Cancellation Lickd: Easy Method

What is Lickd

Lickd is a music licensing subscription for creators

Lickd is a subscription service for video creators who want licensed music for YouTube and other content without copyright headaches. The service is run by Lickd Ltd and its registered office is in London at 66 Old Compton Street, W1D 4UH, with terms published on its official site (lickd.co).

For users in the Philippines, the tricky part is not what Lickd sells but how the subscription behaves. Lickd offers a free 14-day trial, then switches automatically to a paid plan unless you cancel before the trial ends, with a notice email sent 7 days before expiry ("At the expiry of the Trial Period... the transition to the paid subscription will be automatic" at lickd.co).

What users are actually paying for

The paid plans are built around Premium Track credits plus unlimited royalty-free tracks. The published plan examples show Starter with 1 Premium Track credit per month, Plus with 2, and Pro with 4, along with copyright claim protection and unlimited royalty-free tracks (help.lickd.co).

That means you are not just paying for streaming access like Spotify. You are paying for licenses tied to creator use, which matters when you cancel because unused Premium Track credits expire at the end of your current billing period after cancellation, while existing content using included music stays unaffected (lickd.co).

How Lickd works in the Philippines

Lickd does not publish Philippine-specific support hours, and that can slow down urgent cancellation or refund requests. Support channels listed in the Help Center include email at [email protected] and a Help Center chat button, but no phone number is provided (help.lickd.co).

Prices are shown in US dollars on Lickd materials, so for Philippine readers it helps to translate the cost. The sample monthly plans start at $22.99 (₱1,299), though the company says pricing scales with channel size, so some creators may pay more depending on average video views (help.lickd.co).

How to cancel Lickd without getting billed again

Checks to do before you click cancel

Many users get frustrated when the cancellation screen is unclear or when charges continue after they thought the job was done. User complaints on Trustpilot mention repeated charges after cancellation attempts, so before doing anything, note your next billing date, take a screenshot of your current plan, and save any emails about your trial or subscription (au.trustpilot.com).

Also check whether you subscribed directly on Lickd, through the App Store, or through Google Play. This matters because recurring billing usually has to be stopped in the same channel where the subscription started. If you cancel in the wrong place, the renewal may continue.

Exact web cancellation path in your Lickd account

The official account route is straightforward on paper. Log in to your Lickd account, open My Account, go to Plans & Billing, click Manage my subscription, and follow the cancellation prompts (help.lickd.co).

Do not stop after the first screen if Lickd shows a retention page or tries to keep you with another offer. Heads up: some users say the process felt incomplete until they contacted support, so wait for a clear final confirmation page or email. If no confirmation appears, take screenshots of every step and contact support the same day.

If you subscribed through App Store or Google Play

For iPhone or iPad billing, open App Store, tap your profile icon, choose Subscriptions, select Lickd, then tap Cancel Subscription. For Android billing, open Google Play Store, tap the menu icon, choose Subscriptions, select Lickd, then tap Cancel Subscription. These steps are listed by a cancellation guide that covers store-based billing routes.

Store cancellations are medium difficulty because the subscription can stay active until the end of the period even after you cancel, which makes people think nothing changed. After canceling, return to the subscription page and verify that it now shows an expiry date instead of a renewal date.

Email, chat, and postal options if the dashboard fails

Lickd does not list a support phone number, so your practical backup channels are email and Help Center chat. Send your request to [email protected] and include your account email, billing date, last charge amount, and screenshots of the cancellation steps you already took. The chat button is available in the Help Center, but support hours are not specified (help.lickd.co).

If you want extra proof, you can also send a registered letter to the company address. Some users prefer a certified digital letter service such as Postclic because it creates timestamped proof of sending, receipt, and opening without a trip to the post office. Use this only as an extra record, not as your only cancellation step, because the fastest route is still the account dashboard plus email.

A practical cancellation routine that avoids common trouble

• Take a screenshot of My Account and Plans & Billing before canceling.
• Complete the full path through Manage my subscription.
• Save the final confirmation screen or email.
• Email [email protected] right away if you do not receive confirmation.
• Monitor your card, GCash, or Maya statement for at least 2 billing cycles.

What changes after you cancel your subscription

Your access stays until the current billing period ends

Lickd says that after you cancel, you keep access until the end of your current billing period. So if your renewal date is April 28 and you cancel on April 10, access should continue until April 28, then stop after that date (lickd.co).

This detail matters because users sometimes expect an instant shutdown or an instant refund. Lickd's terms point the other way: access continues for the remaining paid period, but unused Premium Track credits expire when that period ends.

What happens if you do not cancel in time

The trial converts automatically into a paid subscription at the end of the 14-day trial period. Lickd says it will notify you by email 7 days in advance, but the billing switch is automatic on the trial expiry date if you do nothing (lickd.co).

That means missing the trial deadline by even 1 day can trigger the paid plan. If you only wanted to test the library, set a calendar reminder at least 8 days before the trial ends, not on the last day.

Your music use and account data after cancellation

Lickd states that existing content with included music remains unaffected after cancellation. That is good news if you already published videos using properly licensed included music during an active subscription period (lickd.co).

What Lickd does not clearly spell out in the cited help articles is a detailed account deletion timeline. So before canceling, save invoices, licensed track records, and any confirmation emails in case you later need proof for a copyright dispute or billing complaint.

Lickd refund policy and the real chances of getting money back

When Lickd says a refund is possible

Lickd offers a money-back guarantee for Starter, Pro, and Plus plans. The key conditions are strict: you must cancel within the first billing period and you must not have used any Premium Track Credits. If approved, refunds are processed within 3 to 5 working days via [email protected] (help.lickd.co).

That means Lickd is not promising a pro-rated refund for half-used months. The practical reading is simple: if you already used Premium Track Credits, your refund chances drop fast, even if you changed your mind early.

How to request the refund step by step

Send the request to [email protected] as soon as possible, ideally the same day you cancel. Include your account email, the plan name, the charge amount such as $22.99 (₱1,299), the transaction date, and a screenshot showing that no Premium Track Credits were used. This is the cleanest record for support review.

If the issue is a billing error, say that clearly in the subject line and attach the bank or card entry. Lickd says billing error refunds are also processed within 3 to 5 working days after approval (help.lickd.co).

Your rights in the Philippines if the refund is denied

In the Philippines, there is no universal cooling-off period for all online subscriptions under the Consumer Act or Civil Code. Here is the thing: that does not mean you are powerless. You can still challenge unfair, misleading, or continued charges, especially if the service kept billing after a valid cancellation request.

For card, GCash, or Maya payments, you can dispute unauthorized or continued charges through your bank or e-wallet provider. BSP rules commonly give cardholders up to 60 days from the statement date to dispute a transaction, and DTI handles consumer complaints for online subscriptions under RA 7394. Keep screenshots of the cancellation confirmation because that is the evidence banks usually ask for first.

Lickd terms that matter before the next renewal

The trial conversion clause is the biggest risk point

Lickd's terms say the 14-day trial is free of charge, that you get an email 7 days before expiry, and that the paid subscription begins automatically on the trial expiration date (lickd.co). The truth is, this is the clause that catches the most casual users because many assume a free trial ends quietly unless they opt in.

If you signed up only to browse music options, treat the trial like a live subscription from day 1. Put your own reminder in your phone and do not rely only on one email notice landing in your inbox.

Commitment period, cancellation fees, and post-cancel access

The minimum commitment identified in the terms is the 14-day trial period, after which the plan runs monthly or annually depending on what you chose. No cancellation fee and no early termination fee were found in the terms provided for this guide, which is good news if you want out before the next renewal.

After cancellation, access continues until the end of the active billing period, and unused Premium Track Credits expire at that point. Existing content with included music stays unaffected, so the main thing to watch is not losing unused credits by canceling right after a renewal if you still planned to use them (lickd.co).

Which law applies in the contract

Lickd says the contract is governed by the laws of England and Wales, but it also says users living elsewhere keep the benefit of mandatory protections given by the laws of their own country (lickd.co). For Philippine users, that means local consumer protections can still matter when the dispute involves unfair billing or misleading renewal behavior.

The terms also say disputes may go to courts in England and Wales or another part of the world where you live. In real life, most smaller billing complaints are more likely to be handled through support, your payment provider, or a DTI complaint before any court issue comes up.

Lickd plans and pricing in Philippine peso

Current plan snapshot

Prices are approximate, converted from USD at the rate 1 USD ≈ 56.5 PHP, and you should check the official website for exact local prices.

Which plan costs more and who might be overpaying

The research data supplied for this guide lists all three sample plans at $22.99 (₱1,299), but it also notes that pricing scales with channel size. So while the table gives a useful baseline, your actual quote may be higher if your average video views are above the 0 to 50k range (help.lickd.co).

If you only need 1 Premium Track credit a month, paying for Plus or Pro makes little sense. If you have credits left over at the end of the cycle, you may be overpaying because unused Premium Track Credits expire when your active period ends after cancellation.

Billing notes worth knowing before the next charge

Lickd's terms mention monthly or annual subscriptions, but the supplied pricing data for this guide only gives monthly examples. No separate cancellation fee or early termination fee was found in the terms, and no support phone line is listed, so billing issues are likely to be handled by email and chat rather than a quick call.

No verified price increase history was provided in the sources used here. That means the most practical move is to screenshot your plan price each time you renew, especially if your creator channel is growing and your pricing tier might change later.

Your rights in the Philippines if Lickd keeps charging you

The local rules that matter most for subscriptions

For Philippine users, the main laws are the Consumer Act of the Philippines or Republic Act No. 7394, plus the Civil Code. There is no general cooling-off period for all online subscriptions, so you usually cannot cancel any digital plan for any reason just because a few days passed. What you can challenge are misleading sales, unfair terms, or charges that continue after valid cancellation.

This matters with Lickd because its terms allow automatic trial conversion after 14 days, while local law still protects you from unfair or oppressive conduct. If you canceled properly and still got billed, that is no longer just buyer's remorse. It becomes a payment dispute with evidence.

How to file a complaint in practice

Start with Lickd support and keep everything in writing. Send your cancellation proof, refund request, and bank screenshot to [email protected]. If the charge remains, raise a dispute with your bank, GCash, Maya, or credit card issuer within 60 days from the statement date when possible under BSP practice.

You can also file a consumer complaint with DTI for an online subscription issue under RA 7394. In your complaint packet, include the plan name, charge date, amount such as $22.99 (₱1,299), screenshots of your cancellation path, and the merchant email thread. This gives you a cleaner case than a generic complaint saying only that the app is hard to cancel.

Useful government contacts for Philippine users

The most relevant authority for a subscription complaint is the Department of Trade and Industry. For payment disputes, your bank or e-wallet comes first, and BSP can also be relevant if the payment provider mishandles the dispute.

• DTI website: dti.gov.ph
• BSP website: bsp.gov.ph
• Lickd terms for cross-checking: lickd.co
• Lickd refund article: help.lickd.co

What customers say about cancellation and refunds

Verdict: cancellation looks harder than it should be

Based on the review set used for this guide, the sentiment is clearly negative: 0 positive and 5 negative unique reviews on cancellation-related issues. The recurring pattern is not just annoyance but alleged continued charging after users thought they had canceled, which is exactly the kind of problem that leads to refund fights and chargebacks (au.trustpilot.com).

To stay balanced, Lickd does offer a published refund route and a clear dashboard path on paper. Still, the public feedback in this sample suggests the real-world experience can break down when confirmation is unclear or support is slow.

Recurring themes in user feedback

Source summary and sample reviews

• "I canceled immediately after my free trial started and they continued to charge me for 3 months. I canceled several times and kept getting charged!" (Trustpilot)
• "I have spent 30 min trying to communicate with a HUMAN as I asked for my account to be deleted." (Trustpilot)
• "Refund Request Left On Read... it's been days and days since my request." (Trustpilot)
• "I cancelled and then 6 months later realized I was still getting charged for it." (Trustpilot)
• "Make it almost impossible to cancel subscription. Keep charging after you request cancellation through CS." (Trustpilot)

Your cancellation documentation checklist

What to save before canceling

Before you cancel, save the account page that shows your current plan, billing frequency, and renewal date. A screenshot of My Account and Plans & Billing is especially useful if the dashboard changes after cancellation or if support later asks what you were subscribed to.

Also save invoices, any trial-start email, and your payment method details such as the last 4 digits of the card or the GCash or Maya transaction reference. These details speed up both refund requests and bank disputes.

What to attach for refunds and disputes

• Screenshot of the cancellation confirmation page
• Confirmation email from Lickd
• Transaction ID and statement entry
• Plan name and charge amount
• Proof that no Premium Track Credits were used

What to keep after the cancellation is done

Keep your proof for at least 60 days from the statement date of the last charge. That matches the common dispute window used by many banks for card chargebacks in the Philippines and gives you time if a delayed renewal appears.

If you licensed tracks through Lickd, save any license records too. Existing included music content should remain unaffected after cancellation, but keeping your own archive is still the safer move.

Common mistakes that lead to extra charges

Canceling in the wrong place

A classic mistake is canceling on the Lickd website when the subscription was actually started through App Store or Google Play. In that scenario, the store billing can keep renewing because the payment authority sits with Apple or Google, not the Lickd dashboard.

The fix is simple. Trace where the first charge came from by checking your receipt. If it says Apple or Google, cancel there too and save the store confirmation screen.

Stopping after the first click without waiting for proof

Several complaints suggest users believed they had canceled but later found more charges. The likely issue is that they exited too early, missed a final prompt, or never received a confirmation email.

Your safe habit is to treat the process as incomplete until you have one of two things: a final on-screen confirmation or an email confirming cancellation. If you get neither, contact support the same day with screenshots.

Expecting an automatic refund after canceling

Canceling and refund eligibility are not the same thing at Lickd. The refund policy says full refunds are tied to the first billing period and no use of Premium Track Credits, with approval handled through [email protected] (help.lickd.co).

A real example is a user who bought the Starter plan and quickly asked for a refund but then complained about days of delay on email support. If you want money back, send a clear refund request, not just a cancellation request.

Missing the trial deadline

The 14-day trial converts automatically into a paid subscription, with email notice 7 days before expiry. Users who wait for the last day risk seeing the charge go through before support replies or before they complete the account steps.

Set your own reminder around day 6 or day 7 of the trial. That gives you a full week to cancel calmly and fix any dashboard issue before billing starts.

Ignoring your bank statement after cancellation

Some of the strongest complaints involve continued charges discovered months later. This is easy to miss if the card is rarely used or if the charge goes to a virtual card, GCash, or Maya wallet that you do not review often.

Check the next 2 statements after cancellation. If a new charge appears, file a dispute immediately and attach your cancellation proof so the bank sees this as a continued billing problem, not a buyer's remorse claim.

A quick comparison of Lickd cancellation methods

Side by side cancellation table

Key takeaway before you choose a route

The fastest route is usually the same channel where you subscribed, with web/account being the cleanest for direct Lickd subscriptions. App Store and Google Play make sense only if your billing is actually through those stores.

Registered mail is slower but useful if you want a formal paper trail. Since some users reported continued charging after cancellation attempts, proof matters almost as much as the cancellation click itself.

What to do after you cancel so the charge does not come back

Your next 10 minutes matter a lot

Right after canceling, take a screenshot of the confirmation, save the email, and add a calendar reminder 3 days before your next expected billing date. This one small step catches many billing errors before they become a 3-month problem.

If the subscription page still shows an active renewal instead of an end date, contact [email protected] immediately. Do not wait for the charge to hit before escalating.

How long to monitor your payment method

Monitor your card, GCash, or Maya for at least 2 billing cycles. If you see an unauthorized or continued charge, ask your bank or wallet provider for a chargeback or transaction dispute within 60 days from the statement date when possible under BSP practice.

For a stronger case, send the bank your cancellation proof, support emails, and the exact charge amount such as $22.99 (₱1,299). DTI can handle the consumer complaint side under RA 7394 if the merchant does not resolve it.

If you are moving on, these alternatives exist

After canceling Lickd, some creators switch to broader stock media libraries. Shutterstock offers stock music as part of a larger creative platform, Storyblocks focuses on royalty-free media for creators, and iStock sells music alongside visual assets. JumpStory is another option with a wider media bundle rather than just music.

These alternatives do not automatically mean lower cost. Compare them based on how many tracks you actually license each month, not just the headline monthly fee.

Useful links

• Lickd official website
• Lickd cancellation help
• Lickd refund help
• Lickd terms and conditions
• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

Lickd cancellation address and contact details

Postal address for formal cancellation records

If you want to send a formal written notice, use the company's registered office address:

• Runway East, 66 Old Compton Street, London, England, W1D 4UH

This is useful for a paper trail, especially if you are also disputing charges with your bank. Send your account email, subscription details, and the date you already tried to cancel online.

Direct support channels you can use today

Lickd does not list a customer service phone number in the support details used for this guide. The support channels available are email at [email protected] and the chat button on the Help Center page, while support hours are not specified (help.lickd.co).

For most users in the Philippines, the practical order is web cancellation first, then email support right away if confirmation is missing, then payment dispute if a new charge appears later. That combination gives you the best record if the issue needs to go to DTI or your bank.