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Cancel BMC
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Cancellation service #1 in New Zealand
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I hereby notify you of my decision to terminate the contract relating to the Bmc service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Bmc: Easy Method
What is Bmc
Overview
Bmc refers to products and services offered under the BMC brand, including digital subscriptions (for example the Summit Magazine via the BMC app) and CPAP devices sold in New Zealand through local retailers.
Offerings can include annual or per-issue magazine subscriptions and one-off purchases of medical devices such as travel CPAP machines and auto CPAP units sold through authorised NZ resellers.
Services and channels
Digital subscriptions are often sold through app stores (for example the App Store for iOS) and subject to the app store's billing and refund rules.
Physical devices are typically sold through New Zealand retailers or distributors, who manage warranty, returns and local support.
How to cancel Bmc
Canceling an in-app subscription
- Open the app store account used to buy the subscription (for iOS, use your Apple ID subscriptions).
- Find the Summit Magazine or BMC subscription and select Cancel Subscription to stop auto-renewal.
- Keep confirmation of cancellation (screen capture or email) and note the date your access ends.
Canceling a product order or service from a reseller
- Check the reseller's returns and warranty policy (for example Sleepco NZ or Cansleep NZ) and your original invoice.
- Contact the reseller first to request cancellation, return authorisation or warranty service.
- If reseller support is unavailable, send a formal written cancellation or complaint to Bmc Software (New Zealand) Limited at the registered address and keep a copy.
What happens when you cancel
Access and renewals
Cancelling a subscription normally stops auto-renewal but does not always remove access immediately.
You typically retain access until the end of the paid billing period; check the app or confirmation message for the exact date.
Data, accounts and returns
Account data and purchase records may be retained according to the provider's privacy policy; request deletion if needed.
For physical products, cancellations that require returns may need the item in original condition and proof of purchase for refunds or exchanges.
Will I get a refund?
General policy
Refund eligibility depends on how and where you bought the item: app-store purchases usually follow the app store's refund rules.
Retail purchases of devices are subject to the reseller's returns and warranty terms and to New Zealand consumer law for faulty goods.
Common exceptions and remedies
- Digital subscriptions: refunds are generally handled by the app store (Apple/Google) and may be limited after use.
- Faulty goods: under the Consumer Guarantees Act you may be entitled to repair, replacement or refund for defective products.
- Change of mind: retailers are not always required to offer refunds for change-of-mind returns unless their policy states otherwise.
Bmc plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Summit Magazine - BMC (App Store, GBP) | £10.99 per year or £3.99 per issue | Annual / Per Issue | Access to Summit magazine issues via BMC app |
| BMC M1 Mini Auto CPAP Machine (Sleepco NZ) | NZ$1,149.90 | One-off purchase | Automatic travel CPAP device |
| BMC G3 Auto CPAP Machine (Cansleep NZ) | NZ$1,599 (GST incl.) | One-off purchase | Auto CPAP machine with humidity control |
Pricing notes
The Summit Magazine price is shown in GBP from the App Store; NZD equivalents may vary by store and region.
Device prices shown are NZ examples; always confirm the final price, GST and shipping with the retailer before purchase.
Your consumer rights in New Zealand
Key legal protections
The Consumer Guarantees Act (CGA) gives you rights to remedies if goods or services are faulty, not fit for purpose or not as described.
The Fair Trading Act prohibits misleading or deceptive conduct by sellers and requires accurate information about products and services.
How rights apply to subscriptions and digital goods
Digital content and services may be covered by the CGA when supplied in trade; however, where content is supplied via third-party app stores, the platform provider's terms also apply.
For app-store purchases, you can request a refund or remedy via the store (for example Apple), and you retain consumer protections against misleading conduct.
Customer experiences
Positive feedback
Many customers report that BMC CPAP devices are compact, travel-friendly and effective for managing sleep apnoea.
Some users appreciate the magazine content and convenience of in-app delivery for limited-run publications.
Common complaints
Frequent concerns include confusion over subscription billing via app stores and delays in obtaining refunds or returns through resellers.
Some users report difficulty contacting the correct local support channel and uncertainty over warranty handling between the brand and local sellers.
Documentation checklist
Essential purchase documents
- Original receipt or sales invoice showing date, price and seller.
- Order confirmation emails, subscription ID or App Store purchase history.
- Proof of payment such as bank or card statements matching the purchase.
Support and fault evidence
- Serial number or device model and photos of the product condition or fault.
- Any prior correspondence with support (emails, chat transcripts) and reference numbers.
- Return authorisation documents or tracking numbers for shipped returns.
Common mistakes
Subscription cancellation errors
Example: assuming cancelling the app removes the subscription - deleting the app does not cancel auto-renewal in the app store.
Always cancel subscriptions via your app-store account and keep confirmation that the subscription was cancelled.
Product return and warranty mistakes
Example: returning an item without checking the reseller's returns window or without original packaging can result in refused returns.
Always check the seller's policy, retain original packaging and obtain a return authorisation before shipping a product back.
Comparative recap
Quick comparison table
| Plan / Product | Best for | Price (as listed) | Purchase type |
|---|---|---|---|
| Summit Magazine - BMC (App Store) | Readers who want digital magazine issues | £10.99/year or £3.99/issue | Subscription via App Store |
| BMC M1 Mini Auto CPAP | Travel users needing a compact CPAP | NZ$1,149.90 | One-off retail purchase (Sleepco NZ example) |
| BMC G3 Auto CPAP | Users wanting full-featured auto CPAP with humidification | NZ$1,599 (GST incl.) | One-off retail purchase (Cansleep NZ example) |
How to choose
Choose a subscription if you want ongoing magazine access; manage billing through the app store where purchased.
Choose a retailer-sold device if you need local warranty, service and immediate ownership; confirm reseller support before purchase.
After cancelling
Follow-up actions
- Save cancellation confirmation and the date your access ends; monitor your bank statement for any further charges.
- If returning a device, follow the reseller's return instructions and obtain tracking and a refund or replacement reference.
Useful links
- Manage subscriptions on iPhone or iPad
- Request a refund from Apple
- Consumer Protection (New Zealand)
- Citizens Advice Bureau NZ
Address
Registered office
Bmc Software (New Zealand) Limited - Level 2, 40 Lady Elizabeth Lane, Wellington 6011, New Zealand.
Sample mailing advice
For formal cancellation or complaints sent by post, include your contact details, purchase details, the reason for cancellation and a clear request for refund or remedy.
Keep a copy of the letter and proof of postage; if no response is received, escalate to the reseller or to Consumer Protection NZ for guidance.