Cancel Starz: Easy Method

What is Starz

Overview

Starz (also marketed as Lionsgate+) is a subscription-based streaming service offering films, TV series and original programming.

It is available globally through direct subscriptions, device apps, and third-party distributors such as app stores and TV providers.

Content and access

Subscribers stream content via the Starz app or website; availability varies by region and platform.

Access and billing depend on how you subscribed - directly to Starz or via a distributor (App Store, Google Play, etc.).

How to cancel Starz

Cancel via web or app (direct subscription)

• Open Starz (Lionsgate+) and go to Settings.
• Find the subscription or account section and choose Cancel.
• Cancellation takes effect at the end of your current paid period.
• Reference: Starz web terms.

Cancel via distributor (App Store, Google Play, others)

• If you subscribed through a third-party platform, cancel through that platform’s subscription settings (e.g., Apple App Store, Google Play).
• Starz cannot override distributor billing or cancellation policies.
• Check the distributor’s help pages if you are unsure how to cancel.
• Reference: Starz distributor terms.

What happens when you cancel

Access after cancellation

When you cancel a direct subscription, you typically retain access until the end of the current paid billing period.

Access end dates depend on your billing cycle and the exact cancellation time.

Renewals and account data

Cancellation stops future renewals; you will not be billed after the current period ends, provided cancellation completed successfully.

Starz may retain account information; check account settings or customer support for data retention specifics.

Will I get a refund?

Starz refund policy

Unless required by law, Starz does not provide credits, refunds, or prorated billing after cancellation.

See Starz terms for the official policy: Starz legal terms.

Exceptions and statutory rights

• You may have a statutory right to cancel within 14 days and obtain a refund if you are a consumer and have not streamed content during that period.
• If streaming starts within the 14-day period, you may have to acknowledge loss of the cancellation right for that content to proceed.
• Check local consumer law and Starz terms for precise conditions and required acknowledgements.

Starz plans and pricing

Plan summary

Starz offers subscription tiers and billing options, but specific NZ pricing and plan details can vary by platform and promotions.

If no current plan details are available for New Zealand here, values are listed as "Varies" below.

Pricing table

Your consumer rights in New Zealand

Key statutes

Under New Zealand law, the Consumer Guarantees Act and the Fair Trading Act protect consumers buying services.

Services must be provided with due care, be fit for purpose, and not be deceptively marketed.

How laws affect Starz terms

• Sellers cannot contract out of consumer rights; a "no refunds" clause may be unenforceable under NZ law.
• If Starz conduct or representations are misleading, you may have remedies under the Fair Trading Act.
• For more about the Consumer Guarantees Act see: Consumer Guarantees Act (overview).

Customer experiences

Reported problems

Many reviewers report difficulties unsubscribing, being billed despite cancellation, and poor customer service response times.

Common complaints include unexpected charges, cancelled promotions, and problems accessing accounts after cancellation.

Positive and neutral reports

Some subscribers complete cancellation without issues and keep access until their paid period ends.

Experiences vary by subscription method; distributor-managed cancellations are often handled directly by the platform.

See user reviews for details: Starz reviews on Trustpilot NZ.

Documentation checklist

Before you cancel

• Know how you subscribed (direct to Starz or via a distributor).
• Locate account email, payment method, and subscription renewal date.
• Take screenshots of subscription settings or confirmation pages if possible.

If you need to claim a refund or dispute

• Keep billing statements showing charges (date, amount, merchant).
• Save any cancellation confirmation messages or emails.
• Record dates and times of calls or chats with support and any case/reference numbers.

Common mistakes

Canceling in the wrong place

A common error is attempting to cancel directly with Starz when the subscription is billed through a distributor.

If the App Store or Google Play manages billing, you must cancel there to stop future charges.

Assuming immediate access loss or automatic refunds

Some customers expect immediate account closure; usually access remains until the paid period ends.

Assuming a refund will be given automatically after cancellation is also a frequent mistake; refunds are not guaranteed.

Comparative recap

Quick method comparison

After cancelling

Confirm cancellation and check access

After cancelling, confirm you received a cancellation confirmation email or screen message.

Verify the date your access will end and check your next billing statement to ensure no further charges occur.

Helpful links and next steps

• Starz legal and subscription terms: Starz terms.
• Distributor billing help (Apple/Google) - check their support pages for subscription cancellation instructions.
• Consumer protection information in NZ - check local government resources if you believe your rights were breached.

Address

Corporate address (use for written notices)

Starz Entertainment, LLC

1647 Stewart Street, Santa Monica, California 90404, United States

Notes on written cancellation

No New Zealand-specific postal cancellation address was located; the US corporate address may be used for written cancellation if required.

Where possible, use the online cancellation method that matches your subscription channel for fastest resolution.