Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Change.Org service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Change.Org: Easy Method
What is Change.Org
Overview
Change.org is a global platform for creating and signing petitions that aim to influence organisations, governments, and public opinion.
Main features
The site allows users to start petitions, collect signatures and, in some cases, pay to promote petitions to wider audiences.
How to cancel Change.Org
Stop recurring contributions
- Check your Change.org account pages or dashboard for any recurring contribution settings and turn them off if present.
- If you cannot find a cancellation option, contact Change.org Support via their Help Center or email (see links below) to request cancellation of recurring charges.
- Note: Change.org does not publish separate, clear instructions for cancellation via the App Store or Google Play; if you were charged through a mobile platform, review your app-store subscription settings as a precaution and contact Help Center for clarification.
Delete or close a petition
- To delete a petition permanently, email help@change.org from the address you used to start the petition and request deletion.
- To close (archive) a petition without deleting it, use the petition dashboard controls while logged into the account that created the petition.
- If you need assistance, submit a request through the Change.org Help Center and include the petition URL and your account email.
What happens when you cancel
Access and renewals
When you cancel recurring contributions, future charges should stop, and you will not be billed again for those contributions.
Closing a petition typically removes it from active circulation; deleting a petition removes it permanently after Change.org processes your email request.
Your data
Change.org’s handling of account and petition data follows their Terms of Service and privacy policy; some data may be retained as required by their policies.
Always review the Terms of Service to understand retention, backups and visibility after closure or deletion requests.
Will I get a refund?
Refund policy for promoted petitions
Refund requests for promoted (paid) petitions can be submitted through the Change.org Help Center.
Refund requests must be made within 90 days (3 months) of the contribution for promoted petitions.
Exceptions and how to request
- Refunds are not guaranteed and may be denied in cases of abuse, fraud, or policy violations.
- To request a refund, submit a Help Center request with details of the payment, petition, and reason for the refund.
- Keep records such as transaction dates, confirmation emails and screenshots to support your request.
Change.Org plans and pricing
Summary
No official New Zealand - specific subscription tiers or NZD pricing are published by Change.org as of the latest data.
Where users have reported recurring contributions, amounts appear to be user-selected and vary.
Pricing table
| Plan / Service | Price (NZD) | Notes |
|---|---|---|
| Recurring contributions (user-selected) | Varies | Small recurring donations reported (approx NZ$3 - 10 by some users); not an official published tier. |
| Promoted petitions (paid promotion) | Varies | Pay-to-promote options exist; refunds available within 90 days subject to policy. |
| Official subscription tiers | Varies | No fixed NZD subscription plans publicly listed. |
Your consumer rights in New Zealand
Cooling-off and refund rights
Change.org does not explicitly reference New Zealand’s consumer protections or a 14-day cooling-off right on their site.
However, users in New Zealand may rely on local consumer law separately where applicable, since Change.org refers to "applicable laws in your jurisdiction."
Disputes and legal notices
If you need to escalate a dispute, keep full documentation of charges and correspondence with Change.org.
Formal notices or disputes may need to be sent to Change.org’s corporate address in the United States (see Address section below).
Customer experiences
Positive feedback
Users in New Zealand praise Change.org for making it easy to raise awareness, sign petitions and for helpful customer support in some cases.
Examples include reports of fast responses and satisfactory resolution from support staff.
Common complaints
Several consumers report unexpected or recurring charges and difficulty cancelling contributions or stopping charges.
There are multiple reports of users feeling pressured to give money and encountering challenges with subscription management.
Documentation checklist
Before you cancel
- Record the email address used to create or fund the petition.
- Save petition URL and any confirmation or receipt emails.
- Take screenshots of subscription or contribution settings showing amounts and frequencies.
When you request a refund or dispute a charge
- Gather bank or card statements (redact unrelated information) showing the charge date and amount.
- Include correspondence with Change.org and any support ticket numbers.
- Provide proof of ownership for petitions (if requesting deletion) such as the account email and petition draft evidence.
Common mistakes
Assuming app stores or Change.org handle cancellations the same way
Users often assume in-app charges are cancelled through Change.org when they were billed via Apple or Google; Change.org does not provide clear separate procedures for app-store cancellations.
Always confirm the payment source and follow up via both the app store and Change.org Help Center if unsure.
Not using the same email to request petition deletion
Attempting to delete a petition from a different email can delay or prevent processing; Change.org requires deletion requests from the address used to start the petition.
If you no longer have access to that email, explain the situation clearly to Help Center and provide proof of identity and petition ownership.
Comparative recap
At-a-glance comparison
| Action | Where to do it | Refund window | Notes |
|---|---|---|---|
| Cancel recurring contributions | Change.org account/dashboard or Help Center | Varies (contact Help Center) | No distinct public instructions for App Store / Google Play; verify payment source. |
| Delete a petition | Email help@change.org from the petition starter address | N/A | Closing via dashboard is possible; deletion requires email from starter address. |
| Refund for promoted petitions | Help Center request | 90 days | Refunds may be denied for fraud, abuse or policy violations. |
After cancelling
What to check
Verify that no further charges appear on your bank or card statement for the following billing cycle.
Keep confirmation emails or Help Center responses that confirm cancellation or deletion for your records.
Useful links
Address
Corporate address
Change.org, PBC
548 Market Street #29993, San Francisco, CA 94104-5401, USA
Where to send legal notices
Formal dispute notices or legal correspondence can be sent to the corporate address above. Consider using registered or tracked mail and keep copies of all documents.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.