Cancellation Livecareer: Easy Method

What is Livecareer

What you are actually paying for

LiveCareer is a resume and cover letter builder run by Bold LLC, with headquarters listed in Guaynabo, Puerto Rico. It is a subscription-based SaaS service focused on job seekers who want templates, prewritten content, and editing tools instead of building documents from scratch.

In practical terms, most users do not pay for a one-time file download. They usually enter through a low introductory offer such as 14-Day Premium Access at $2.95 (₱167), then the plan can roll into a recurring charge of $23.95 (₱1,353) every four weeks if it is not canceled on time, according to the pricing page (livecareer.com).

Main features included in paid plans

The paid offer centers on a Resume Builder, Cover Letter Builder, ready-made content for different industries, and downloads in TXT format. LiveCareer also advertises tools tied to job search support, which is why some users sign up quickly during an urgent application week and only notice the renewal later (livecareer.com).

Here is the thing for Philippine users: the service is useful if you need a polished resume fast, but the subscription model matters more than the templates. The truth is, LiveCareer’s cancellation flow is more complicated than it should be because the website account path leads you to customer support for cancellation instead of showing a simple one-click stop option (livecareer.com).

How the service behaves in the Philippines

LiveCareer is available online in the Philippines, but pricing is published in US dollars, not in pesos. There is no verified local Philippine office, no verified PHP billing page, and no verified mention of local payment tools such as GCash or Maya in the official sources provided.

That matters because many Filipino users feel frustrated when charges keep appearing and the billing description is unclear. Local complaints often mention unexpected recurring charges and difficulty finding the cancel option, which matches the service terms stating that subscriptions auto-renew unless canceled before the next billing cycle (livecareer.com).

How to cancel Livecareer without getting charged again

Checks to do before you cancel

Before touching the cancel flow, save your files, note your next billing date, and screenshot your current plan. If you are on the 14-day offer at $2.95 (₱167), the key risk is the renewal to $23.95 (₱1,353) every four weeks, so your exact sign-up date matters a lot (livecareer.com).

Also screenshot any page that shows your Subscription status, your payment method, and the last charge amount. If you later need a refund request or a bank dispute, those images help prove that you tried to stop the renewal before the deadline.

Cancel through the website account

The official account route is clear on paper, but not fully self-service. LiveCareer says you should sign in, hover over your profile name, open Settings, click the Subscription tab, and then follow the instructions to contact customer support for cancellation (livecareer.com).

Use this click path inside your account: Profile name > Settings > Subscription. Once you are in the Subscription area, follow the prompt to contact support. Open the official support page here: LiveCareer Contact Us.

Heads up: if you do not see a final confirmation screen or confirmation email, assume the cancellation is incomplete. Several user complaints describe situations where people thought the subscription was already canceled, but billing continued. Do not close the browser until you have proof.

Cancel by email, chat, or phone

If the website sends you to support, move fast and use a written channel if possible. The verified support email is [email protected], the phone number is 800-652-8430, and live chat is available through the Contact Us page by clicking the Chat button at the top (livecareer.com).

Support hours are Monday to Friday, 8 am to 8 pm CST, Saturday, 8 am to 5 pm CST, and Sunday, 10 am to 6 pm CST. Since these are US Central Time hours, Philippine users should expect a time difference, so chat or email can be easier than calling from the Philippines.

• State your account email exactly as used on LiveCareer.
• State the plan name and latest charge, such as $23.95 (₱1,353).
• Ask for cancellation of auto-renewal and written confirmation.
• If you want a refund, mention the charge date and why you are requesting it.

Cancel through App Store on iPhone or iPad

If you subscribed through Apple billing, cancel inside Apple and not just on the LiveCareer website. On iOS, open App Store, tap your profile icon, open Subscriptions, select LiveCareer, and tap Cancel Subscription (support.apple.com workflow reflected in the verified research data).

This matters because a subscription billed by Apple is controlled by Apple’s billing system. If you only message LiveCareer while Apple is the billing merchant, you can lose time and miss the renewal date.

Cancel through Google Play on Android

If your charge came through Google Play, use the Play Store path. Open Google Play Store, tap the menu icon, open Subscriptions, choose LiveCareer, and tap Cancel Subscription (support.google.com workflow reflected in the verified research data).

Take a screenshot of the cancellation page and the status after the action is completed. For Philippine users, this is especially useful if the card charge posts later and you need to show your bank or e-wallet provider that the subscription was already stopped.

Postal cancellation if you want paper proof

You can also send a cancellation notice by post if you want a formal paper trail, especially for a disputed charge. Traditional registered mail works, and some people now use a digital registered delivery service such as Postclic to get timestamped proof of sending and receipt without going to the post office.

Use the company address shown at the end of this guide, include your account email, billing amount, and request for immediate cancellation of auto-renewal. Postal cancellation is slower than chat or email, so send it before your next billing date, not on the last day.

After cancellation, what changes in your account

Access usually continues until the paid period ends

LiveCareer’s terms say subscriptions auto-renew at the end of each billing period unless canceled, which means cancellation normally stops the next renewal instead of ending access on the same day (livecareer.com). If you already paid for a billing period, you will usually keep access until that paid period expires.

A simple example helps. If you renewed on April 3 for $23.95 (₱1,353) and canceled on April 10, access would generally continue until the current four-week period ends, then stop before the next charge.

If you do nothing, the subscription keeps renewing

The biggest trap is auto-renewal. The terms say there is no minimum commitment duration specified, so you can cancel at any time, but if you forget, the plan renews automatically at the end of the billing period (livecareer.com).

That is why many complaints focus on surprise charges rather than long lock-in contracts. The issue is not a cancellation fee. The issue is missing the renewal window and getting billed again.

Your data may remain on file

According to the terms, user data may be retained for recordkeeping and internal legitimate business purposes after cancellation, but it will no longer be publicly accessible (livecareer.com). In plain language, canceling billing does not automatically mean every account record disappears immediately.

Before canceling, download your resume drafts, cover letters, and any text you may want to reuse. If a file is only stored in your account and your paid access ends, recovering it later can be inconvenient.

LiveCareer refund policy and what actually works

The official refund rule

LiveCareer advertises a 14-day money-back guarantee for the 14-Day Premium Access plan (livecareer.com). There is also a terms reference saying refunds may be available if cancellation happens before the end of the initial period, but the company also says it cannot guarantee a refund in all cases (livecareer.com).

That means refunds are possible, but not automatic. In real use, you should not assume a pro-rated refund for a partly used billing period unless support confirms it in writing.

How this applies in the Philippines

In the Philippines, there is no universal statutory cooling-off period for all online subscriptions. For online purchases, many businesses follow a 7 to 14-day window as good practice, and LiveCareer’s own 14-day money-back offer lines up with that general expectation.

If you were misled about recurring billing or charged after canceling, you can escalate under the Consumer Act of the Philippines, RA 7394, through the DTI. For unauthorized card charges, Philippine users can also ask their bank, GCash, Maya, or card issuer for a chargeback, usually within 60 days from the statement date under BSP complaint practice.

Best way to ask for a refund

Use written support first because you need a paper trail. Send your request through the contact page chat or by email to [email protected], include the account email, charge date, amount, and a direct sentence asking for refund and cancellation confirmation.

• Write the exact charge, such as $2.95 (₱167) or $23.95 (₱1,353).
• State whether you are inside the 14-day guarantee period.
• Attach screenshots of your account and billing entry.
• Ask for a reply confirming refund approval or denial.

When to use chargeback, Apple refund, or Google refund

If the charge came through App Store or Google Play, request cancellation there and then use that billing channel’s refund process if needed. If the charge was direct to LiveCareer and support does not resolve a billing error, ask your bank or e-wallet provider for a chargeback.

In the Philippines, save screenshots of the cancellation confirmation before filing any dispute. If a continued charge appears after cancellation, your bank, GCash, Maya, or credit card issuer will usually ask for the transaction date, amount, merchant name, and proof that you tried to stop the subscription.

LiveCareer terms that matter before you click subscribe

Auto-renewal and trial conversion

The key clause is simple: subscriptions auto-renew at the end of each billing period unless canceled (livecareer.com). For the 14-Day Premium Access plan, the pricing page says the offer starts at $2.95 (₱167) and then renews at $23.95 (₱1,353) every four weeks after the trial period if you do not cancel (livecareer.com).

This is the line many users overlook during a rushed resume download. If you only wanted one CV for a job application, set a calendar reminder before day 14 and do not rely on memory.

Commitment period, governing law, and retained records

LiveCareer’s terms do not specify a minimum commitment duration, so you are not tied into a long contract and can cancel at any time (livecareer.com). That is the good part. The less convenient part is that canceling does not always happen in one click inside the account.

The terms also say the contract is governed by the laws of the United States, and user data may be retained for recordkeeping and internal legitimate business purposes after cancellation (livecareer.com). For Philippine users, that does not remove your local complaint options with DTI for consumer issues tied to billing and misleading subscription practices.

Livecareer plans and pricing in the Philippines

Current subscription plans

Prices are approximate, converted from USD at 1 USD ≈ 56.5 PHP. Check the official website for exact local prices and billing details.

Which plan costs more over time

The most expensive short-term mistake is usually forgetting to cancel the 14-Day Premium Access after the intro period. Once it converts, the recurring charge is $23.95 (₱1,353) every four weeks, which adds up quickly if you only needed one resume.

The Annual Premium Access shows a lower monthly equivalent of $5.95 (₱336), but it is billed annually at $71.40 (₱4,034). If you are job hunting for only one month, annual billing can feel like overpaying unless you know you will keep using the tools long term (livecareer.com).

Billing notes that trip people up

No cancellation fee was found in the terms, and no early termination fee was specified (livecareer.com). That is good news. The risk is not a penalty fee. The risk is auto-renewal and missing the cutoff before the next billing date.

LiveCareer also does not appear in any verified bundle such as Apple One or Amazon Prime. So if you see a charge, it is likely a direct subscription or a store-billed subscription, not a bundled add-on.

Your rights in the Philippines when a subscription will not stop

Rules that matter for LiveCareer users

For Philippine consumers, the main local reference is the Consumer Act of the Philippines, RA 7394, enforced by the Department of Trade and Industry. In plain terms, if a subscription is presented unclearly, billed in a misleading way, or continues after cancellation, you can bring that complaint to DTI.

For online purchases, there is no one-size-fits-all statutory cooling-off period across every digital subscription. That is why LiveCareer’s own 14-day money-back guarantee matters so much in practice for the 14-Day Premium Access plan.

Cooling-off and withdrawal in plain language

Door-to-door sales in the Philippines have a 7 working day cooling-off period under local consumer practice, but that rule does not neatly map onto every online SaaS subscription. For online services like LiveCareer, your strongest immediate argument is usually the company’s published 14-day money-back guarantee plus any proof that billing terms were unclear.

If you subscribed and changed your mind quickly, act within the first 14 days and request refund and cancellation at once. If you are outside that period, focus on proving billing error, unauthorized charge, or failure of cancellation.

How to file a complaint

If LiveCareer support does not fix the issue, gather your screenshots, receipts, and support messages, then file a complaint with DTI. Include your account email, dates, the amount charged, and the exact problem, such as recurring billing after cancellation.

If the problem is an unauthorized card or e-wallet charge, contact your bank, GCash, Maya, or card issuer and request a dispute. Philippine cardholders commonly have up to 60 days from the statement date to dispute a transaction through banking channels, so do not wait too long.

Useful authority contacts

The consumer authority for this type of issue is DTI. Use the official DTI website to access complaint channels and consumer guidance.

• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

If your complaint is about misleading subscription billing, DTI is the practical route. If your problem is a card transaction that should not have gone through, BSP-linked bank complaint channels and your payment provider are usually faster.

What customers say about cancellation

Overall verdict from the available reviews

Based on the review sample provided, cancellation looks difficult rather than smooth. The sentiment trend is 0 positive and 3 negative out of 3 unique reviews, with repeated complaints about charges after canceling, hidden subscription terms, and a hard-to-finish cancellation flow.

To stay balanced, the product itself appears useful for writing resumes quickly. Even one negative reviewer said it really helped with CV writing. The problem is not the core editing tool. The problem is billing clarity and cancellation confidence.

Recurring themes

Sources summary

Individual testimonials

• "I was charged 23$ [about ₱1,300] by LiveCareer for a subscription I never asked for and was never informed about. This is completely unacceptable and feels like a scam. They take your card details and then bill you without clear consent." (TrustPilot)
• "Really helped writing a CV but absolute nightmare trying to cancel. Be careful even when you think you have cancelled you have not." (TrustPilot)
• "They do not make it clear this is a subscription service. They fail to send invoices or receipts. I can only surmise that this is calculated to ensure payment is provided for a service that is not used." (TrustPilot)

Documents to prepare before and after you cancel

What to save before sending the request

Start with evidence from inside your account. Screenshot the Subscription page, the plan name, the billing amount, and the renewal date. If your last charge was $23.95 (₱1,353), capture that amount clearly so support cannot confuse it with the intro offer.

• Screenshot of Settings and Subscription page
• Copy of latest receipt or bank entry
• Account email and full name
• Saved resume and cover letter files

What to keep for refunds and disputes

For a refund request, the most useful documents are the transaction date, card or wallet statement line, support messages, and the final cancellation confirmation. If support replies by chat, take screenshots before closing the window.

After cancellation, monitor at least one more billing cycle. Many users only notice a problem when the next statement arrives, and by then they may have lost the original confirmation email.

Common mistakes that lead to extra charges

Using the wrong cancellation channel

A classic mistake is canceling on the website when the subscription was actually billed through App Store or Google Play. In that situation, the merchant controlling the renewal is Apple or Google, so the direct website request may not stop the charge in time.

Solution: check the charge source on your statement before canceling. If the charge shows Apple or Google, cancel inside that store first and then save the confirmation.

Waiting until the last day of the trial

Many users sign up for $2.95 (₱167), finish a resume, and plan to cancel later. Then day 14 passes and the account renews at $23.95 (₱1,353) every four weeks (livecareer.com).

Solution: cancel at least a day or two before the renewal date, especially if the account flow requires customer support. If a chat queue delays you, that extra buffer helps.

Assuming no confirmation means success

One review specifically warns that even when you think you have canceled, you may not have. That is the exact kind of situation that causes surprise renewal charges.

Solution: do not trust memory or a half-finished support page. Wait for a written confirmation by email or a clear on-screen status change, then screenshot it.

Expecting an automatic refund

LiveCareer offers a 14-day money-back guarantee for the 14-Day Premium Access plan, but it also says refunds are not guaranteed in all cases (livecareer.com). Some users cancel and assume a refund will follow automatically, then get frustrated when nothing happens.

Solution: ask for the refund explicitly, mention the exact amount, and state that you are within the guarantee period if that applies. If there is a billing error, say so clearly and attach proof.

Failing to monitor your payment account

Another common issue in the Philippines is noticing unauthorized or continued charges too late. Banks and e-wallets usually expect disputes within a limited period, often about 60 days from the statement date for card disputes.

Solution: check your card, GCash, or Maya history after cancellation and set a reminder for the next expected billing date. If any new charge appears, escalate immediately.

Quick comparison of all cancellation methods

Method comparison table

How to choose based on your situation

If your goal is speed, the website support route, live chat, App Store, or Google Play will usually be faster than post. If your goal is evidence for a disputed charge, written email or registered delivery gives you a stronger paper trail.

No single route fits every case. The smart move is to match the cancellation method to the billing channel and collect proof at every step.

What to do right after cancellation

Immediate checks and account follow-up

As soon as you cancel, look for a confirmation email and screenshot the final page. Then add a calendar reminder for your next expected billing date plus one more reminder 3 to 5 days later so you remember to inspect your bank or wallet statement.

If your current paid period still has days left, use that time to download remaining files. Once access ends, recovering drafts can become a hassle.

Bank monitoring, chargeback, and alternatives

Watch your card, GCash, Maya, or bank app for at least one more cycle. If an unauthorized or continued charge appears, contact the payment provider right away and prepare your screenshots. In the Philippines, disputes are commonly raised within 60 days from the statement date, and DTI can handle consumer complaints under RA 7394.

If you are done with LiveCareer, free or lower-pressure alternatives for Philippine job seekers include JobStreet, Kalibrr, and Indeed Philippines. JobStreet is strong for local listings, Kalibrr adds matching and assessments, and Indeed Philippines is useful for broad search coverage.

Useful links

• LiveCareer pricing
• LiveCareer terms of use
• LiveCareer contact page
• LiveCareer help and privacy FAQ
• DTI official website
• BSP official website

LiveCareer cancellation address and physical contact option

Mailing address for formal notices

If you want to send a written cancellation or billing dispute notice by post, use the company mailing address below. This is useful when you want dated proof in addition to email or chat records.

• Bold LLC, City View Plaza Tower II, Suite 6000, 48 Calle 165 (Road 165), Guaynabo, Puerto Rico, 00968, United States

Include your full name, account email, last charge amount, date of charge, and a clear request to cancel auto-renewal immediately. Since there is no verified Philippine office in the source data, most users in the Philippines will still find the online support channels faster.

Best practical takeaway

If you signed up recently, act before the next billing date and do not leave the process halfway. LiveCareer does not list a cancellation fee, but the service does auto-renew, and that is where most billing trouble starts (livecareer.com).

The safest routine is simple: cancel through the same billing channel you used, ask for written confirmation, save screenshots, and monitor your payment account for one more cycle. That small extra step can save you from another $23.95 (₱1,353) charge.