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Cancellation service #1 in Philippines
LinkedIn launched in 2003 and is owned by Microsoft, which acquired it in 2016. Its headquarters is in Sunnyvale, California, and the service works as a professional network where you build a profile, connect with employers, and apply for jobs. In practice, many users in the Philippines sign up for Premium during a job hunt, then forget that the plan auto-renews every month.
The business model is freemium. You can use a basic account for free, but Premium adds paid features such as InMail, profile insights, applicant comparisons, advanced search, and hiring or sales tools. LinkedIn also offers free trials for some plans, and those trials convert into paid subscriptions if you do not cancel before the trial end date "at the start of each subscription period" (linkedin.com).
The most common paid plan for regular users is Premium Career at $29.99 (₱1,694) per month. That plan is aimed at job seekers and includes InMail messaging, profile insights, and job insights. Higher tiers move fast into business use, with Premium Business at $59.99 (₱3,389), Sales Navigator Core at $119.99 (₱6,779), Sales Navigator Advanced at $159.99 (₱9,039), and Recruiter Lite at $170.00 (₱9,605) per month.
Here is the practical reality: many subscribers only use one or two features, usually profile views and a few InMails. If that sounds like you, a monthly charge above ₱1,694 can feel steep, especially when local alternatives such as JobStreet Philippines, Kalibrr, and OnlineJobs.ph are free for job seekers.
LinkedIn is fully available in the Philippines, but support details are limited. Phone support is not published, email support is not published, and LinkedIn points users to its Help Center with live chat access instead (linkedin.com). That matters if your cancellation goes wrong, because you may need to solve everything through your account and saved screenshots.
Pricing is usually shown in US dollars, so Philippine users often see converted amounts on cards and e-wallets. Payment may go through credit cards and platform billing like App Store or Google Play, depending on where you subscribed. Just a reminder: the cancellation method must match the purchase channel. If you subscribed through Apple or Google, cancelling inside the LinkedIn website may not stop the renewal.
Many LinkedIn users in the Philippines get frustrated when the cancellation flow is unclear or when charges continue after they thought they had cancelled. That frustration is valid. Local issue tracking in this brief shows two recurring complaints: continued billing after cancellation and limited support options for Philippine users.
Before you click anything, check your billing date inside your Premium settings and take a screenshot of your current plan name. Save anything you may lose access to at the end of the billing cycle, such as InMail usage history, candidate lists, saved leads, or profile insights. If you are cancelling during a free trial, do it at least a day before the trial ends so you do not get hit by an automatic renewal.
If you bought Premium directly through LinkedIn, the web method is the standard route. Sign in to your account, click the Me icon at the top right, select Access My Premium, click Manage Premium account on the left side, then under Subscription click Cancel subscription and follow the on-screen instructions (linkedin.com).
This is the path that usually works fastest for direct subscriptions: Me icon > Access My Premium > Manage Premium account > Subscription > Cancel subscription. After you confirm, take a screenshot of the final confirmation page. The truth is, LinkedIn’s process is more complicated than it should be because users sometimes stop after visiting account settings but never reach the actual Subscription page.
If your LinkedIn Premium charge comes from Apple, cancellation must be done in iPhone settings, not on the LinkedIn website. Open Settings on your iPhone or iPad, tap your name, tap Subscriptions, choose LinkedIn Premium, then tap Cancel Subscription and confirm (linkedin.com). If you do not see LinkedIn there, you may have subscribed directly on the web instead.
If your charge comes from Google Play, open the Google Play Store app, tap your profile or menu area, open Subscriptions, choose LinkedIn Premium, tap Cancel Subscription, and follow the prompts (linkedin.com). This is one of the most common mistakes I see: users cancel inside LinkedIn but the active Google Play subscription keeps renewing.
LinkedIn does not publish a customer service phone number or support email for this issue in the available support data. The main support route is the Help Center, where live chat may be available through the support page (linkedin.com). If you hit an error page, cannot log in, or keep getting charged, open the Help Center while signed in and prepare your transaction date, amount, and screenshots.
There is no published Philippine cancellation mailing address for LinkedIn. If you still want a paper trail, a registered letter can serve as extra evidence for a billing dispute, although it is not the normal cancellation channel. Some users now use digital registered delivery services such as Postclic to create time-stamped proof of sending, receipt, and opening without going to a post office.
When you cancel LinkedIn Premium, your paid features stay active until the end of your current billing cycle, not until the day you click cancel. LinkedIn states that Premium features, including InMail messages, expire at the end of the current billing cycle and that no refund is provided for unused time after cancellation (linkedin.com).
For example, if your billing date is April 28 and you cancel on April 10, you should still have access until April 28. That is useful if you want to finish a job search push or use remaining InMail credits, but it also means you should not expect money back for the unused portion of the month.
LinkedIn Premium subscriptions auto-renew at the start of each subscription period unless you cancel before the renewal date (linkedin.com). There is no minimum commitment duration specified in the terms, so you can cancel at any time, but timing matters. Miss the deadline and you will usually be billed for the next month.
This is where many users get caught. A free trial can quietly become a paid plan, and a monthly plan can keep rolling if you assume deleting the app or closing the browser is enough. It is not. The subscription stays active until the billing system receives a proper cancellation through the right channel.
Cancellation of Premium is not the same as deleting your LinkedIn account. Your main profile, network, and standard free account remain unless you separately close the whole account. Premium-only features end at the billing cycle close, while LinkedIn says data handling after cancellation follows its privacy rules and may vary by feature set (linkedin.com).
If you want a copy of anything important, export it before your paid access expires. That includes recruiter searches, saved leads, job applicant insights, and any usage history that matters for your work. Once the plan reverts to free, some views and tools are no longer available.
Many users get upset here because cancelling and getting a refund are not the same thing. LinkedIn says Premium subscriptions may be refundable within 7 days from the date of charge only if there has been no use of Premium features during that period (linkedin.com). After that, refunds are generally not offered.
LinkedIn also states that there are no refunds for unused periods after cancellation (linkedin.com). So if you cancel halfway through the month, you usually keep access until the billing date, but you do not get half your money back. In real terms, success is highest when the charge is very recent and the Premium features were not used.
In the Philippines, subscription complaints are mainly handled under the Consumer Act of the Philippines or Republic Act No. 7394. There is no universal cooling-off rule for every online subscription, but door-to-door and direct sales have a 7 working day cooling-off period in some situations, while online services do not automatically get the same broad rule. DTI is the consumer authority named in the research block for this topic.
For LinkedIn specifically, the practical match is this: if you were charged recently and did not really use the service, ask for a refund right away within 7 days and keep proof. If the problem is unauthorized billing or a duplicate charge, your case is stronger because LinkedIn’s promo terms say refunds may be considered where there are good reasons to believe payment was made without your intent, such as billing errors or unauthorized billing (linkedin.com).
Start in the LinkedIn Help Center and use the support path tied to billing or Premium issues. Have your transaction date, exact amount, payment channel, and account email ready. State whether the charge was within 7 days, whether you used any Premium features, and whether the issue is an accidental renewal, duplicate charge, or unauthorized payment.
If the charge came through App Store or Google Play, also use that platform’s subscription support route because the payment processor is Apple or Google. This matters a lot. LinkedIn may point you back to the platform that actually billed you, and that can add days if you start in the wrong place.
If support does not fix an unauthorized or continued charge, you can dispute the transaction with your bank, credit card issuer, or e-wallet provider such as GCash or Maya. Under BSP complaint practice referenced in the brief, cardholders typically have up to 60 days from the statement date to dispute a transaction. Save screenshots of your cancellation confirmation before you do this.
Use chargeback as a last resort for unauthorized billing, duplicate charges, or continued charges after confirmed cancellation. For broader consumer complaints about online subscriptions, DTI handles cases under RA 7394. In plain terms, if LinkedIn keeps charging after you have proof of cancellation, do not wait through several billing cycles. Raise it quickly with both the payment provider and DTI if needed.
LinkedIn’s User Agreement says Premium subscriptions automatically renew at the start of each subscription period unless you cancel before renewal (linkedin.com). It also says there is no minimum commitment duration specified and no cancellation fee is stated in the terms. That is good news if you only want one month of access.
Free trial terms matter even more. LinkedIn says some Premium subscriptions include a free trial and that you must cancel before the trial ends if you do not want to continue after the trial (linkedin.com). In simple terms, a free trial is not a free pass forever. If you miss the end date, billing starts automatically.
LinkedIn’s User Agreement says it is governed by the laws of the United States and that disputes are resolved in courts in San Francisco, California, with arbitration terms also mentioned (linkedin.com). For a Philippine user with a billing complaint, that language sounds intimidating, but your practical path for day-to-day payment disputes is still local: keep evidence, contact support, and if needed go to your bank, e-wallet provider, or DTI.
After cancellation, LinkedIn states that your access to Premium features ends at the end of the current billing period and that data retention depends on its privacy policies (linkedin.com). So the key terms affecting consumers are simple: auto-renewal is on by default, there is no listed cancellation fee, and forgetting to cancel before renewal can trigger another full billing cycle.
Plan | Price (USD / PHP) | Period | Main use |
|---|---|---|---|
Premium Career | $29.99 (₱1,694)* | Monthly | Job search |
Premium Business | $59.99 (₱3,389)* | Monthly | Business networking |
Sales Navigator Core | $119.99 (₱6,779)* | Monthly | Sales prospecting |
Sales Navigator Advanced | $159.99 (₱9,039)* | Monthly | Sales teams |
Recruiter Lite | $170.00 (₱9,605)* | Monthly | Hiring |
Prices are approximate, converted from USD at 1 USD ≈ 56.5 PHP. LinkedIn may change pricing by region, billing channel, or promotion, so check the official service pages for the exact local amount.
The least expensive plan in this list is Premium Career at $29.99 (₱1,694) per month. The most expensive is Recruiter Lite at $170.00 (₱9,605) per month. That is a big spread, and it shows why many ordinary users only need the entry Premium tier, if any paid tier at all.
For Philippine job seekers, Premium Career is the easiest plan to justify for one short hiring cycle. For employers, recruiters, or sales teams, the jump from ₱3,389 to above ₱9,000 per month is significant. If you are paying for Business, Sales Navigator, or Recruiter Lite and only use a few filters each week, you may be overpaying.
The verified pricing block here lists monthly plans only, not annual discounts. That means there is no confirmed annual saving figure in this dataset, so it is smarter not to assume an annual plan is always a better deal. What is confirmed is auto-renewal. If you do not cancel before the next billing date, the next period starts automatically.
There is also no cancellation fee listed in the User Agreement. So the real hidden cost is not a termination penalty. It is the extra month you pay because you forgot the renewal date or cancelled in the wrong channel.
For users in the Philippines, the main consumer law reference is the Consumer Act of the Philippines or Republic Act No. 7394. In plain language, it supports your right to fair dealing, truthful billing, and complaint handling for paid services. The research block also points to DTI as the relevant authority for this type of issue.
There is no universal cooling-off period for every online subscription in the Philippines. Door-to-door or direct sales can involve a 7 working day cooling-off period, but online subscriptions like LinkedIn do not automatically come with a blanket cancellation window under all circumstances. That is why LinkedIn’s own 7 day refund rule for unused Premium access is so important in practice.
The structured law block says consumers may have a right to withdraw from subscription contracts within a specified period, typically 7 days, without penalty, although that may not apply if the service has already been fully provided. For LinkedIn, that lines up closely with the company’s rule that a refund may be possible within 7 days if Premium features were not used (linkedin.com).
If your complaint is not about buyer’s remorse but about continued billing after cancellation, your strongest evidence is documentary proof. Save the cancellation confirmation screen, the confirmation email if one arrives, the transaction entry on your bank statement, and any chat transcript from LinkedIn support. Without those, a bank or DTI complaint takes longer.
Start by sending your concern to LinkedIn through the Help Center and request a written case reference. If the issue remains unresolved, file a complaint with DTI and attach screenshots showing the cancellation date, the amount charged, and the payment method. If the charge is on a card or e-wallet, also file a dispute with your issuer within 60 days from the statement date when possible under BSP-related dispute practice in the brief.
For LinkedIn billing complaints, the cleanest order is support first, payment dispute second, DTI third if the problem continues. That gives you a service record, a financial dispute record, and a consumer complaint record. Those three together are much stronger than a single angry message sent days later.
Clear verdict: cancellation appears difficult more often than easy in the available review sample. The sentiment data here shows 0 positive and 3 negative unique reviews, with repeated complaints about failed cancellation attempts, account access problems, and long delays. In the Philippines, this lines up with local complaints about continued charges after cancellation and limited support options.
Theme | Frequency | Typical example |
|---|---|---|
Hard to cancel | High | Two weeks trying |
Login issues | Medium | Cannot get in |
Billing worry | Medium | Fear of extra charge |
Source | Rating | Number of reviews |
|---|---|---|
TrustPilot | 1/5 trend | 3 |
Source | Rating | Main topic | Sentiment |
|---|---|---|---|
TrustPilot | 1/5 | Ease of cancellation | Negative |
TrustPilot | 1/5 | Trial cancellation | Negative |
TrustPilot | 1/5 | Account email issue | Negative |
Only negative user reviews were provided in this dataset, so it would be misleading to pretend the cancellation experience is praised. Still, LinkedIn does have strengths outside cancellation, especially for networking, recruiter visibility, and job discovery. The problem is that those positives do not automatically make billing support easy.
Before cancellation, collect four basics: a screenshot of your current plan, a screenshot showing the renewal date, a copy of the latest charge, and any Premium-only data you may need later. This matters because LinkedIn support does not publish a direct email or phone line in the available support data, so your own records become your best proof.
For a refund request, keep the charge date, amount, card or wallet name, and proof of non-use if the charge is within 7 days. If you contacted support, save the chat transcript or ticket number. If you later need a chargeback through a bank, GCash, or Maya, these details can decide whether the case moves quickly or stalls.
After cancellation, save the final confirmation page and watch your next statement. One screenshot taken at the right moment can save you from arguing about dates later. That is especially true if a charge lands after you already cancelled.
The biggest mistake is cancelling in the wrong place. If you subscribed through App Store or Google Play, you must cancel there. A user who deletes the LinkedIn app or cancels only on the website may still see another monthly charge because Apple or Google remains the active billing channel.
Solution: match the cancellation path to the payment route shown on your statement. Apple charge means iPhone settings, Google charge means Play Store, direct LinkedIn charge means web account settings.
Another common error is waiting until the final hours of a free trial. LinkedIn’s terms say the subscription renews automatically at the start of the next period if you do not cancel in time (linkedin.com). That means a delay of even one day can cost you $29.99 (₱1,694) or much more on higher plans.
Solution: cancel at least 24 hours before the listed renewal date and set a phone reminder two days earlier. This is basic, but it prevents most accidental renewals.
Many users assume that if they cancel halfway through the month, LinkedIn will refund the unused half. The refund policy says otherwise. Premium features remain until the end of the cycle, but unused time is generally not refunded (linkedin.com).
Solution: if you want money back, act within 7 days of the charge and avoid using Premium features while you request a refund. If you already used InMail or other Premium tools, your chances are lower.
This is the mistake that causes the biggest headache when a charge appears later. Users sometimes click through the cancellation flow, close the page, and keep no screenshot. Then a bank, e-wallet, or support agent asks for proof and the user has nothing except memory.
Solution: save the confirmation page, any email confirmation, and a timestamped screenshot. If login access becomes a problem later, that proof is what protects you.
One review in the dataset mentions being unable to get in while trying to cancel a trial. If you lose access to your email or account and simply wait, the subscription can keep renewing. The same risk appears in the review about being unable to change an old email.
Solution: fix access issues immediately through the Help Center, then monitor your payment method. If a charge posts while you are locked out, dispute it fast and attach proof that you tried to cancel.
Method | Notice period | Fee | Difficulty |
|---|---|---|---|
Web/account | Before next billing | No cancellation fee | Easy |
App Store (iOS) | Before next billing | No cancellation fee | Medium |
Google Play (Android) | Before next billing | No cancellation fee | Medium |
Registered mail | 5-10 business days | No cancellation fee | Higher but best proof |
The web route is the cleanest option for direct LinkedIn subscriptions because it follows LinkedIn’s own published cancellation steps. App Store and Google Play work fine when they are the real billing channel, but they add one extra layer because Apple or Google controls the subscription. Registered mail is slower and not LinkedIn’s normal route, yet it can still help as supporting evidence in a dispute.
No single method fits every case. The right choice depends on where you originally subscribed and how strong a paper trail you need for a possible refund or chargeback.
Right after cancelling, confirm three things: the plan shows an end date, auto-renewal is no longer active, and you have a screenshot of that status. Then set a calendar reminder for one day before and three days after the expected final billing date so you remember to verify your statement.
Keep access until the billing cycle ends, but do not assume that means all billing risk is gone. Watch your bank, credit card, GCash, or Maya history for at least one more cycle. If an unexpected charge appears, act quickly while the evidence is fresh.
If an unauthorized or continued charge appears, contact your bank or e-wallet provider immediately and mention that you already cancelled. The brief says cardholders in the Philippines typically have up to 60 days from the statement date to dispute a transaction under BSP-related practice. DTI can also handle online subscription complaints under RA 7394 if the issue is not resolved.
If you are cancelling because Premium no longer feels worth it, local alternatives can cover many needs. JobStreet Philippines is strong for mainstream local roles, OnlineJobs.ph is useful for remote and freelance work, and Kalibrr is solid for skills-based job matching. All three are free for job seekers.
LinkedIn does not publish a physical cancellation address in the Philippines for Premium terminations in the data provided here. In practical terms, that means cancellation is designed to be handled online through your LinkedIn account, App Store, or Google Play depending on how you subscribed.
If you were hoping for a branch office or local form you can submit in person, that option is not available in the verified material. For most users, the account dashboard and Help Center are the real service channels.
If you need stronger evidence for a dispute, create your proof around screenshots, support transcripts, statement entries, and if necessary a registered letter sent as supporting notice. That letter is not the main cancellation channel for LinkedIn, but it can still help show a timeline if a bank, e-wallet provider, or DTI later asks what steps you took.
The key point is simple: do the actual cancellation online, save proof immediately, and do not rely on account deletion alone to stop billing. That is the safest way to cancel LinkedIn Premium in the Philippines without extra hassle.
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Written by Sofia Lim
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.