Cancel Yippee: Easy Method

What is Yippee

Overview

Yippee is a subscription streaming service that provides ad-free, faith-based family content for children, including shows like VeggieTales, Superbook, and Danny Go!.

The service is available via web, iOS (App Store), and Android (Google Play) and is designed for worry-free viewing with curated, family-friendly programming.

Content focus

Yippee focuses on safe, faith-oriented children's programming and positions itself as an alternative to mainstream platforms for families seeking religious and educational content.

Content selection and navigation are tailored toward younger viewers, though some users report limitations for older children.

How to cancel Yippee

If you subscribed via Apple iOS (App Store)

• Open your iPhone or iPad Settings and tap your name, then Subscriptions.
• Find Yippee in the list and choose Cancel Subscription to stop future renewals.
• Yippee cannot cancel App Store subscriptions for you; you must cancel through Apple.
• More info: How to cancel on iOS.

If you subscribed via Google Play (Android)

• Open the Google Play Store app and tap your profile, then Payments & subscriptions → Subscriptions.
• Select Yippee and tap Cancel subscription to stop future billing.
• Yippee cannot cancel Google Play subscriptions for you; you must cancel through Google Play.
• More info: How to cancel on Android.

If you subscribed via the web (yippee.tv)

• Sign in at yippee.tv and go to Account Settings → Billing & Subscriptions → Manage Subscriptions.
• Choose Cancel Subscription; you will keep access until the end of the current paid period.
• Web subscribers can also pause a monthly subscription (1 - 3 months) from Manage Subscription.
• More info: Cancel on the web and Pause a subscription.

What happens when you cancel

Access after cancellation

When you cancel, your subscription remains active until the end of the current billing cycle.

You will retain full access to Yippee content through that paid period; access ends when the paid period expires.

Renewal and account data

After cancellation, the subscription will not renew automatically unless you re-subscribe or resubscribe via the original platform.

Your account and viewing data typically remain on Yippee's system per their privacy and account policies; check your account settings to review stored information.

Will I get a refund?

Standard refund policy

Yippee's stated policy is that cancellations take effect at the end of the current billing cycle and they do not issue refunds for partial billing periods.

There is no indication in Yippee's public materials of a 14-day automatic cooling-off or refund right for digital subscriptions.

Possible exceptions and remedies

• If the service fails to meet basic standards (e.g., faulty streaming, grossly misleading descriptions), New Zealand consumer law may offer remedies.
• Refunds under New Zealand law are not automatic; they depend on whether the service breaches guarantees such as reasonable care and fitness for purpose.
• If you believe you have a valid complaint, gather evidence (screenshots, dates, receipts) and contact Yippee support or New Zealand consumer authorities.

Yippee plans and pricing

Current plans

Pricing notes

Prices are sourced from the New Zealand App Store listing and may differ slightly by platform (iOS vs Android) or at purchase time.

Confirm the final price in the app store or at checkout when subscribing.

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Under the CGA, services must be provided with reasonable care and skill, fit for purpose, and charged at a reasonable price.

The CGA does not automatically give a 14-day cancellation right for digital subscriptions unless a provider offers one.

How the CGA may apply to Yippee

• If Yippee's streaming is faulty or the service is materially different from its description, you may be entitled to remedies under the CGA.
• Remedies can include repair, replacement, or refund depending on the nature and severity of the failure.
• Start by contacting Yippee support with evidence; if unresolved, consider lodging a complaint with New Zealand consumer protection authorities.

Customer experiences

Positive feedback

• Many users praise Yippee for safe, ad-free, faith-based content and view it as good value for families.
• Reviewers often highlight trusted children's shows and worry-free browsing as major benefits.

Common complaints

• Some subscribers report app glitches, buffering, or streaming performance issues on certain devices.
• Other criticisms include limited content variety for older children, dated animation, and navigation or organisation problems in the app.

Documentation checklist

Documents to gather

• Receipt or proof of payment (App Store, Google Play, or web receipt).
• Account email and username used for the Yippee subscription.
• Screenshots showing subscription status, billing dates, or any error messages.

When to contact support

• If you need assistance cancelling a web subscription or have questions about billing, contact Yippee via their help pages.
• If you believe the service breached your consumer rights, gather evidence before contacting Yippee or filing a complaint with NZ authorities.

Common mistakes

Cancelling in the wrong place

A frequent mistake is attempting to cancel an App Store or Google Play subscription through the Yippee website; platform subscriptions must be cancelled through Apple or Google.

Always check which platform processed your payment before following cancellation steps.

Assuming an automatic refund or immediate loss of access

Many users expect an immediate refund or instant loss of access after cancelling; Yippee cancels future billing but keeps your access until the billing period ends.

Also, automatic refunds are not guaranteed - refunds depend on policy and, in some cases, consumer law determinations.

Comparative recap

At-a-glance

Key differences

The main differences are who controls cancellation (Apple/Google vs Yippee web) and whether pausing is available (web only).

Billing disputes for platform subscriptions are generally handled by the platform provider rather than Yippee directly.

After cancelling

What to check next

• Confirm cancellation by checking your App Store / Google Play subscriptions or web account confirmation.
• Keep receipts and any confirmation emails until the billing period has ended and any issues are resolved.

Useful links

• Cancel on iOS (App Store)
• Cancel on Android (Google Play)
• Cancel or manage subscriptions on the web
• Pause a web subscription
• NZ consumer rights and how to complain

Address

Support mailing address

Yippee Entertainment, Inc., Attn: Customer Support, 2442 Michelle Dr., Tustin, CA 92780, United States.

Other contact options

For subscription management and support, use the Yippee help pages listed above. Platform-related billing issues are handled via Apple or Google where applicable.