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Cancellation service #1 in Philippines
Linkvertise is a link monetization platform that adds ads, waiting pages, or extra steps before a visitor reaches the final destination. It is operated by Linkvertise GmbH & Co. KG in Germany, with a registered address in Itzehoe, Schleswig-Holstein. The contract terms point to German law and German dispute handling, which matters if a billing issue turns into a formal complaint later "German law governs the contract" (linkvertise.com).
For many users in the Philippines, the paid side of Linkvertise is the Premium subscription, which removes interruptions and gives a smoother browsing experience. Here is the thing: many people sign up quickly because the fee looks small, then get frustrated when cancellation is less obvious than expected or when they are unsure whether billing has fully stopped. That frustration shows up repeatedly in public user reviews.
Linkvertise Premium is the main subscription product clearly identified in the available sources. The practical value is simple: fewer ad-related interruptions and a cleaner path to the content behind a Linkvertise link. There is no verified free trial in the available terms, but the company does offer a 30-day money-back guarantee for Premium subscriptions (linkvertise.com).
The business model is a mix of free and paid access. Creators use Linkvertise to earn from traffic, while some visitors or users pay for Premium to avoid friction. No minimum commitment period is specified in the terms data provided, and subscriptions are described as typically monthly and cancellable before the next billing cycle.
In the Philippines, Linkvertise is accessible through the web, not through a verified App Store or Google Play subscription route in the sources provided. That matters because your cancellation path is through your Linkvertise account itself, not through Apple or Google billing menus. Local pricing is also not clearly published for the Philippines, so the only concrete plan figure available is Premium 1 Month at $9.99 (₱10) based on the supplied conversion dataset.
Support details are basic. Linkvertise lists an email address at [email protected] and a phone number at +491 516 459 8793, with no live chat and no stated support hours. If you paid through card, GCash-linked card, Maya card, or another bank card, take note that your payment provider becomes relevant if cancellation fails and a chargeback is needed.
A lot of users get annoyed because they cancel, leave the page, and later cannot prove what happened. Before touching anything, log in and take screenshots of your current Premium status, the billing date, and any page that shows your active subscription. If a continued charge appears later, those images can help with support, your bank, BSP, or DTI.
Also save anything you may need from the account before cancellation. The available terms say user data can be retained for 10 years because of legal regulations in Germany, but that does not mean every account setting or history will stay easy to access after you stop using the service. If you have receipts in your email, keep those too.
The verified self-service path is short, but you need to follow it all the way to the final confirmation screen. Log in to your Premium account at Linkvertise, click Account in the left sidebar, click the three dots next to Manage Subscription, then choose Cancel Subscription. After that, complete the guided cancellation flow "How to terminate your Linkvertise Premium subscription" (help.linkvertise.com).
The truth is, Linkvertise's cancellation process looks easier on paper than it does when you are in a hurry. Users have reported reactivation emails and charges after cancellation, so do not stop after clicking the first cancel button. Finish every screen, wait for a final confirmation, and capture the success message with the date and time.
If you want the official instructions open while you do it, use the help article here: Linkvertise cancellation help. Heads up: if you see retention prompts or a page trying to keep you subscribed, continue until the process clearly says the subscription is canceled.
If the web route fails, contact support immediately on the same day. Use [email protected] and include your account email, billing date, payment amount, transaction reference, and screenshots of the failed or completed cancellation steps. Linkvertise also lists +491 516 459 8793 as a support phone number, but no business hours are specified, so email gives you a better written record.
A postal letter is not the main route, but it is still a valid backup if you want stronger proof that you sent a cancellation notice. Some users now use digital registered-delivery services such as Postclic instead of traditional registered mail because they provide timestamped proof of sending, receipt, and opening. Whether you use physical registered mail or a certified digital equivalent, send your account email, cancellation request, and billing details in one clear message.
Use this wording style in your message: state that you are canceling Linkvertise Premium effective before the next billing date, request written confirmation, and ask that no further charges be processed. Keep it short and factual so support can act on it quickly.
The available terms say there is no minimum commitment period specified, and subscriptions are typically monthly. In practice, that means you should cancel before the next billing cycle starts. The sources provided do not clearly state whether Premium access continues until the paid period ends, so the safest assumption is to cancel early and watch for a confirmation email or an account status change right away.
The terms data also says there is no specific auto-renewal clause stated in the available Terms of Service, and users should manually renew if they want to continue. Since several user reviews mention charges after they believed they had canceled, treat the account page and your payment statement as the real proof, not just one email subject line.
Linkvertise says user data is retained for 10 years due to legal regulations in Germany, even after cancellation, and that it is stored securely and not used for other purposes (linkvertise.com). That is useful to know if you expect a full wipe immediately after canceling. Cancellation of Premium is not the same as instant deletion of all account-related records.
If you also want account deletion, ask for it separately in writing through support. Include the email address tied to the account and be specific that you want both the subscription stopped and the account deleted if possible. Save the reply because the terms indicate some data retention will still continue for legal reasons.
Linkvertise offers a 30-day money-back guarantee for Premium subscriptions. If you cancel within 30 days, you are eligible for a refund. If you cancel after 30 days, the available policy says you are not eligible for a refund because canceling on time is treated as the user's responsibility. Refunds are processed within 5 to 10 business days after cancellation (linkvertise.com).
That is the clearest verified part of the process. What is not clearly promised is any pro-rated refund after the 30-day window. Based on the published policy and the negative review pattern around charges after cancellation, do not assume Linkvertise will refund part of a month just because you stopped using the service.
For consumers in the Philippines, RA 7394 or the Consumer Act is the key baseline for complaints about unfair or problematic subscription transactions. There is no universal cooling-off rule for all online subscriptions, unlike the simple 30-day commercial guarantee Linkvertise itself advertises. For door-to-door or direct sales, a 7 working day cooling-off period can apply, but Linkvertise Premium is a web subscription, so your strongest immediate refund argument is the company's own 30-day guarantee plus your proof of cancellation.
If you were charged after canceling or did not authorize a recurring charge, you can also escalate through your payment provider. Cardholders in the Philippines generally have up to 60 days from the statement date to dispute a transaction under BSP-related banking practice. That can matter if support does not reply or refuses to fix a continued charge.
Start with [email protected] on the same day you cancel. Put Refund request within 30 days in the subject line if you are still inside the guarantee period. Include your account email, payment date, amount charged, proof of cancellation, and a screenshot of the billing line from your card, GCash card, Maya card, or bank app.
Be direct in the message. Say that you canceled your Premium subscription within 30 days and are requesting a refund under the published 30-day money-back guarantee. Ask for a written response confirming the refund amount and the expected processing window of 5 to 10 business days.
If a charge appears after cancellation, or if a valid refund request is ignored, go to your bank, card issuer, GCash, or Maya and open a transaction dispute. Attach your cancellation screenshot, support email, and any confirmation or lack of response. In the Philippines, BSP can handle complaints involving regulated financial providers, while DTI handles consumer complaints tied to online subscriptions and unfair business practices.
Use chargeback as a last resort when support is unresponsive or the charge is clearly unauthorized. The strongest evidence is a dated screenshot of the canceled status plus a message to support sent before the charge posted. This is where many users lose time: they remember the cancellation but do not keep proof.
The available terms data does not specify an auto-renewal clause, which is unusual because users have reported ongoing charges and reactivation-type emails. It also says there is no minimum commitment duration specified, and subscriptions are typically monthly and can be canceled any time before the next billing cycle (linkvertise.com). For a Filipino user, that means your best move is simple: cancel well before the billing date and document everything.
No free trial terms are specified in the available terms data. Instead, Linkvertise points users toward the 30-day money-back guarantee to evaluate Premium. If you joined expecting a trial that would simply expire on its own, the sources do not support that assumption.
The contract is governed by German law, and disputes are handled under German legal procedures with jurisdiction in Germany (linkvertise.com). In daily use, you will usually not need to deal with that unless support and payment dispute channels both fail. For most users in the Philippines, bank dispute, BSP complaint, or DTI complaint will be more practical than trying to pursue a formal overseas claim.
On data retention, the terms say user data is retained for 10 years due to legal regulations in Germany. If you cancel today, billing should stop for future periods, but some account records can remain stored for years. That is normal under the stated policy even if you no longer use the service.
| Plan | Price (USD / PHP) | Period |
|---|---|---|
| Linkvertise Premium 1 Month | $9.99 (₱10)* | Monthly |
Prices are approximate, converted from USD at the rate 1 USD ≈ 1.0 PHP, and you should review the official website for exact local prices.
Only one recurring plan is concretely available in the supplied verified data: Premium 1 Month at $9.99 (₱10)*. The raw research text also says specific subscription pricing is not publicly disclosed in a complete way, so there is no verified annual plan or bundle to compare here. Because of that, there is no documented annual saving figure to calculate.
If you subscribed only to skip ads for a short period, a monthly plan can become easy to forget, especially if your use dropped after the first month. Since there is no verified cancellation fee and no minimum commitment period specified, staying subscribed only makes sense if you are still using Premium regularly. If not, cutting the monthly charge now is usually the smarter move.
No cancellation fee was found in the Terms of Service, and no early termination fee was found either. That means the real cost risk is not a fee for leaving. It is forgetting the billing date or failing to keep proof that you canceled.
For Filipino consumers, the main reference is the Consumer Act of the Philippines or RA 7394. In plain language, it protects buyers from unfair or misleading business practices and gives you a path to complain to DTI when an online seller or subscription provider does not resolve a billing issue properly. For payment disputes involving card or e-wallet transactions, BSP-related complaint channels matter because banks and electronic money issuers fall under financial regulation.
Applied to Linkvertise, this means you can challenge a charge that continued after a valid cancellation attempt, especially if you have screenshots and the date of your support email. The company's own 30-day money-back guarantee also helps if you canceled within that period and the refund was delayed or denied.
There is no universal statutory cooling-off period for all online subscriptions in the Philippines. For door-to-door or direct sales, a 7 working day cooling-off rule can apply, but that does not neatly cover a web-based service like Linkvertise Premium. So your realistic rights path is a mix of the company's published 30-day refund promise and the general consumer protection rules under RA 7394.
If Linkvertise's terms say one thing and the actual billing behavior shows another, your evidence matters more than abstract legal wording. A screenshot of the canceled status, a transaction date, and a support email sent before the charge are often enough to support a DTI complaint or a bank dispute.
Start by filing a written complaint with Linkvertise support. If there is no fix, move to DTI for the consumer issue and to your bank, card issuer, GCash, or Maya for the payment reversal track. In card cases, act within 60 days from the statement date if possible because waiting too long can weaken a chargeback request.
Useful Philippine contacts include DTI for consumer complaints and BSP for problems involving regulated financial institutions. When you file, attach the cancellation screenshot, the support email, the charge date, and the amount. Short evidence beats long explanations every time.
Based on the review sample provided, cancellation looks difficult rather than smooth. The sentiment trend is stark: 0 positive and 4 negative out of 4 unique reviews. The recurring complaint is not that the cancel button is missing, but that charges allegedly continued or the subscription appeared to reactivate after cancellation attempts.
For users in the Philippines, that lines up with two common pain points already seen in online subscription complaints: difficulty in canceling and unexpected charges after cancellation. To stay balanced, the official help page does provide a clear account-based route, and the 30-day money-back guarantee is better than nothing. Still, the public review sample here is entirely negative.
| Theme | Frequency | Typical example |
|---|---|---|
| Charge after cancel | 4 of 4 | Billing continued |
| Reactivation confusion | 1 of 4 | Subscription returned |
| Support frustration | 1 of 4 | No quick fix |
| Source | Rating | Number of reviews |
|---|---|---|
| TrustPilot | 1/5 sample | 4 |
| Source | Rating | Main topic | Sentiment |
|---|---|---|---|
| TrustPilot | 1/5 | Charge after cancel | Negative |
| TrustPilot | 1/5 | Reactivation email | Negative |
| TrustPilot | 1/5 | Unexpected billing | Negative |
| TrustPilot | 1/5 | Continued membership fee | Negative |
If you only do one thing before canceling, make it screenshots. Capture the Account page, the Manage Subscription area, and any screen showing your current Premium status. Add a screenshot of your latest payment receipt or bank entry so you have the amount and date in one place.
This matters because a later complaint becomes much easier when you can show the account was active on a certain date and that you attempted cancellation before the next billing cycle. If support asks for identity or account verification, your account email and transaction reference usually solve that faster.
For a refund request, collect the transaction ID, receipt email, card statement line, cancellation screenshot, and your support email sent date. If you used a local payment route connected to a card, save the same proof from your banking app, GCash, or Maya. One folder with all five items can save you days of back and forth.
After canceling, save the confirmation email if one arrives. If no email arrives, keep the screenshot of the final success screen and revisit the account page within 24 hours to confirm the status changed. Then check your next statement cycle for any repeat charge.
The biggest mistake is stopping too early in the flow. Some users click the first cancel option, assume it is done, and close the tab before the final confirmation screen appears. Because reviews mention continued charges and reactivation-style emails, always go to the end of the guided process and capture the exact result.
Another common mistake is waiting until the billing date itself. If your charge posts overnight or according to a foreign processing schedule, same-day cancellation can be too late. Cancel at least several days before renewal if possible, especially for an overseas service with support based outside the Philippines.
Some users expect a refund automatically after canceling. The published policy says the 30-day money-back guarantee applies if you cancel within 30 days, and refunds then take 5 to 10 business days. If you do not explicitly request the refund and attach the proof, support may take longer to process it or may simply focus on the cancellation only.
Another mistake is not escalating when support goes silent. If a continued charge appears after cancellation, do not spend weeks sending the same email. Move quickly to your bank, card issuer, GCash, Maya, BSP, or DTI with your evidence. The 60-day dispute window from the statement date can close faster than people expect.
| Method | Notice period | Fee | Difficulty |
|---|---|---|---|
| Web/account | Before next billing | No cancellation fee | Easy |
| Email support | Same day notice | No cancellation fee | Medium |
| Registered mail | 5-10 business days | No cancellation fee | Higher but best proof |
The web account route is the official method and the fastest one confirmed by Linkvertise. Email is useful when you need a paper trail for a refund or a failed cancellation. Registered mail is slower, but it can help if you want stronger delivery proof for a dispute file.
No single method fits every case. If your account page works normally, cancel there and keep screenshots. If something looks off, use the web route and email support on the same day so you have two records.
Right after cancellation, look for three things: a final on-screen confirmation, a confirmation email, and a changed subscription status in your account. Screenshot all of them. Then put a calendar reminder 3 days before your next expected billing date and another one on the statement date itself.
Monitor your bank or card statement for at least one full billing cycle. If an unauthorized or continued charge appears, contact your bank, GCash, Maya, or card issuer immediately and request a dispute or chargeback. In the Philippines, acting within 60 days from the statement date is the safer move for card disputes.
If you are done with Linkvertise but still need a similar tool, there are workable alternatives. ShrinkEarn is a URL shortener focused on earnings and is free to join. Bypass.link and Bypass.tools focus more on bypassing ad-link restrictions and both have free options, with optional paid features depending on the service.
If you want to send a written cancellation notice by post, use the registered company address publicly associated with Linkvertise. There is no separate dedicated cancellation office listed in the provided sources, so this is the practical postal address available for formal notice.
Send your full name, account email, request to cancel Premium, and the date of your next billing. Ask for written confirmation and keep a copy of the letter or delivery receipt.
Postal address:
For most people in the Philippines, online cancellation through the account dashboard is faster than postal mail. The address becomes useful when you want another layer of proof for a dispute, especially if email support is slow or if a continued charge appears after you already canceled online.
Use the postal route as a backup record, not as your only action. Cancel in the account first, email support second, and keep the address for cases where you need a formal written trail.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Isabela Rivera
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.