Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Boxtik Content Ltd service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Boxtik Content Ltd: Easy Method
What is Boxtik Content Ltd
Company overview
Boxtik Content Ltd operates online subscription and content services under domains such as boxtikcontent.com and related portals.
The company publishes terms, a customer service portal, and an SMS/mobile pathway through third-party providers for some services.
How they present themselves
Their public pages include terms of service, a customer service portal, and SMS opt-out instructions hosted via a third party (Senuh).
Contact channels shown in public material include email and a US phone number; no New Zealand postal address is listed.
How to cancel Boxtik Content Ltd
Cancel via your Web account
You may cancel your Member account at any time through account settings on the Boxtik Content site.
- Log in to your account and open account settings, then choose the cancellation or unsubscribe option.
- If prompted, follow on-screen confirmations until you receive a cancellation acknowledgement.
Cancel via customer service or other channels
You can also cancel using the customer service portal, email, live chat, or phone.
- Use the “Unsubscribe” button in the customer service portal or contact support via the portal: Customer Service portal.
- Email the address shown in their terms (listed as [email protected]) or call (855) 652-0592 to request cancellation.
- Expect typical resolution within two working days when using the customer service portal.
Cancel SMS / mobile services
To opt out of SMS-based services, reply STOP to service messages and await confirmation.
- After sending STOP you must receive a confirmation (for example: “All services on this shortcode are now stopped”).
- If you signed up by SMS and want a refund within 14 days, contact customer services to request it.
What happens when you cancel
Access and renewal
Upon cancellation, no further charges are billed for future periods for that payment method.
According to their terms, subscriptions will not renew after cancellation; access may continue until the end of the paid period unless otherwise stated.
Billing and refunds
Their stated policy is that all sales are final and no pro‑rata refunds are provided for mid‑period cancellations.
There is a specific SMS/mobile exception for refunds within 14 days (see the refunds section below).
Account data and records
Retain copies of confirmation emails, screenshots and receipts - the company’s terms do not detail data-retention timelines for cancelled accounts.
If you need account data after cancellation, request it in writing to customer support and keep a copy of the request.
Will I get a refund?
Web and general subscriptions
Boxtik Content Ltd’s posted terms state that all sales are final and no pro‑rata refunds are offered after a trial or mid‑period cancellation.
This means that, under their terms, cancelling during a paid period will not usually produce a partial refund.
SMS/mobile exceptions
If you opt out of an SMS-based service within 14 days of entry, you may request a refund for charges covering the first two weeks.
To claim that refund you must contact customer services and follow their instructions for verification.
How to request a refund
Document the charge, signup date and any confirmation messages, then contact support by email or phone and ask for a refund request to be logged.
If you do not receive a satisfactory response, consider contacting your payment provider or raising a dispute with the card issuer as appropriate.
Boxtik Content Ltd plans and pricing
Overview of published pricing
No detailed public plan names or prices are listed in the verified material provided for New Zealand customers.
Where specifics are not visible, customers should check their account billing page or receipts for exact plan details.
Pricing table
| Plan name | Price | Billing frequency | Refund policy |
|---|---|---|---|
| Varies | Varies | Varies | Varies |
Your consumer rights in New Zealand
Cooling-off and digital content rights
New Zealand law gives consumers protections for digital content and subscription services, including rights if the service is not provided as described.
There may also be a statutory cooling-off period or remedies available where terms are unfair or misleading.
When company terms may conflict with law
Boxtik Content Ltd’s “no refunds” and “all sales final” clauses could conflict with New Zealand consumer law if they deny rights consumers are legally entitled to.
If you believe the company’s terms are unfair or the service was misrepresented, you can raise a complaint with NZ authorities.
How to complain in New Zealand
First contact the company with your evidence and a clear remedy request. Keep records of all communications and responses.
If unresolved, you may escalate to the Commerce Commission or use consumer advice resources: Consumer Protection NZ.
Customer experiences
Public review availability
There are no reviews found on major public platforms such as Trustpilot or ProductReview in the verified data.
Limited public feedback can make it harder to gauge typical customer outcomes.
Reported concerns and risk indicators
Scam Detector assigned boxtikcontent.com a medium‑risk trust score of 57.6 and cited red flags including phishing, spamming and suspicious domain proximity.
That rating suggests caution; use documented cancellation steps and keep records if you decide to subscribe or cancel.
Documentation checklist
Essential items to collect
- Account username and member ID (if any).
- Payment receipts and bank or card transaction records.
- Confirmation emails, screenshots of account status and unsubscribe screens.
- Any SMS messages, including STOP confirmations.
How to organise your evidence
- Save copies as PDFs or screenshots with timestamps.
- Log dates and times of phone calls and the names of any representatives you speak to.
- Keep all email threads and replies in one folder for easy reference.
Common mistakes
Not getting and saving confirmation
Many users assume cancellation is complete without saving confirmation. Always obtain and keep a written or screenshot confirmation.
Without confirmation, disputing future charges or requesting refunds is harder.
Assuming automatic refunds or pro‑rata credits
Boxtik’s terms state no pro‑rata refunds; assuming you will get a partial refund can lead to surprise charges.
If you require a refund, request it in writing immediately and follow the documented complaint process.
Using the wrong cancellation channel
Cancel via the method that is documented for your service: account settings, customer service portal, phone, email, or SMS STOP.
Using an unsupported channel may delay processing or leave your account active.
Comparative recap
Quick comparison table
| Method | Ease | Refund likelihood | Typical resolution time | Notes |
|---|---|---|---|---|
| Web (account settings) | Easy | Low (no pro‑rata per terms) | Immediate confirmation expected | Use for direct member account cancellations |
| Customer Service portal / live chat / phone | Moderate | Low (case dependent) | Typically within two working days | Good when you need a logged response |
| SMS / Mobile (reply STOP) | Easy | Possible for first two weeks if within 14 days | Confirmation via SMS required | Use STOP and save the confirmation message |
Recommendation
Cancel online via account settings and immediately save confirmation. If you need a refund or dispute, contact customer service and keep evidence.
If unsure about outcomes, prepare documentation and consider contacting your payment provider or NZ consumer authorities.
After cancelling
Monitor your accounts
Watch your card or bank statements for any further charges and retain evidence of the cancellation confirmation.
If you see unauthorised or unexpected charges, contact your bank or card issuer to dispute them.
Further help and useful links
Boxtik Content terms: Terms of Service.
Customer Service portal: Customer Service portal. SMS help page: Senuh SMS terms.
For NZ consumer guidance: Consumer Protection NZ.
Risk report referenced: Scam Detector review.
Address
Registered office
Profile West, Suite 2, First Floor, 950 Great West Road, Brentford, TW8 9ES, United Kingdom.
No New Zealand postal address is listed in the verified material provided.
Contact notes
Public contact channels shown include the email listed in their terms ([email protected]) and the phone number (855) 652-0592.
If you need local assistance in New Zealand, use NZ consumer protection resources linked above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.