Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Movavi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Movavi: Easy Method
What is Movavi
Overview
Movavi is a software company that offers consumer multimedia tools such as video editors, effect sets, converters and online services. Its products target beginners and content creators with drag-and-drop interfaces and prebuilt effects.
How people use it
Typical uses include home video editing, quick social media clips, and applying ready-made effects or templates. Some products are sold as one-time purchases while others are subscription-based or delivered via platform stores.
How to cancel Movavi
Cancel on Google Play (Android)
- Open Google Play Store on your Android device.
- Tap Menu → Subscriptions → select your Movavi subscription → Cancel subscription.
- Note: Uninstalling the app does not stop the subscription; you must cancel in Google Play.
Cancel on iOS (App Store)
- Open iPhone or iPad Settings → Your Name → Subscriptions.
- Select the Movavi subscription → Cancel subscription to stop auto‑renewal.
Cancel Movavi Desktop / web account
- Log in to your Movavi account on the Movavi website.
- Go to the Programs, Effects or Services tab → select the subscription → cancel.
- Cancel any separate free trials (for example, Effects) independently if activated.
Things to remember when cancelling
- Cancellation updates within 24 hours; allow time to reflect in your account.
- Cancel at least 3 days before renewal to reduce the risk of being charged.
- Purchases via App Store or Google Play must be cancelled through those platforms.
What happens when you cancel
Access after cancellation
After cancellation you generally keep access for the remainder of the paid period. Subscriptions stop auto‑renewal but remain active until the period ends.
Account and data
Your Movavi account, licenses for perpetual purchases and account data typically remain available after cancellation. Specific data‑retention rules are governed by Movavi's account policies.
Will I get a refund?
Refunds for purchases from Movavi website
- Eligible within 14 calendar days for defined cases only.
- Valid reasons include unresolved technical issues after Support help within 14 days, duplicate purchases within 14 days, activation problems unresolved within 24 hours, buying an Effect Set with no compatible Movavi program, or product discontinuation preventing use of the prepaid period.
- Refunds take up to 10 working days after Support confirms the refund.
Limitations and platform purchases
- No refunds for change of mind, dissatisfaction with features, or if you have already activated and used trial/content.
- Policy applies only to purchases made directly from the Movavi website; purchases from retailers or partners follow the seller's policy.
- Transaction fees, commissions and similar charges are not refunded.
- If you bought via the App Store or Google Play, refund requests must be handled through those platforms.
Movavi plans and pricing
Representative offering
Below is a confirmed pricing example found for New Zealand: one-time purchase via Steam.
Pricing notes
Movavi's website lists prices primarily in USD; local NZD amounts may vary by payment method and exchange rate. Subscription prices on Movavi's site are USD-denominated and converted at payment time.
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Movavi Video Editor 2025 (Steam) | NZ$ 58.29 | One‑time / perpetual | Full version of Video Editor 2025 |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under New Zealand law, digital goods must be of acceptable quality and fit for purpose. If Movavi's software is faulty or misrepresented, you may be entitled to a remedy such as a repair, replacement or refund under the CGA.
Limits on company policies
Movavi's internal no‑refund clauses do not automatically override statutory rights. Terms that inappropriately attempt to waive legal rights may be unenforceable in New Zealand.
Customer experiences
Positive feedback
Many users praise Movavi for being user‑friendly, intuitive and fast for quick video projects. Support has been reported as helpful and prompt in some Trustpilot and review site cases.
Negative feedback
Common complaints include unclear billing, unexpected auto‑renewals, denied refunds for change of mind, watermarks without specific purchases, and software stability issues.
Documentation checklist
What to gather before contacting support
- Order number or invoice (receipt) and date of purchase.
- The email address used for the Movavi account and any order confirmation emails.
- Screenshots of error messages, billing transactions or subscription entries.
- Platform purchase ID if bought via App Store or Google Play (store receipt).
- Details of troubleshooting steps already taken and timestamps for activation/trial start.
How this helps
- Having complete documentation speeds support verification and refund assessment.
- Store receipts are required for platform refunds; Movavi support needs account/order evidence for website refunds.
Common mistakes
Uninstalling the app instead of cancelling
Many users assume deleting the app cancels the subscription. Uninstalling does NOT cancel a subscription; you must cancel via Google Play, App Store or your Movavi account.
Expecting a refund for change of mind
Movavi's refund policy generally does not cover change of mind or dissatisfaction. Users often try to claim refunds that fall outside the company’s specified conditions and are then refused.
Missing separate trial cancellations
Free trials for add‑ons (for example Effect Sets) may need separate cancellation. Users have lost access or been charged when they did not cancel the specific trial independently.
Comparative recap
At-a-glance channel comparison
| Channel | How to cancel | Refund eligibility | Access after cancel |
|---|---|---|---|
| Google Play (Android) | Cancel in Google Play Store → Subscriptions → select Movavi → Cancel | Refunds handled by Google Play; Movavi website policy does not apply to store purchases | Access continues until the end of the paid period |
| App Store (iOS) | Cancel in iPhone/iPad Settings → Your Name → Subscriptions → select Movavi → Cancel | Refunds handled by Apple; follow App Store refund process | Access continues until the end of the paid period |
| Movavi website / web account | Log in to Movavi account → Programs/Effects/Services tab → select subscription → cancel | Website purchases: limited 14‑day refund window for specific conditions; support confirmation required | Access continues until the end of the paid period; cancellation updates within 24 hours |
After cancelling
Follow-up actions
- Keep confirmation emails or cancellation screenshots until billing has been verified.
- Check the payment method or store purchase history to confirm no further charges occur.
Helpful links
- Movavi Support
- Google Play help - cancel subscriptions
- Apple Support - cancel subscriptions on iPhone or iPad
- New Zealand consumer protection (CGA information)
Address
Corporate contact
Movavi Software Limited, Office 201, 3 Krinou Street, Agios Athanasios Municipality, Limassol 4103, Cyprus.
Notes about New Zealand contact
No separate New Zealand postal address was found. For cancellations or refunds, use your platform (App Store / Google Play) or submit a request via Movavi Support.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.