based on app store reviews and independent review aggregators that flag both positive and negative patterns.
Example review aggregator: JustUseApp reviews.
Documentation checklist
Essential items to collect
- Subscription receipt or in-app purchase confirmation (App Store/Google Play/email)
- Screenshots showing the active subscription in your device account settings
- Bank or card statements showing the charge(s) you wish to dispute
- Account email address and username used with Beat Maker Pro
Support and dispute information
- Support email for web/MWM cancellations: support-drumpad@mwmapps.com
- If you plan to dispute with your bank, note the dates, amounts and any communication with the developer.
Common mistakes
Assuming uninstall cancels subscription
Uninstalling the app does not cancel an App Store or Google Play subscription.
You must cancel via the platform subscription settings or the web account to stop renewals.
Not checking where you subscribed
Subscriptions purchased through the App Store, Google Play or a web portal are handled separately - cancelling in the wrong place will not stop charges.
Always check receipts or the payment method to identify the platform used.
Missing timing requirements
For iOS, auto-renew must be turned off at least 24 hours before the period ends; missing this window can trigger another billing cycle.
Promotional trial periods and short weekly billing cycles can lead to unexpected charges if not monitored closely.
Comparative recap
Quick platform comparison
| Platform | How to cancel | Typical refund outcome |
|---|---|---|
| iOS (App Store) | Settings → Your Name → Subscriptions → Beat Maker Pro → Cancel | Refunds generally not provided for unused portion; Apple handles refund requests |
| Android (Google Play) | Play Store → Menu → Subscriptions → Beat Maker Pro → Cancel | Refunds follow Google Play policy; outcomes vary |
| Web / MWM account | Account settings → Billing/Subscriptions or email support-drumpad@mwmapps.com to request cancellation | No formal refund policy published; disputed charges may require contacting support or your bank |
Key takeaway
Cancel through the same platform you used to subscribe, collect supporting documentation, and act before renewal windows to avoid further charges.
If refunds are needed, first contact the platform (Apple/Google) or developer, then your bank if charges are unauthorised.
After cancelling
Immediate next steps
Confirm cancellation by checking your subscription list on the platform and save any confirmation screenshots or emails.
Note the date your access will end and verify no further charges appear on your card in the next billing cycle.
Useful links and resources
- Cancellation guide reference: AppCutter cancellation summary
- App Store listing: Beat Maker Pro on the NZ App Store
- Independent chargeback information: JoinChargeback report
- General consumer advice (New Zealand): Consumer Protection (NZ)
Address
Postal address
No postal address for Beat Maker Pro in New Zealand could be located in verified sources.
There is no publicly verified physical address available from the sources used for this guide.
Email and contact
For web/direct cancellations or support queries, contact: support-drumpad@mwmapps.com.
If you cannot resolve an issue via the developer, consider contacting your bank or New Zealand consumer protection for further assistance.
Similar cancellation services
FAQ
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