Cancel Peoplefinders: Easy Method

What is Peoplefinders

Service overview

PeopleFinders is an online people-search and background-report service that offers access to public records, contact details, and limited background checks.

How it is typically billed

PeopleFinders generally sells subscriptions and one-time reports, with billing handled directly by PeopleFinders or through app stores for mobile purchases.

Pricing and renewal terms are usually presented in USD; local NZ pricing was not found in publicly available 2024 - 2025 information.

How to cancel Peoplefinders

Cancel via PeopleFinders website (recommended)

• Log into your PeopleFinders account dashboard (Your Account or Manage Account).
• Find and click "Cancel Membership" or similar subscription control.
• Confirm the cancellation when prompted to stop automatic renewal.
• Save screenshots or confirmation emails as proof of cancellation.

Cancel via mobile app stores or phone

• Google Play (Android): Open Google Play app → Profile → Payments & subscriptions → Subscriptions → choose PeopleFinders → Cancel subscription.
• App Store (iOS): Open Settings → tap your Apple ID → Subscriptions → select PeopleFinders → Cancel Subscription. Apple handles billing for App Store purchases.
• Phone: Call PeopleFinders customer support at +1 800-718-8997 during business hours and request cancellation. Ask for email confirmation.

What happens when you cancel

Access after cancellation

Cancellation usually stops automatic renewal at the end of the current billing period.

You will often retain access until that billing period expires; immediate loss of access depends on the plan and timing.

Billing and data handling

Stopping renewal does not automatically guarantee a refund; refunds follow the provider’s policy and any app store rules.

PeopleFinders retains account and purchase records; request data removal or account deletion if you want records removed per their procedures.

Will I get a refund?

Official refund policy

According to the PeopleFinders Terms of Service, all fees, including initial and renewal charges, are non-refundable.

That non-refundable clause is the starting point for most refund requests unless an exception applies.

Possible exceptions and third-party windows

• Some reports indicate a narrow refund window (for example, within 3 days of sign-up) may be offered for subscription plans in limited circumstances.
• App-store purchases (Apple/Google) are subject to Apple’s or Google’s refund procedures and timelines.
• Other third-party sources mention occasional 14-day refunds for specific issues, but those may refer to different services and may not reflect PeopleFinders’ policy.

Peoplefinders plans and pricing

Available pricing information

No reliable NZD pricing for PeopleFinders was found for 2024 - 2025.

Most public pricing is in USD; contact support or convert USD to NZD for an approximate local cost.

Summary table

Your consumer rights in New Zealand

Key legal protections

Under New Zealand consumer law, services must be as described, delivered, and of acceptable quality.

If PeopleFinders misrepresents the product or fails to deliver, that can be a basis for a refund or complaint under the Consumer Guarantees Act or Fair Trading Act.

Practical options for NZ customers

• Lodge a complaint with the Commerce Commission if the seller engages in unfair practices.
• Use your credit card issuer's chargeback/dispute process if the merchant refuses a reasonable refund and the charge appears unfair.
• Note: digital services may fall outside the 14‑day cooling‑off window depending on how the sale was made.

Customer experiences

Positive feedback

Some customers report helpful and professional customer service agents who resolved billing issues or assisted with cancellations.

These positive cases often mention specific representatives and quick resolution of account questions.

Common complaints

Many users complain about unexpected recurring subscription charges after perceived one-time purchases.

Other frequent issues include difficulty cancelling and disappointing refund outcomes when billed unintentionally.

Documentation checklist

What to gather before you cancel

• Account username/email and last four digits of the payment card used.
• Order confirmation, receipt, and any subscription renewal emails.
• Screenshots of account subscription page showing current plan and renewal date.

What to keep after cancellation

• Cancellation confirmation email or screenshot showing the cancellation success message.
• Call reference number and agent name if you cancelled by phone.
• Copies of refund requests or dispute correspondence with the merchant or card issuer.

Common mistakes

Assuming deleting the app cancels subscription

Deleting the mobile app does not cancel a subscription. App-store subscriptions must be cancelled through Google Play or the App Store.

Always check your app-store subscription settings after removing an app from your device.

Relying only on verbal confirmation

Relying solely on a phone cancellation without written confirmation can cause disputes later.

Always request and save an email or screenshot confirming cancellation and any end-of‑term access details.

Comparative recap

Quick comparison

The table below compares cancellation routes, likely refund chances, and the recommended immediate action for each.

Comparison table

After cancelling

Check your statements

Monitor your bank and card statements for one or two billing cycles to ensure no further charges occur.

If an unexpected charge appears, contact your card issuer to dispute the charge and provide cancellation proof.

Helpful links and next steps

• PeopleFinders Terms of Use
• Commerce Commission (New Zealand)
• Consumer Protection (New Zealand)

Address

Corporate mailing address

Send written cancellation or correspondence to the corporate address below if required or if you want a postal record.

Mailing details

PeopleFinders.com

1821 Q Street, Sacramento, CA 95811, United States