Cancel Horse & Country Tv: Easy Method

What is Horse & Country Tv

Service overview

Horse & Country TV (H&C) is a streaming service focused on equestrian sports, shows and lifestyle content.

It is available via the H&C app, web browsers and through platform partners such as Google Play, Apple, Roku and Amazon.

Who it serves

The service targets horse enthusiasts and offers tiered plans including monthly and annual subscriptions.

Content access and billing can vary by purchase channel (in‑app, web, or third‑party stores).

How to cancel Horse & Country Tv

Cancel on the web (recommended)

• Log into your account at Horse & Country TV.
• Go to Account → Billing & Payments → click "Cancel Subscription" and follow the prompts.
• See the support article for full guidance: How do I cancel my subscription?

Cancel via platform stores

• Google Play (Android device): Open Google Play Store app → tap profile icon → Payments & subscriptions → Subscriptions → select Horse & Country → Cancel subscription.
• Google Play on computer: Go to play.google.com → profile → Payments & subscriptions → Subscriptions → select subscription → Manage → Cancel Subscription.
• Apple (iPhone/iPad or iTunes): Open Settings → tap your name → Subscriptions → select the subscription → Cancel Subscription. Or via iTunes on a computer: Account → View My Account → Manage Subscriptions → Cancel.
• Roku: On your Roku device highlight the channel → press * (Star) → choose Manage subscription → Cancel subscription. Or via my.roku.com → Manage your subscriptions → Unsubscribe.
• Amazon: Go to Your Memberships and Subscriptions → select H&C+ Settings → Turn off auto‑renewal.

What happens when you cancel

Access after cancellation

When you cancel, access typically continues until the end of your current paid period.

You will not lose immediate access unless the provider states otherwise at the point of cancellation.

Billing and renewal

Auto‑renewal is turned off at cancellation; no further charges should occur from that subscription after the paid period ends.

If charged after cancellation, check which store billed you (Google, Apple, Roku, Amazon or H&C web) before contacting support or your bank.

Data and account

Your account data and profile typically remain unless you request deletion via support.

Keep screenshots of cancellation confirmations and receipts until you are sure charges have stopped.

Will I get a refund?

Official refund policy

H&C's terms state there is a statutory right to withdraw within 14 days of signing up, but accessing digital content will forfeit that right.

The service also states there are no refunds for unused periods after cancellation; access continues to the end of the paid period.

Exceptions and provider cancellations

• If Horse & Country cancels your agreement, you may either retain access until the end of the paid period or receive a refund for the remaining unused period.
• Refunds for third‑party purchases (Google, Apple, Roku, Amazon) must usually be requested via the store that processed the payment.

Practical steps if you believe you qualify

• Request a refund through the channel you paid with (store or H&C web support).
• Keep evidence of service faults (screenshots, error messages, communication) to support your claim.
• If unresolved, you can seek complaint channels in New Zealand (see consumer rights section).

Horse & Country Tv plans and pricing

NZ pricing summary

Below are New Zealand in‑app prices found in the Apple App Store and H&C listings for NZ customers.

Website prices may display USD; use your store's local price at purchase.

Plan table

Your consumer rights in New Zealand

Rights overview

Under New Zealand law (Consumer Guarantees Act and Fair Trading Act), consumers are entitled to clear information and fair contract terms.

Businesses must not engage in misleading or deceptive conduct.

Digital content and cooling-off

H&C's terms reference a 14‑day digital cooling‑off right; however, the application of EU‑style digital cooling‑off in NZ is not identical.

H&C's clause that accessing digital content forfeits the 14‑day refund right may be at odds with local consumer expectations; seek advice if in doubt.

Where to get help in NZ

• Contact H&C support first with evidence of the issue and cancellation attempts.
• If unresolved, you can raise a complaint with Consumer Protection or seek free advice from Citizens Advice Bureau in New Zealand.
• Consider your bank/card provider if unauthorised charges continue after cancellation.

Customer experiences

Common negative reports

Many New Zealand users report difficulties cancelling despite confirmation and continued charges.

Complaints include unclear terms about rolling notice periods, poor customer service and app glitches that left customers unable to use the service while still being billed.

Availability of positive feedback

No clearly positive Trustpilot reviews were found specifically for the New Zealand context in the verified data.

Some users may still have satisfactory experiences depending on purchase channel and support interactions.

Practical takeaway

• Always confirm the billing source (H&C web vs app store) and keep cancellation receipts.
• If problems persist, escalate to your store (Apple/Google/Roku/Amazon) or your bank for disputed charges.

Documentation checklist

Records to keep before and after cancelling

• Account email and username used for the subscription.
• Order number or receipt showing the original purchase.
• Screenshot or PDF of cancellation confirmation and date/time.
• Payment statements showing recurring charges (bank or card statements).
• Evidence of faults or inability to use the service (screenshots, error messages).
• Note which platform was used to subscribe (Web, Apple, Google Play, Roku, Amazon).

Why these documents help

These items speed up support interactions and strengthen any refund or dispute claims.

They are also useful if you need to involve your bank or a consumer protection agency.

Common mistakes

Assuming one cancellation method fits all

Users often try to cancel on the H&C website when their subscription was billed through Apple or Google Play.

This can leave the subscription active and charges continuing from the store.

Not keeping confirmation evidence

Some customers do cancel but do not save the confirmation. Without proof, disputes are harder to resolve.

Always capture screenshots or save emails showing cancellation and the end date of access.

Waiting to act until after a charge

Delaying cancellation until after a renewal can mean paying for another period that you may not use.

Set a calendar reminder a few days before renewal to review and cancel if needed.

Comparative recap

Quick comparison

After cancelling

Follow-up actions

• Save cancellation confirmation and note your final access date.
• Monitor bank/card statements for any unexpected charges over the next billing cycle.
• If charged after cancellation, contact the billing store (Apple/Google/Amazon/Roku) and H&C support with your documentation.

Useful links

• H&C cancellation support article: How do I cancel my subscription?
• H&C legal & refund terms: Terms & Legal
• Google Play subscriptions: play.google.com
• Roku manage subscriptions: my.roku.com

Address

Corporate contact (AU entity)

H&C TV Pty Ltd

PO Box 3875, Parramatta, NSW 2124, Australia

Notes for New Zealand subscribers

Horse & Country does not publish a New Zealand‑specific cancellation mailing address; cancellations are handled online or via the store used to purchase.

If you need written correspondence, use the above postal address and state your subscription details and request.