Cancel QUINN online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Quinn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Quinn: Easy Method
What is Quinn
Overview
Quinn is a subscription service that provides audio content and in-app purchases accessed via apps and a web platform.
Service offered
Quinn offers recurring plans (monthly and yearly) and one-off purchases such as tips ("Roses"), with purchases listed in USD on app listings and on Quinn's site.
How to cancel Quinn
Cancel via Apple App Store
- Open the App Store app on your Apple device and tap your profile.
- Go to Subscriptions, find Quinn and tap Cancel Subscription to stop future billing.
- Note: Apple subscriptions auto-renew until you cancel. Quinn Terms.
Cancel via Google Play
- Open Google Play, tap your profile, then Payments & subscriptions > Subscriptions.
- Select Quinn and tap Cancel subscription to stop renewals.
- This prevents future charges through Google Play. See Quinn Terms: tryquinn.com.
Cancel via Quinn directly (web or in-app)
- Sign in to your Quinn account on the website or app and manage subscriptions in your account settings.
- If you cannot cancel from your account, contact Quinn customer support for assistance.
- Quinn states access continues until the end of the current billing period for direct subscriptions. Quinn Terms.
What happens when you cancel
Billing and renewals
Cancelling stops future auto-renewal. App store subscriptions must be cancelled through the respective store to prevent further billing.
Access after cancellation
For subscriptions purchased directly through Quinn, access typically continues until the end of the current billing period.
For app-store purchases, cancellation prevents future charges; in many cases you retain access for the remainder of the paid period - check your store receipts or Quinn support for confirmation.
Data and account status
Cancelling a subscription does not necessarily delete your Quinn account or personal data. Contact Quinn if you want account deletion or data removal.
Will I get a refund?
Quinn's stated refund policy
Quinn's terms state that purchases, including subscriptions and single-purchase products, are generally final and non-refundable.
The terms also say there are no credits for partially used periods. See Quinn Terms: tryquinn.com.
Exceptions and jurisdictional rights
- Subscribers in the EU, EEA, UK and Switzerland may be entitled by law to a full refund within 14 days of the subscription start; Quinn recommends contacting them if your jurisdiction entitles you to a refund.
- New Zealand consumer law (see next section) may provide remedies that override "no refunds" clauses in some circumstances.
Quinn plans and pricing
Common plans
Pricing varies between app stores and Quinn's official site; listed prices below come from publicly available listings.
Pricing table
| Plan | Price (listed) | Period | Features |
|---|---|---|---|
| Monthly Subscription (App Store) | US$14.99 | Monthly | Unlimited access to all audios |
| Yearly Subscription (App Store) | US$99.99 | Annual | Unlimited access to all audios |
| Monthly Subscription (official site) | US$7.99 | Monthly | Unlimited access to all audios |
| Yearly Subscription (official site) | US$59.99 | Annual | Unlimited access to all audios |
| Roses (tips) | US$2.99 (single); bundles from US$69.99 | One-off | Tip creators |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, services must be supplied with reasonable care and skill, fit for purpose, and delivered within a reasonable time.
If Quinn's service fails these guarantees (for example, persistent app crashes), you may be entitled to a remedy such as repair, repeat service, refund, or cancellation.
Contract terms cannot remove your rights
Terms that say "no refunds" cannot override statutory guarantees in New Zealand.
If you believe your CGA rights have been breached, contact the business first, then seek help from Consumer Protection NZ or Consumer NZ.
Customer experiences
Positive feedback
Many New Zealand users rate Quinn positively on the App Store (4.56/5 from 111 ratings), praising its help during difficult times. AppTail.
Negative feedback
Some users report being charged after cancelling free trials, difficulty cancelling subscriptions, and limited response to refund requests.
Other complaints include app crashes and organisational issues. Some Trustpilot reviews reference a different service (QuinnBet) with separate issues; check the service name carefully. Trustpilot QuinnBet.
Documentation checklist
What to prepare before contacting support
- Proof of purchase or subscription receipt (Apple/Google/email confirmation).
- Subscription ID, order number or transaction ID from your store receipt.
- Screenshots of subscription pages, billing history, or cancellation attempts.
- Dates and times of charges and cancellation attempts.
- Payment method details (card type, last four digits) if needed for verification.
Useful links to include
- Link to the Quinn Terms page: tryquinn.com/terms
- App Store or Google Play receipt links provided in your email receipt.
Common mistakes
Not cancelling in the correct store
A frequent error is attempting to cancel via Quinn's website when the subscription was purchased through Apple or Google.
If you bought via the App Store or Google Play you must cancel through that store to stop future billing.
Assuming "no refunds" always applies
Believing a blanket "no refunds" term will always block a remedy can be a mistake in New Zealand.
If the service fails to meet CGA guarantees, you may still be entitled to a remedy despite the stated policy.
Comparative recap
Quick comparison
The table below summarises cancellation method, refund likelihood, and typical access after cancelling by purchase source.
Comparison table
| Subscription source | How to cancel | Refund availability (general) | Access after cancellation |
|---|---|---|---|
| Apple App Store | Cancel via Apple ID > Subscriptions in App Store app | Generally non-refundable per Quinn; follow Apple policies; check local rights | Typically access remains until the end of the paid period (confirm in App Store) |
| Google Play | Cancel via Google Play > Purchases > Subscriptions | Generally non-refundable per Quinn; follow Google policies; check local rights | Typically access remains until the end of the paid period (confirm in Play Store) |
| Direct via Quinn (web/in-app) | Manage subscription in your Quinn account or contact Quinn support | Generally non-refundable; exceptions may apply (see jurisdictional rules) | Quinn states access continues until the end of the current billing period |
After cancelling
Follow-up steps
- Keep your cancellation confirmation or screenshot and any store receipts.
- Monitor your bank or card statement for unexpected charges and document them.
Helpful links and contacts
- Quinn Terms: tryquinn.com/terms
- Apple subscriptions help: Apple - manage subscriptions
- Google Play subscriptions: Google Play - cancel subscriptions
- Consumer rights in NZ: Consumer Protection NZ - CGA
Address
Quinn Law Solicitors (listed contact)
PO Box 25-608, St Heliers, Auckland 1740.
Clarification
This address is for Quinn Law Solicitors in New Zealand. If the service you mean is a different "Quinn" (for example an app or QuinnBet), please clarify so contact details can be updated.
FAQ
Avertissement important concernant les limites du service
Dans un souci de transparence et de prévention, il est essentiel de rappeler les limites inhérentes à tout service d'envoi dématérialisé, même lorsqu'il est horodaté, tracé et certifié. Les garanties portent sur l'envoi et la preuve technique, mais jamais sur le comportement, la diligence ou les décisions du destinataire.
Attention, Postclic ne peut pas :
- garantir que le destinataire reçoive, ouvre ou prenne connaissance de votre e-courrier.
- garantir que le destinataire traite, accepte ou exécute votre demande.
- garantir l'exactitude ou la complétude du contenu rédigé par l'utilisateur.
- garantir la validité d'une adresse erronée ou non mise à jour.
- empêcher une contestation du destinataire sur la portée juridique du courrier.