Cancel IHEARTRADIO online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Iheartradio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Iheartradio: Easy Method
What is Iheartradio
Overview
iHeartRadio is a streaming audio service that offers live radio stations, curated playlists, and on‑demand music tiers. It is operated by iHeartMedia and is available in multiple markets, including access for New Zealand listeners through apps and web.
Key features
Features include ad‑supported listening, paid plans with ad removal and on‑demand libraries, and platform integrations (iOS, Android, desktop, Roku, Amazon). Availability and exact features may vary by device and store.
How to cancel Iheartradio
Cancel via web (iHeart.com)
- Log in to iHeart.com with your account credentials.
- Go to My Settings → Change Plan → Cancel Subscription.
- Your subscription will remain active until the end of the current billing cycle or free trial period.
Cancel via app stores and devices
- iOS (iPhone/iPad): Settings → [your name] → Subscriptions → iHeartRadio → Cancel Subscription. On mac/desktop: App Store → click your name → View Information → Manage Subscriptions → Cancel.
- Google Play (Android): Open Play Store → Subscriptions → iHeartRadio → Cancel Subscription. On desktop: go to play.google.com/store/account → Subscriptions → find iHeartRadio → Cancel.
- Amazon Appstore: On an Amazon device open Amazon Appstore → Subscriptions → Manage → uncheck “Auto‑renew this subscription” → Save.
- Roku: On Roku device press Home, highlight the channel → press * (Star) → Manage subscription → Cancel subscription → Done. On desktop: go to my.roku.com → Manage your subscriptions → Unsubscribe.
What happens when you cancel
Access and billing
When you cancel, auto‑renewal is stopped but your paid access typically continues until the end of the current billing cycle or any remaining free trial period.
You will not be charged again after cancellation if done before the next renewal, but the service remains usable until that date.
Account and data
Your account, playlists, favourites and settings are generally retained under iHeart’s account terms unless you request deletion.
If you want account removal or data deletion, check account settings on iHeart.com or contact support for any available options.
Will I get a refund?
General refund policy
iHeartRadio’s standard policy is that cancelling before the end of a paid term does not produce a pro‑rata refund.
If you cancel mid‑term you usually keep access until the period end but do not receive money back.
Exceptions and app store refunds
- Free trials: you must cancel before the trial ends to avoid being charged - no refunds once charged for post‑trial periods in most cases.
- App store/platform refunds: refunds for in‑app purchases may be possible through Apple, Google or other platforms per their refund rules; these are handled by the platform, not iHeart directly.
- If you believe there is an unusual billing error or consumer law reason for a refund, you can contact support and/or the platform where you purchased.
Iheartradio plans and pricing
Current plans
Below are New Zealand App Store monthly prices and core features. Prices can vary by store and over time.
Pricing notes
Prices noted are from New Zealand in‑app listings and may change. All Access pricing has occasionally varied in some listings.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| iHeartRadio Plus | NZ$9.49 | Monthly | Commercial‑free broadcast stations, ad‑free playlists, no skip limit, unlimited personalised playlists |
| iHeartRadio All Access | NZ$20.49 | Monthly | All Plus features plus on‑demand music library, search any song/album, download for offline listening |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer law (Fair Trading Act 1986 and Consumer Guarantees Act 1993) provides protections for services bought in trade.
These laws cover matters such as misleading behaviour, reasonable care and skill, and that services are fit for purpose.
Limits and practical advice
iHeart’s Terms of Use indicate some contracting‑out of the Consumer Guarantees Act and Fair Trading Act to the extent permitted by law, which may limit remedies.
If you suspect a breach or misleading practice you can contact the Commerce Commission, or seek dispute routes; for content concerns you may also consider BSA pathways.
Customer experiences
Common complaints
Public reviews (including Trustpilot and Reddit) often report app crashes, frequent and repetitive ads, problems when switching stations, and loss of some functionality.
Users have described stability issues after vehicle restarts and problematic navigation that can affect listening experience.
Positive notes and scope
There were no significant New Zealand‑specific positive reviews found in the reviewed sources; many favourable remarks globally focus on free radio access and variety of stations.
Keep in mind user reports reflect a mixture of device-specific and regional experiences and may not reflect every listener’s outcome.
Documentation checklist
What to gather
- Account email/username used for iHeartRadio.
- Order or subscription confirmation email (if available).
- Payment method details and the date of the most recent charge.
- Device/store where subscription was purchased (iHeart.com, Apple, Google Play, Amazon, Roku).
When contacting support or app stores
- Have screenshots of active subscriptions or billing statements ready.
- If requesting a refund via an app store, follow that store’s refund request process and include relevant transaction IDs.
- Note the date/time you attempted cancellation and any confirmation messages received.
Common mistakes
Not cancelling where you subscribed
A frequent error is cancelling the app but not cancelling the subscription with the store that billed you (Apple, Google Play, Amazon, Roku or iHeart.com).
Always verify the subscription is cancelled in the same account and platform where the payment was set up.
Missing trial deadlines and documentation
Another common issue is forgetting to cancel a free trial before it converts to a paid subscription; card details are often required to start a trial.
Failing to keep confirmation emails or transaction IDs can make refunds or disputes harder to resolve with stores or support.
Comparative recap
Summary table
| Plan | Monthly price (NZ$) | Refund policy | Typical cancellation method |
|---|---|---|---|
| iHeartRadio Plus | NZ$9.49 | No pro‑rata refunds mid‑term; app store refunds possible via store policies | iHeart.com or app store where purchased (Apple/Google/Amazon/Roku) |
| iHeartRadio All Access | NZ$20.49 | No pro‑rata refunds mid‑term; app store refunds possible via store policies | iHeart.com or app store where purchased (Apple/Google/Amazon/Roku) |
Quick takeaways
Cancel in the same place you subscribed to stop future billing and retain service until the period ends.
Request refunds through the platform that charged you; iHeart does not generally issue pro‑rata refunds for early cancellations.
After cancelling
What to check
- Confirm cancellation by checking subscription status in your iHeart account or the app store account page.
- Monitor your payment method for any unexpected charges and keep confirmation screenshots or emails.
Helpful links
- iHeartRadio (account and settings)
- Apple support - cancel subscriptions
- Google Play - cancel subscriptions
- Amazon Appstore subscriptions
- Roku support - manage subscriptions
Address
Postal address
iHeartMedia, Inc., Attn: iHeartMedia Digital Customer Service, 32 Avenue of the Americas, New York, New York 10013, United States
Notes
No New Zealand‑specific postal address for cancellations was found; use the platform-based cancellation methods above for fastest results.
If you need to send written correspondence, use the US address and include full account details and contact information.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.