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Himalaya

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New Zealand

Cancellation service #1 in New Zealand

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Termination letter drafted by a specialized lawyer
Sender
Cancel Himalaya Membership | Postclic
Himalaya
96 Stanley Road
0629 Glenfield New Zealand
info@himalayaindiancuisine.co.nz
Cancellation of Himalaya contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Himalaya service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Himalaya
96 Stanley Road
0629 Glenfield , New Zealand
info@himalayaindiancuisine.co.nz
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancel Himalaya: Easy Method

What is Himalaya

Service summary

Himalaya is presented as a content/subscription service offering premium audio content under a VIP plan. Specific in-app features advertised include VIP access to Himalaya content and an auto‑renewing subscription model.

Availability and platforms

The app appears on mobile app stores (App Store and Google Play) and may offer a web sign‑in path, but no platform‑specific cancellation policy for Himalaya was located for New Zealand.

How to cancel Himalaya

Cancel via Apple App Store (iOS)

  • Open Settings on your iPhone/iPad, tap your name, then Subscriptions and find "Himalaya" or the subscription named "Himalaya VIP".
  • Tap Cancel Subscription and follow prompts. You can also manage subscriptions at Apple support.

Cancel via Google Play (Android)

  • Open the Google Play Store, tap your profile, go to Payments & subscriptions → Subscriptions, select "Himalaya" and choose Cancel subscription.
  • Follow the on‑screen steps. See Google Play instructions at Google Play support.

Cancel via web or direct account

  • If you subscribed on the Himalaya website, sign in to your account, go to Billing/Subscriptions, and cancel the active plan.
  • If no clear web option exists, contact support (see "After cancelling" for suggested contacts) or use the local postal address for formal notices.

What happens when you cancel

Access after cancellation

Typically, canceling stops future renewals but allows access until the paid period ends. For Himalaya, no explicit policy was found, so expect access to continue until the current billing cycle expires.

Auto‑renewal and billing

Cancelling prevents the subscription from auto‑renewing at the next billing date. Charges already processed for the current period are generally not reversed unless a refund is granted by the store or provider.

Data and account handling

Himalaya's data retention policy for cancelled accounts was not located. If you want data removed or a copy, request this from support and keep records of your request.

Will I get a refund?

General policy for Himalaya in NZ

No applicable general refund policy for the Himalaya app in New Zealand was located. Refund outcomes therefore depend on platform rules or individual case review.

Platform refund routes and exceptions

  • Apple refunds: request via Report a Problem or Apple Support; Apple handles many App Store refunds.
  • Google refunds: request via Google Play Help or within the Play Store; Google reviews refund requests per its policy (Google refund policy).
  • Direct web purchases: refunds may be handled by the provider - no Himalaya‑specific NZ policy was found; contact the provider for a decision.

Notable unrelated example

Some unrelated companies using the Himalaya name (e.g., Himalaya Wellness Company) publish a 30‑day satisfaction guarantee for physical products.

That policy applies only to that company’s products, not the Himalaya app; see their return policy at himalayawellnesscompany.com.

Himalaya plans and pricing

Known plan

The only plan information located is a VIP subscription listed in USD in app store listings. Exact NZD amounts are determined at purchase by the store's conversion.

Pricing notes

App Store listings may display USD even when used in New Zealand. Your final NZD charge depends on Apple's or Google Play's currency conversion and local taxes applied at purchase.

Plan Price (example) Period Features
Himalaya VIP USD e.g. 16.99 / 21.99 / 99.99 Likely Monthly / Annual (not specified) VIP access to Himalaya content; subscription auto‑renews

Your consumer rights in New Zealand

Overview of applicable laws

There was no Himalaya‑specific legal guidance found for NZ. General consumer protections under New Zealand law still apply to goods and services.

Key laws and practical points

  • Consumer Guarantees Act (CGA): requires services to be carried out with reasonable care and skill and fit for purpose.
  • Fair Trading Act: prohibits misleading or deceptive conduct and false claims about products and services.
  • No automatic cooling‑off period: unlike some jurisdictions, there is generally no statutory 14‑day cancellation right for digital subscriptions in NZ unless promised by the seller.

Where to get official guidance

For disputes or guidance, consult Consumer NZ (consumer.org.nz) or the Commerce Commission (comcom.govt.nz).

Customer experiences

Public review findings

No user reviews for the Himalaya app were found on Trustpilot or ProductReview NZ in the searched sources.

Balance and interpretation

The absence of reviews means public sentiment in NZ is unclear. Lack of complaints does not guarantee smooth resolution - keep documentation and follow platform refund processes if needed.

Documentation checklist

What to gather before cancelling or disputing

  • Subscription receipts (Apple/Google or web confirmation).
  • Date of purchase and last payment date.
  • Account email or user ID used for Himalaya.
  • Screenshots of subscription entries in App Store / Play Store / account settings.
  • Any correspondence with Himalaya support.

Why these items matter

  • Receipts prove charge dates and identifiers for refund requests.
  • Screenshots and correspondence support your claim if you escalate to Apple, Google, or NZ consumer authorities.

Common mistakes

Assuming cancellation happens inside the app

Users often believe tapping “cancel” inside an app will stop billing. Many subscriptions are controlled by the store (Apple/Google) and must be cancelled in your account settings.

Expecting automatic refunds

Canceling does not automatically produce a refund for the current period. Refunds are processed under store policies or the provider’s explicit terms, which were not located for Himalaya NZ.

Not keeping proof

Failing to save receipts, screenshots, or support emails makes disputes harder to resolve. Always keep evidence of subscription status and cancellation steps taken.

Comparative recap

Quick comparison

The table below summarizes typical differences across platforms for cancelling, refunds, and support - but note this reflects platform practices and the lack of a Himalaya‑specific NZ policy.

How platforms differ

Action / Topic App Store (iOS) Google Play (Android) Web / Direct
How to cancel Cancel via Apple ID > Subscriptions Cancel via Google Play > Subscriptions Cancel via account billing page or contact provider
Refund requests Handled by Apple (use Report a Problem) Handled by Google Play refund process Handled by provider; no Himalaya NZ policy found
Price currency Often shown in USD for this app; final NZD depends on Apple conversion Displayed currency varies; Play Store conversion applies Varies by payment processor and provider
Access after cancel Access usually continues until period end Access usually continues until period end Depends on provider terms
Support escalation Contact Apple for billing, provider for content Contact Google for billing, provider for content Contact provider directly; use NZ consumer bodies if unresolved

After cancelling

Immediate next steps

Confirm cancellation by checking your App Store/Play Store subscription screen or your web account subscription page. Save a screenshot showing the cancellation confirmation.

Where to get help and escalate

Address

Registered New Zealand contact

HIMALAYA GROUP NZ LIMITED

Care of Daya Gautam, 96 Stanley Road, Glenfield, Auckland 0629, New Zealand

How to use the address

Use this address for formal postal notices or complaint letters if you cannot resolve billing or account issues through in‑app or store support channels.

FAQ

To cancel your Himalaya VIP subscription via the Apple App Store, open Settings on your iPhone/iPad, tap your name, select Subscriptions, find 'Himalaya', and tap Cancel Subscription. You can also manage subscriptions through Apple support.

When you cancel your Himalaya membership, you typically retain access to the content until the end of your current billing cycle, but verify this in your account settings or with customer support.

Refund eligibility for your Himalaya subscription depends on the platform used for purchase. For Apple, request a refund via Report a Problem, and for Google Play, follow their refund process. Direct purchases may vary, so check your contract.

To cancel your Himalaya membership via Google Play, open the Google Play Store, tap your profile, go to Payments & subscriptions, select 'Himalaya', and choose Cancel subscription. Follow the on-screen instructions to complete the cancellation.

Himalaya's data retention policy for cancelled accounts is unclear. If you wish to have your data removed or obtain a copy, contact support and keep a record of your request.