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Cancellation service #1 in Philippines
Blossom Up is a subscription-based personal growth platform that sells quizzes, personality reports, guided courses, and challenge materials. The public pricing page shows a 7-Day Full Access offer at $1.95 (₱109)*, followed by a Monthly Growth Plan at $29.95 (₱1,677)* every 4 weeks "after the initial 7-day period" (blossomup.co).
If you are in the Philippines, here is the part that usually causes frustration: the upfront amount looks small, but the recurring charge is much higher. Several users online describe surprise renewals and difficulty cancelling, so you should treat the low starter price as an entry point to a recurring subscription, not as a standalone quiz purchase.
Based on the official pricing page, the paid offer includes a Premium Personality Report, personalized insights, and continued access to course and challenge materials (blossomup.co). The service is digital only. There is no hardware, no SIM, and no physical product delivery involved.
The business model appears to be a paid introductory access period that converts into recurring billing every 4 weeks. Blossom Up does not clearly publish full cancellation, refund, auto-renewal, or account data retention details on the main sources available here, which is exactly why many users end up searching for cancellation help after seeing a charge on their card or e-wallet.
Blossom Up can be accessed online in the Philippines, and its Help Center is available at Blossom Up Help Center. Support contact details that are publicly available are email at [email protected] and live chat through the Help Center page. A phone number is not published in the verified sources.
Pricing is published in U.S. dollars, not pesos, so Filipino users may see exchange-rate differences, foreign transaction charges, or card statement descriptions that are not obvious at first glance. Just a reminder: if you paid through GCash, Maya, or a credit card linked to international payments, save the exact transaction reference the moment you see the charge.
Many Blossom Up users get stuck because they try to cancel without confirming where they subscribed. Before doing anything else, open your email inbox and search for "Blossom Up," "Blossomup," "receipt," and "subscription." You are looking for the original payment confirmation, the billing date, and the last four digits of the card or wallet used.
Take screenshots of your current account page, your active plan name, and the next billing date if it appears. If you started with the 7-Day Full Access at $1.95 (₱109)*, calculate the seventh day carefully because the official pricing page says you avoid further billing only if you cancel within that 7-day period (blossomup.co).
The official site does not publish a full click-by-click cancellation path in the verified sources. That means the most practical route is to sign in on the Blossom Up website, open your account or subscription area, and look for labels such as Account, Billing, Manage Subscription, or Cancel Plan. If you do not see it quickly, go straight to the Help Center and open live chat.
The truth is, Blossom Up's cancellation flow appears less transparent than it should be. User complaints mention loops and retention pages before the cancellation is completed, so do not stop at the first page that offers extra content or a discount. Stay focused until you see a final confirmation screen or receive a confirmation email.
Use these practical steps on the web:
Blossom Up lists [email protected] as its public support email and offers live chat through the Help Center (help.blossomup.co). If the cancellation page freezes, loops, or sends you back to quizzes, send a short written request the same day so you have proof that you tried before the billing date.
A simple message works best. Include your account email, the date of the last charge, the amount charged, and a direct sentence asking for immediate cancellation of recurring billing. Attach screenshots of the account page and payment record. If live chat replies, save the transcript before closing the tab because chat records can disappear.
The official Blossom Up sources mention App Store and Google Play as possible cancellation channels, but they do not publish exact in-app steps. Only use these routes if your receipt came from Apple or Google. If your card statement shows a direct Blossom Up charge, store cancellation will not stop direct billing.
For iPhone or iPad subscriptions, open Settings, tap your Apple ID, tap Subscriptions, select Blossom Up if it appears, then tap Cancel Subscription. For Android, open Google Play, tap your profile icon, tap Payments and subscriptions, tap Subscriptions, choose Blossom Up if listed, then tap Cancel. Take screenshots of the final cancellation status in either store because that proof is stronger than memory if billing continues.
If your account page fails and chat is unresponsive, send an email and keep the sent copy. You can also use registered mail if you prefer paper proof, though Blossom Up does not publish a physical cancellation address in the verified sources. Some consumers now use digital registered-letter services such as Postclic because they provide timestamped proof of sending, receipt, and opening without going to a post office.
Do not wait for a reply before monitoring your next billing cycle. If your renewal date is close, contact your bank, card issuer, GCash, or Maya support in parallel so they can note a possible recurring billing dispute if another charge appears.
Blossom Up does not clearly state in the verified sources whether access ends immediately after cancellation or stays active until the paid period ends. In practice, most subscription services keep access until the next billing date, and Blossom Up's pricing page clearly links billing to a 7-day starter window and then a recurring 4-week plan (blossomup.co).
If you cancelled during the 7-Day Full Access period, your goal is to stop the conversion into the Monthly Growth Plan at $29.95 (₱1,677)* every 4 weeks. If you cancelled after the monthly charge already posted, expect access to continue for the remainder of that paid cycle unless support tells you otherwise in writing.
The pricing page says the Monthly Growth Plan renews every 4 weeks after the initial 7-day period (blossomup.co). That is not the same as a calendar month, so your billing date can move in a way that catches people off guard. Four-week billing means about 13 charges in a year, not 12.
This is one of the easiest details to miss. If you thought you were paying for a one-time report and did nothing after the starter offer, the recurring plan may continue until you actively stop it. Set a calendar reminder on the exact date shown on your first receipt, not just "next month."
Blossom Up does not clearly publish what happens to your personal data, reports, or account history after cancellation in the verified sources. Because of that, export or save anything you want before you cancel, especially quiz results, reports, and invoices.
If you later ask for a refund or file a complaint, those files help. Save screenshots as PNG or PDF, and keep email confirmations in one folder with the payment receipts. That small step can save you hours if support goes quiet.
The official sources available here do not provide a detailed refund policy for general refunds, unused periods, or billing errors. Blossom Up also does not clearly say whether partial refunds are available for unused time after cancellation. That lack of detail is a major reason users get frustrated when they try to recover a charge.
Based on the pricing page alone, the clearest published point is this: if you cancel within the 7-day initial period, you are not billed further for the Monthly Growth Plan (blossomup.co). That is a billing-prevention promise, not a full refund promise. If the recurring charge already posted, you may need to request a refund directly and document everything.
Send your refund request to [email protected] and, if available, open live chat through the Help Center on the same day. Include the email address tied to the account, the amount charged, the transaction date, and the reason. The strongest reasons are unauthorized charge, failed cancellation, duplicate billing, or hidden recurring billing after a starter offer.
Attach screenshots of your cancellation attempt, your bank or card statement, and any confirmation page you received. If you paid using Apple or Google billing, request the refund through Apple or Google first because those stores control their own payments. If you paid directly on the web, support email and chat are your primary channels.
For online subscriptions in the Philippines, there is no universal cooling-off period that automatically applies to all e-commerce purchases. The Consumer Act of the Philippines, Republic Act No. 7394, protects you against deceptive sales acts and misleading practices, which matters if you believe the recurring charge was not clearly disclosed.
If Blossom Up does not reply or rejects a valid complaint, you can ask your bank, credit card issuer, GCash, or Maya for a chargeback or transaction dispute. BSP rules commonly give cardholders up to 60 days from the statement date to dispute a transaction. For continued charges after cancellation, save screenshots of the cancellation confirmation, your email request, and your statement entry before filing.
| Plan | Price (USD / PHP) | Billing period | Type |
|---|---|---|---|
| 7-Day Full Access | $1.95 (₱109)* | 7 days | Starter access |
| Monthly Growth Plan | $29.95 (₱1,677)* | Every 4 weeks | Recurring subscription |
Prices are approximate and converted from USD using 1 USD ≈ 56 PHP. Actual charges in the Philippines may differ slightly because of exchange rates, card fees, or app store pricing. Check the official pricing page for the latest amount.
The cheapest entry point is the 7-Day Full Access at $1.95 (₱109)*, while the expensive part is the Monthly Growth Plan at $29.95 (₱1,677)* every 4 weeks. That recurring amount is over 15 times higher than the starter offer, which explains why users often feel blindsided when the first full renewal lands.
There is no annual plan published in the verified sources, so there is no official yearly discount to compare. Also take note of the 4-week billing structure. Over 52 weeks, a 4-week cycle can mean roughly 13 charges a year, making the effective annual total around $389.35 (₱21,804)* if you stay subscribed the whole year.
In the Philippines, subscription complaints like unclear recurring billing, misleading offers, and refusal to honor cancellation requests can fall under the Consumer Act of the Philippines, Republic Act No. 7394. In plain language, the law bars deceptive sales acts and misleading representations. If you were led to believe you were paying only for a low-cost report but were later charged a recurring fee, that matters.
There is a 7 working day cooling-off rule for certain door-to-door or direct sales, but there is no universal cooling-off period for all online subscriptions. For Blossom Up, that means your strongest argument is usually not "I changed my mind," but "the recurring billing was unclear," "the cancellation route did not work," or "charges continued after cancellation."
If Blossom Up support does not respond, file a consumer complaint with the Department of Trade and Industry. Prepare a short timeline with dates, your account email, the charge amount, copies of your receipts, and screenshots of your cancellation attempt. The clearer your file, the faster the complaint can move.
For payment disputes involving cards or e-wallets, you can also contact your bank or wallet provider and, if needed, escalate to the Bangko Sentral ng Pilipinas. DTI handles the consumer side of the complaint under RA 7394, while BSP matters more when the issue is unauthorized or continued financial charging.
Use official channels when you escalate. DTI handles consumer complaints, while BSP helps with financial disputes involving regulated payment providers. These are the two bodies Filipino users usually need when a digital subscription dispute goes nowhere.
The review trend in the material provided here is clearly negative: 0 positive and 5 negative reviews out of 5 unique reviews. The recurring themes are surprise charges, hidden recurring billing after a small initial payment, and weak customer support. In the Philippines, that lines up with common local pain points such as difficulty reaching support and long waits in chat.
To stay fair, Blossom Up's appeal is easy to understand. A low starter price and quiz-based self-discovery can attract users quickly. The problem is what happens after payment. Based on the review set here, the cancellation experience is not earning trust.
| Theme | Frequency | Typical example |
|---|---|---|
| Unexpected charges | 2 of 5 | Charge after starter offer |
| Cancellation difficulty | 1 of 5 | Looping cancel flow |
| Hidden fees | 1 of 5 | Low entry, high renewal |
| Refund problems | 1 of 5 | No reply to request |
| Source | Rating | Number of reviews |
|---|---|---|
| TrustPilot | 1/5 trend | 5 |
Before you cancel, collect proof as if you may need to dispute the charge later. Save a screenshot of your Blossom Up account page, your active plan name, and the next billing date if visible. Also save the original receipt email that shows the starter charge or recurring charge.
If you completed quizzes or downloaded reports, save those files now because Blossom Up does not clearly explain data retention after cancellation in the verified sources. Put everything in one folder with the date in the file name so you can find it quickly later.
For refund requests, the most useful documents are your transaction ID, statement screenshot, cancellation confirmation, and support conversation. If you use GCash or Maya, download the payment history entry. If you use a card, save the statement page showing the posting date and amount.
After cancelling, do not delete the confirmation email. Keep it until at least 60 days after your last statement date, since that is a common window for disputing card transactions under BSP-related chargeback practice in the Philippines.
A common mistake is thinking the $1.95 (₱109)* starter offer is just a small one-time payment. The official pricing page says the offer can convert into a recurring $29.95 (₱1,677)* plan billed every 4 weeks if you do not cancel in time (blossomup.co). That is a big jump.
The fix is simple: set two reminders the day you sign up. Put one reminder 48 hours before the 7-day period ends and another on the actual deadline day. Do not rely on memory, especially if you took the quiz late at night.
If you subscribed directly on the web, cancelling through Apple or Google will not stop a direct web charge. If you subscribed through Apple or Google, emailing Blossom Up may not be enough because the app store controls the billing. This mix-up is one reason users think they cancelled when the payment actually stays active.
Match the cancellation route to the receipt source. Apple receipt means Apple cancellation. Google receipt means Google Play cancellation. Direct card charge tied to Blossom Up means web account, support email, and live chat.
One review describes a loop where the user is offered "pending courses" before they can leave (TrustPilot). If you hit a retention screen and close the tab too early, you may still be subscribed. That is a painful but very real mistake.
Stay in the flow until you see a final success message or receive a cancellation email. No confirmation means no certainty. Take a screenshot of the final screen every time.
Cancellation and refund are not the same thing. Blossom Up's published sources do not clearly promise prorated refunds for unused time or fast refunds for billing errors. If a charge already posted, you usually need to ask for the refund separately and give proof.
A safer approach is to send two messages at once: one for cancellation and one for refund request. Use the same ticket thread if possible, and clearly label the date and amount of the disputed charge.
Some users only discover the problem weeks later, after another charge appears. By then, emails and screenshots may be harder to locate. In the Philippines, your ability to dispute a charge is stronger when you act within the statement dispute window, often up to 60 days from the statement date.
Check your next card, GCash, or Maya statement carefully. If any new Blossom Up charge appears after cancellation, open a dispute immediately and attach your proof on day one.
| Method | Notice period | Fee | Difficulty |
|---|---|---|---|
| Web/account | Before next billing | No fee found | Easy if visible |
| App Store (iOS) | 5-10 business days | No fee found | Higher but strong proof |
| Email support | Before next billing | No fee found | Medium, proof by email |
If your account page works, web cancellation is the fastest route. If your payment came through Apple, App Store cancellation gives strong proof inside your Apple subscription history. If support is slow, email gives you a dated paper trail that helps with DTI complaints and bank disputes.
No single method fits every case. The smart move is to use the billing owner's channel and save proof right away. When the process feels unclear, combine methods on the same day.
Right after cancelling, look for two things: a final on-screen confirmation and an email confirmation. Screenshot both. Then open your account again after a few minutes to see whether the plan now shows expired, cancelled, or renewal off.
Create a calendar reminder for your next expected billing date and another one 3 days after that date. This matters because some continued charges only become visible after the statement posts, especially on cards and e-wallets.
Watch your payment method for at least one full billing cycle after cancellation. For Blossom Up, that means at least the next 4-week renewal point shown by the pricing model. If you used a card, review the next monthly statement. If you used GCash or Maya, check transaction history more often because those apps show activity quickly.
If an unauthorized or continued charge appears, contact your bank, credit card issuer, GCash, or Maya and ask for a chargeback or dispute. In the Philippines, cardholders commonly have up to 60 days from the statement date to dispute a transaction under BSP-related practice. DTI handles the consumer complaint side under RA 7394.
If you still want a guided self-improvement or wellness service, there are alternatives. BloomUp offers virtual consultations with health professionals and subscription plans. Blossom Plant is a plant subscription service starting at $15 (₱840)* per month, which is a very different category but at least has a simpler product concept. Blossom Flower Delivery offers floral arrangements in the Philippines from ₱500 per arrangement.
These are not direct one-to-one replacements for Blossom Up's quiz and growth model, but they may suit you better if you want a service with a clearer use case or less confusing billing.
The verified Blossom Up sources used here do not publish a physical cancellation address. That means the practical process is online: account cancellation if available, then support email at [email protected], plus live chat through the Help Center.
If you prefer written proof beyond email, you can still send a formal notice once you obtain a valid mailing address from support. For most users in the Philippines, though, the fastest and most useful record will be a combination of account screenshots, support email, chat transcript, and payment evidence.
If support later gives you a mailing address, send a short cancellation notice with your account email, the date, the charge amount, and a request to stop recurring billing immediately. Keep the receipt and a copy of the letter. Do not send bank card photos or more personal data than necessary.
Until a verified postal address is provided, treat Blossom Up as an online-only cancellation case. That is the most realistic route based on the official sources currently available.
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Written by Rafael Flores
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.