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Cancellation service #1 in Philippines
Haaretz is an Israeli news publisher founded in 1918 and headquartered in Tel Aviv. Its main office is associated with 21 Schocken Street, Tel Aviv 61350, Israel, and the service focuses on politics, security, opinion, culture, and Middle East coverage through a subscription model.
If you are paying for Haaretz, you are usually paying for digital access to articles and premium reporting rather than a broad entertainment bundle. The service website is Haaretz official website, and the legal page listed by the publisher is Haaretz legal page.
The paid value is access to subscriber-only reporting, analysis, commentary, and in some cases app-based reading. Research data available for this guide does not clearly publish a complete feature-by-feature breakdown, so the safest assumption is that your bill covers recurring digital access tied to your account or the app store channel you used.
The truth is, Haaretz's cancellation information is less transparent than it should be. Many readers in the Philippines get frustrated when they cannot quickly find a visible cancel button, when billing details are hard to locate, or when they worry about being charged again after they thought the subscription had already ended.
For readers in the Philippines, Haaretz is available online, but the research does not show localized Philippine pricing, local language support, GCash, or Maya billing on the official source. Pricing is generally shown in US dollars, so this guide converts it into Philippine pesos using March 2026 reference figures.
No free trial terms, no minimum commitment duration, and no clear auto-renewal clause were found in the available source material at haaretz.com/legal. That means you should treat the subscription as recurring until you personally confirm cancellation and save proof.
Before you touch anything, find your next billing date and your payment channel. If you subscribed on the Haaretz website, the charge may show as a direct card payment; if you subscribed on iPhone or Android, the renewal may sit inside App Store or Google Play instead.
Take screenshots of your current plan, account page, last invoice, and any page that shows renewal status. This matters because the available sources do not publish a precise cancellation flow, and proof is your best protection if a charge appears later on your card, GCash-linked card, Maya card, or bank statement.
No exact click-by-click cancellation path was published in the available Haaretz source material. In practice, start by signing in at Haaretz official website and look for account areas such as Account, My Account, Subscription, Billing, or Manage Subscription.
If you see a subscription management page, look for buttons such as Cancel Subscription, Turn Off Renewal, or Contact Support. Since the official source does not confirm the exact labels, take a screenshot at every stage, especially the final confirmation page or any message that states your access end date.
If the account area does not provide a working self-service option, move quickly to email support the same day. Use [email protected], include your full name, account email, last charge amount, and a direct sentence such as: “Please cancel my Haaretz subscription effective before the next billing date and confirm by email.”
The support email found in research is [email protected] and the phone number is +972 (03) 512 1750. Support hours were not specified, so if you are calling from the Philippines, expect a time-zone gap and be ready to call during Israel business hours.
Email is often the most practical method because it creates a written record with date and time. In your message, include your subscription email, payment date, plan, and the last four digits of the card if relevant, then ask for a written confirmation that renewal has been stopped.
If you prefer a formal paper trail, you can also send a cancellation letter to the company address. A digital registered delivery service such as Postclic can be useful if you want timestamped proof of sending and receipt without relying on traditional overseas mail.
Use postal cancellation as an extra option, not as your only step, because international delivery from the Philippines to Israel can take time. If your billing date is close, send the email and make the call on the same day you prepare the letter.
Haaretz appears in mobile app ecosystems, and app-based subscriptions may be billed through Apple or Google instead of directly by Haaretz. If your receipt came from Apple or Google, cancel there because the publisher usually cannot stop a store-managed renewal from its own back office.
On iPhone, open Settings, tap your Apple ID, then Subscriptions, then find Haaretz and choose Cancel Subscription if the plan is active. On Android, open Google Play, tap your profile icon, then Payments and subscriptions, then Subscriptions, then Haaretz, then Cancel subscription.
A common mistake is emailing Haaretz when the charge is actually controlled by Apple or Google. Heads up: if your App Store or Google Play receipt shows the subscription, cancel in that store first, then keep the confirmation email or screenshot.
The official source does not state the exact post-cancellation access timeline. In most digital news subscriptions, access continues until the end of the already paid billing cycle, so if your renewal date is April 20, you would usually keep access until April 20 and then lose premium content after that date.
Because Haaretz does not clearly publish this point in the available material, do not assume immediate shutdown or end-of-cycle access without proof. Look for a confirmation page or email that says when premium access ends, and save it.
No explicit auto-renewal clause was found in the available source material, but recurring news subscriptions commonly continue unless canceled before the next billing date. If you stay inactive and the plan is still marked active in your account or app store, expect the next charge to go through on schedule.
This is where many users get annoyed. They think closing the app, deleting the account email, or uninstalling the mobile app ends the subscription, but billing usually stops only after the renewal itself is canceled through the right channel.
No information on data retention after cancellation was found at the cited legal source. If you saved articles, newsletters, or account details matter to you, export or screenshot what you need before the billing period ends.
At minimum, keep your invoices, account email, and cancellation proof for at least 60 days after the final charge date. That window is useful in the Philippines because payment disputes and chargebacks often depend on dated evidence.
No refund policy was found in the available Haaretz source material for general refunds, unused periods, or billing errors. That means there is no verified public statement here promising prorated refunds for the unused part of a monthly or annual plan.
In plain terms, you should not assume a partial refund just because you canceled early. If you paid for a full year and stop midway, the available source does not confirm whether Haaretz returns the remaining value.
In the Philippines, subscription issues fall under the Consumer Act of the Philippines or Republic Act No. 7394, with the Department of Trade and Industry handling many consumer complaints. For door-to-door or direct sales, a 7 working day cooling-off period may apply, but there is no universal statutory cooling-off period for all online subscriptions.
Here’s the thing: for an online Haaretz subscription, your strongest case is usually not “I changed my mind,” but “I canceled and was still charged” or “the billing was unauthorized.” That kind of complaint is easier to support with screenshots, timestamps, and card statements.
Start with an email to [email protected] and make the subject line specific, such as “Refund request for duplicate or continued charge.” Include the charge date, original price, peso equivalent shown on your card, and the exact reason, such as duplicate billing, post-cancellation billing, or unauthorized renewal.
If the charge came through Apple or Google, use the refund process inside that store because store-billed payments are often handled there. If the charge was direct to your card and Haaretz does not respond, contact your bank, card issuer, GCash-linked card provider, or Maya card provider with your proof.
Under BSP-related banking practice in the Philippines, cardholders typically have up to 60 days from the statement date to dispute an unauthorized or continued charge. If Haaretz billed you after cancellation or you cannot get a response, ask your bank for a chargeback and attach screenshots of your cancellation request and any confirmation.
You can also file a complaint with DTI for online subscription disputes under RA 7394. Chargeback should be your last step after you try the merchant route, but do not wait so long that you miss the 60 day dispute window.
The legal source for this guide is Haaretz legal page. In the available source review, no minimum commitment duration, no free trial terms, no applicable law clause, no dispute resolution process, and no data retention rule after cancellation were identified.
That lack of detail matters because it leaves users guessing about practical points such as refund eligibility, post-cancellation account handling, and whether a missed deadline locks in another billing cycle. If you subscribe, assume you need to document every step yourself.
Since no clear free trial conversion terms were found, do not rely on trial assumptions unless your own offer email states them. Since no explicit auto-renewal clause was found in the available source set, watch your renewal date closely and cancel early instead of waiting until the last day.
For Philippine readers, the gap between sparse published terms and real billing risk means proof becomes essential. Save the offer page, the receipt, and the cancellation message the moment you send it.
| Plan | Price (USD / PHP) | Period |
|---|---|---|
| Monthly Plan | $14.00 (₱784)* | Monthly |
| Annual Plan | $120.00 (₱6,720)* | Annual |
Prices are approximate, converted from USD using March 2026 reference pricing. Based on the pricing notes used for this guide, the rough exchange basis is around 1 USD to 56 PHP for local equivalents. Check the official website for the exact current local charge before subscribing or canceling.
The monthly plan at $14.00 (₱784) costs about $168.00 (₱9,408) over 12 months if you keep it for a full year. The annual plan at $120.00 (₱6,720) is cheaper over the same 12 month period, so the annual option saves about $48.00 or roughly ₱2,688 compared with paying monthly for a year.
There is also raw pricing information indicating an annual promo of $1 for the first month, then $120 for the remaining 11 months. That wording is confusing, so treat it carefully and verify the exact offer on the checkout page before you rely on it.
No cancellation fee and no early termination fee were found in the available Haaretz terms research. That is good news, but the lack of a published refund rule means the real financial risk is not a penalty fee but paying for a billing cycle you no longer want.
If you are on annual billing, missing the renewal date can be expensive because the next charge could be around $120.00 (₱6,720). If you are unsure, cancel early and keep written proof.
For Philippine readers, the key law is the Consumer Act of the Philippines, Republic Act No. 7394. Consumer complaints for online subscriptions are generally handled by the Department of Trade and Industry, particularly the Consumer Protection and Advocacy Bureau, also called CPAB in the research data.
If your issue is not just poor service but a continued card charge after cancellation, BSP-related dispute channels also matter because your bank or card issuer can investigate the transaction. In short, DTI helps with the consumer complaint side, while the bank helps with the payment reversal side.
A 7 working day cooling-off period is recognized for door-to-door or direct sales in the Philippines, but there is no blanket rule giving every online subscription buyer the same automatic right. For a Haaretz digital subscription bought online, your stronger protection usually comes from proving misleading billing, unauthorized charging, or failure to honor cancellation.
That means your evidence should focus on dates. Save when you subscribed, when you asked to cancel, when support replied, and when the charge hit your statement.
If Haaretz does not respond or keeps billing you, prepare a small file with your account email, invoice, screenshots, and the amount charged in both the original currency and pesos shown on your statement. Then file a complaint with DTI and separately contact your card issuer, bank, GCash card provider, or Maya card provider for the payment dispute.
For DTI information, use DTI official website. In your complaint, explain the timeline in plain language: subscription date, cancellation date, response received or not received, and the exact amount charged after cancellation.
The consumer body named in the research data is the Consumer Protection and Advocacy Bureau. If your issue is a recurring online subscription problem with Haaretz, CPAB is the right consumer reference point together with your payment provider.
Haaretz's published legal material in the available source set does not clearly spell out refund, dispute, or data rules, so Philippine consumer protection channels become more relevant when direct support is slow or unclear.
Based on the review set provided for this guide, cancellation sentiment is poor: 0 positive and 5 negative reviews out of 5 unique reviews. While these reviews are not all from Haaretz itself, they strongly reflect the kind of cancellation frustration readers often report with subscription publishers: no reply, hard-to-find cancellation options, and repeated billing fears.
For Philippine users, that matches the local pain points in the research data: difficulty navigating the website and challenges in canceling subscriptions. The balanced truth is that the product may still offer valuable journalism, but the cancellation side appears more frustrating than it should be.
| Theme | Frequency | Typical example |
|---|---|---|
| No support reply | 2 of 5 | Email ignored |
| Hard cancellation | 2 of 5 | No online cancel |
| Renewal concern | 1 of 5 | Unexpected rebill |
| Source | Rating | Number of reviews |
|---|---|---|
| MYOB | 1 out of 5 | 2 reviews |
| Hearst | 1 out of 5 | 2 reviews |
| Hobbysouls | 1 out of 5 | 1 review |
No positive reviews were included in the provided review set, so it would be misleading to pretend otherwise. The only positive angle worth noting is that no specific dark pattern was identified in the research data itself, even if users still describe the process as difficult.
Prepare your account email, latest invoice, billing date, plan name, and screenshots of the subscription page. Since Haaretz does not publish a detailed cancellation flow in the available source set, your own records may become the main proof that you acted before renewal.
For refund requests, keep transaction IDs, statement dates, and the exact amount charged. If the card statement shows a peso amount different from your estimate because of exchange rates or bank fees, save that figure too.
After cancellation, save the confirmation email, confirmation page screenshot, and any support ticket reference. Watch your statement for at least 60 days because that matches the usual dispute timing many Philippine cardholders rely on for chargeback requests.
If you subscribed through App Store or Google Play, canceling only by email may not stop the store renewal. Real-world scenario: you email Haaretz, feel done, then Apple or Google still renews because the store subscription remained active.
Solution: match the cancellation channel to the billing channel shown on your receipt. Web charge means web or support route, Apple receipt means App Store, Google receipt means Google Play.
Users often wait until the night before renewal, especially with monthly plans around $14.00 (₱784). If support is slow or the account page is confusing, that delay can cost you another cycle.
Solution: send your cancellation request several days before renewal and save the timestamp. If your annual plan is near renewal, this matters even more because the charge can be about $120.00 (₱6,720).
No refund policy was found in the available Haaretz source material, so expecting a prorated return for unused time is risky. A lot of users cancel and then get more upset because they expected money back for the remaining days or months.
Solution: separate the two issues in your mind. Cancellation stops future billing, while refund is a separate request that needs its own email and evidence.
The biggest avoidable mistake is failing to keep screenshots and email confirmations. If support does not reply, your sent email with date and time may become the strongest evidence you have for DTI or your bank.
Solution: save the request, the support reply if any, and your next card statement. One folder with all screenshots can save hours later.
| Method | Notice period | Fee | Difficulty |
|---|---|---|---|
| Web/account | Before next billing | No fee found | Easy if visible |
| App Store (iOS) | Before next billing | No fee found | Medium |
| Google Play (Android) | Before next billing | No fee found | Medium |
| Registered mail | 5 to 10 business days | No fee found | Higher, best proof |
No single method fits everyone. If your subscription was direct on the website, account cancellation plus an email record is usually the cleanest path; if your receipt came from Apple or Google, the store route is usually the correct one.
Registered mail gives stronger proof but is slower, especially from the Philippines to Israel. Choose based on your billing deadline, the channel that charged you, and how much written evidence you want to keep.
Right after canceling, look for a confirmation email or on-screen message showing the end date of access or that renewal is off. Screenshot that page, then set a calendar reminder for the next expected billing date so you can check whether the charge actually stopped.
If there is no confirmation at all, send a same-day follow-up email to [email protected] repeating your request. Short and direct works best: ask them to confirm that future billing has been stopped.
Check your card, bank, GCash-linked card, or Maya card statement for at least 60 days after the final expected renewal date. If an unauthorized or continued charge appears, contact the payment provider immediately and ask about chargeback timelines under their BSP-aligned process.
DTI can handle the consumer complaint side under RA 7394, while your bank handles the payment dispute itself. Your screenshots, sent emails, and statement dates will do most of the work here.
If you are canceling because of cost or billing friction, there are other English-language options. The Jerusalem Post offers broad Israeli and regional coverage, Times of Israel provides news and analysis with free access plus premium content, and Ynetnews offers English news access online.
Those alternatives can be useful if you want to reduce recurring bills while still following developments in Israel and the Middle East. Free access levels may also help if your goal is to trim monthly subscription spending in 2026.
If you want to send a formal cancellation letter, use this address:
This address is used for subscription management according to the research context for this guide. Because it is an international mailing route from the Philippines, send your email request on the same day if your renewal date is near.
Write your full name, account email, subscription plan, last charge amount, and a simple cancellation statement asking that the subscription end before the next billing date. Add the date, your signature, and copies of any receipt or invoice that helps identify the account.
For a smoother paper trail, keep a scan or photo of the signed letter before sending it. If a billing dispute comes up later, that copy supports your timeline together with your email request and card statement.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Therese Perez
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.