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Cancellation service #1 in New Zealand
Cancel Lickd: Easy Method
What is Lickd
Overview
Lickd is a music-licensing service that lets creators license mainstream and royalty‑free tracks for use in online videos.
It offers subscription plans, single‑track licenses, and tools to clear copyright claims on platforms like YouTube.
Who uses it
Typical users are video creators, social media publishers, and small production teams seeking claim‑free music.
Plans vary from entry-level access to credits for mainstream tracks and premium chart music options.
How to cancel Lickd
Cancel via web dashboard (recommended)
- Sign in at your Lickd account on the website.
- Go to My Account → Manage my subscription or Plans & Billing.
- Click the relevant Cancel Subscription or Unsubscribe option and confirm.
- Keep a screenshot of the cancellation confirmation for your records.
App Store / Google Play and legacy web plans
- If you subscribed via App Store or Google Play, check your store subscriptions first; Lickd's Help Center indicates cancellations are typically handled from the web dashboard (My Account → Manage my subscription).
- Legacy Creator plan (web): use the Cancel Subscription button on the Plans & Billing page; access remains until the end of the trial or paid period.
- Starter / Plus / Pro (web): cancel under My Account or Plans & Billing; any Premium Track Credits remain usable until the billing period ends and then expire.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, you keep access until the end of the current billing period or free trial.
That access includes platform features and any remaining downloads permitted during the period.
Data, credits and renewals
- Premium Track Credits: remain usable until the billing period ends and then expire if unused.
- Renewals: automatic renewal stops after cancellation; confirm via confirmation screenshot or email.
- Account data: your account remains, but any subscription benefits end after the period expires.
Will I get a refund?
Digital single-track purchases
- 14‑day "change your mind" right from order confirmation for digital content orders (e.g., single track licenses).
- You lose this right once you start downloading the track.
- To request a refund for a qualifying purchase, submit a request via Lickd's Help Center.
Subscriptions and special cases
- Creator plan trial: cancelling during a 14‑day free trial keeps access until trial end; no refund after trial expiry.
- Starter / Plus / Pro: money‑back guarantee applies only if cancelled within the first billing period and no Premium Track Credits were used; refunds are processed in 3 - 5 working days.
- Premium Chart Music: refunds considered case‑by‑case and not available if the license has been downloaded or used in a video.
When requesting refunds, include order/subscription details and any relevant evidence to speed review.
Help Center link for refunds: How can I get a refund?.
Lickd plans and pricing
Plans summary
The table below summarises publicly listed plans and monthly USD prices. Exact NZD prices are not published and may vary with exchange rates.
Pricing details
| Plan | Price (USD) | Period | Key features |
|---|---|---|---|
| Launchpad | $9.75 | Monthly | Unlimited royalty‑free music; occasional mainstream access |
| Starter | From $22.99 | Monthly | Launchpad features + 1 mainstream track credit/month; 7‑day free trial |
| Creator (third‑party source) | $15.00 | Monthly | Unlimited royalty‑free tracks + ability to license mainstream tracks from $8 each |
Your consumer rights in New Zealand
Cooling-off and digital content
Under New Zealand consumer law, you generally have a 14‑day cooling‑off period for digital purchases, unless downloads have started.
Lickd's Terms & Conditions reflect this 14‑day right for digital content orders, with the same download exception.
Subscriptions and fair terms
- Free trials: if a trial is offered, you may cancel during the trial and retain access until it ends, but refunds after trial expiry are not usually available.
- Refund transparency: Lickd discloses refund conditions in its Help Center and Terms; keep records of any promises or confirmations.
Customer experiences
Positive feedback
- Many users praise the ease of licensing mainstream music and the ability to publish claim‑free content.
- Support is often described as fast and knowledgeable, with some users reporting rapid claim resolution.
Negative feedback
- Some users report problems cancelling subscriptions, especially when attempting in‑app cancellations.
- Other complaints cover discovery/search limitations, occasional delays in clearing copyright claims, and frustration over recurring charges.
Documentation checklist
Before you contact support
- Account email and username used with Lickd.
- Order number or subscription ID from confirmation email or billing statement.
- Date and time of the purchase or renewal and the amount charged.
Evidence to include for refunds or disputes
- Screenshots of purchase confirmations, download activity, and cancellation attempts.
- Proof of unused Premium Track Credits (if claiming a refund based on unused credits).
- Any communication with support and timestamps of responses.
Common mistakes
Assuming in‑app cancellation suffices
Some users assume cancelling in an app store automatically cancels the Lickd web subscription. This can fail if the subscription is managed from Lickd's web account.
Always verify cancellation confirmation within your Lickd account and keep a screenshot.
Starting downloads and expecting refunds
Beginning downloads of digital tracks typically voids the 14‑day "change your mind" right.
If you intend to request a refund, avoid downloading the track until the refund decision is final.
Comparative recap
Quick comparison
The table below compares cancellation and refund behaviours across plan types and store subscriptions to help you decide how to proceed.
Key distinctions
| Item | Creator (legacy) - Web | Starter / Plus / Pro - Web | App Store / Google Play |
|---|---|---|---|
| How to cancel | Cancel button on Plans & Billing page. | My Account → Manage my subscription or Plans & Billing. | Not explicitly detailed; check store subscriptions but also verify in Lickd web dashboard. |
| Access after cancel | Access until end of free trial or paid period. | Access until end of billing period; credits usable until then. | Varies by store; recommended to confirm via Lickd account. |
| Refund policy | No refund after trial expiry; trial cancels retain access until end. | Money‑back guarantee only if cancelled within first billing period and no premium credits used (refund 3 - 5 working days). | Varies by store policies; check store refund rules and Lickd Help Center. |
| Credits handling | Not applicable to legacy Creator specifics. | Premium Track Credits expire after billing period ends. | Varies; confirm in Lickd account. |
After cancelling
What you should do next
- Save the cancellation confirmation screenshot or email for your records.
- Check that auto‑renewal has stopped on your payment method or App Store/Google Play subscriptions.
- Use any remaining Premium Track Credits before the billing period ends, if applicable.
Helpful links and contacts
- Unsubscribe / cancel instructions: How do I unsubscribe / cancel my Lickd Creator subscription?
- Money‑back guarantee info: Money‑Back Guarantee
- Terms & Conditions and refunds: Lickd Terms & Conditions
Address
Official correspondence
Lickd does not maintain a New Zealand postal address for official notices.
Use the UK address below for formal correspondence if required.
Company address
Lickd Ltd
Runway East, 66 Old Compton Street, London, England, W1D 4UH
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Written by Mason Edwards
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.