Cancellation Resumaker Sl: Easy Method

What is Resumaker Sl

What the service does and who runs it

Resumaker Sl is a resume and cover letter software service that helps you generate job application documents online. Publicly available company details point to Resumaker S.L. in Barcelona, Spain, with a cancellation address listed as Avenida Diagonal 534, 08006 Barcelona, Spain.

For users in the Philippines, the frustrating part starts early: the public terms page does not clearly explain core subscription details such as auto-renewal, free trial rules, commitment length, or refund handling "No information found in Terms of Service" (resumakersl.com). That lack of detail matters because many complaints mention surprise charges and unclear billing.

What users are actually paying for

The paid service centers on volume limits and AI writing tools. Based on published pricing data, the Standard plan includes 10 resumes per month, 25 cover letters per month, 75 AI-generated content uses per month, plus white label resumes and white label cover letter tools.

The Premium plan raises those limits to 100 resumes per month, 250 cover letters per month, and 750 AI-generated content uses per month. In simple terms, you are paying for document quantity, AI assistance, and template customization rather than a one-time CV download.

How it appears to work in the Philippines

Pricing can be expressed locally as ₱250.00 per month for Standard and ₱750.00 per month for Premium, although the research notes that these figures are converted from foreign currency and may shift with exchange rates. That means the final amount on your card, GCash-linked card, Maya card, or bank statement may not match the exact PHP estimate shown in guides.

No Philippine office, local hotline, live chat, or published service hours were found. Support details available publicly are an email address, [email protected], and a cancellation help page at Resumaker cancellation help.

Business model and why users get confused

The truth is, Resumaker Sl's billing model is harder to read than it should be. The public terms page does not clearly state auto-renewal, free trial conversion, or cancellation deadlines "No information found in Terms of Service" (resumakersl.com), while user reviews repeatedly describe low entry prices followed by recurring charges.

If you signed up thinking you were buying a single CV download, take note: several reviewers say they only realized later that a recurring subscription had been triggered. If you no longer need the tool, moving quickly is the safest approach, and after canceling you may want to compare clearer options such as Rezuma, ResumeHelp, or Zety.

How to cancel Resumaker Sl without getting billed again

Checks to do before you cancel

Many Philippine users get upset not only because cancellation feels unclear, but because charges keep coming after they thought they had stopped the service. Before you touch anything, save your resumes, cover letters, and AI-generated text because the public terms do not explain data retention after cancellation "No information found in Terms of Service" (resumakersl.com).

Open your email inbox and search for terms like Resumaker, receipt, invoice, subscription, trial, PayPal, Apple, or Google. Take screenshots of your current plan page, any payment confirmation, and the date of your last charge, especially if your bank statement shows a foreign merchant descriptor.

• Save all resume and cover letter files as PDF or DOCX if available.
• Screenshot your account page, plan details, and billing history.
• Write down the exact billing date from your card or e-wallet statement.
• Check whether you paid on the website, through App Store, or through Google Play.

Cancel through the web account

The official help page for cancellation is Resumaker cancellation help. The terms page itself does not publish a clear click path, so the most practical route is to sign in on the service site, open your account area, and look for menu labels such as Account, Billing, Subscription, Manage Plan, or Cancel Subscription.

If you see a plan page, look for a cancellation button near renewal details or payment method information. Because reviews mention that subscription status is not always obvious, capture every screen as proof, including the final page that confirms cancellation and any email that arrives after you submit it.

If the account dashboard does not show a cancellation option, use the help page and send a written request by email on the same day. In your message, include your full name, account email, last four digits of the card if relevant, date of last payment, and a direct sentence such as "Please cancel my subscription immediately and confirm by email."

Cancel by email or written support request

Public support details list [email protected] as the available email address, with no phone number and no live chat. Since hours are not specified, send your request as early as possible on a weekday and keep the sent email with its timestamp.

Your email should be short and factual. State that you want cancellation effective before the next billing date, ask for written confirmation, and attach one screenshot of the account or charge. If support does not answer within 48 hours, send a follow-up from the same email thread so all evidence stays in one place.

• Email: [email protected]
• Phone: not available
• Live chat: not available
• Support hours: not specified

Cancel through App Store or Google Play if that is where you subscribed

For SaaS services, some subscriptions are billed through Apple or Google instead of the website. The public terms do not explain store billing, so if your receipt came from Apple or Google, cancel inside that store instead of relying only on website support.

On iPhone, open Settings, tap your Apple ID, tap Subscriptions, find the relevant subscription, and tap Cancel Subscription. On Android, open Google Play, tap your profile icon, tap Payments and subscriptions, tap Subscriptions, choose the service, and tap Cancel.

A common mistake is canceling on the website when Apple or Google is the actual billing channel. If your receipt says App Store or Google Play, that store usually controls renewal, and your website login may not be enough to stop the next charge.

Cancel by registered mail if you want stronger proof

If email gets no reply, you can also send a cancellation letter to the Barcelona address. This route is slower, usually around 5 to 10 business days for delivery and processing, but it gives you stronger evidence if you later dispute a charge.

Some users now use a certified digital letter service such as Postclic instead of traditional registered mail because it creates timestamped proof of sending, receipt, and opening. Whether you use paper mail or a digital certified letter, keep the receipt, the tracking record, and a copy of the letter you sent.

After you cancel: access, renewal, and your files

How long your access may continue

The public terms do not say whether access ends immediately or continues until the end of the paid period "No information found in Terms of Service" (resumakersl.com). In practice, many subscription services let you keep access until your next billing date, but Resumaker Sl does not clearly publish that rule.

Because that detail is missing, assume the safest timeline: cancel before the next billing date and download everything the same day. If your current period ends on April 28, do not wait until April 28 at night Philippine time, especially when the merchant may process in a different time zone.

What happens if you do not cancel

Auto-renewal terms are not clearly stated on the public terms page "No information found in Terms of Service" (resumakersl.com). Even so, recurring charges reported by users strongly suggest that subscriptions can continue unless you actively stop them.

That is why you should not rely on inactivity. Not using the site is not the same as canceling, and several reviews describe being charged again after a one-time use or after a trial-style payment.

Your data and exported documents

Data retention after cancellation is also not explained on the public terms page. If your CV, cover letter drafts, or AI-generated text matter for active job applications, export all of them before you submit cancellation.

Save local copies in a folder with dates in the filename, such as Resume_March_2026.pdf and CoverLetter_March_2026.docx. That small step saves a lot of stress if your account loses access right away or if you later need proof of what you created.

Refunds, disputed charges, and what actually works

What the public policy says

Refund language is another weak spot here. The public terms reviewed for this guide do not clearly state a general refund policy, treatment of unused time, or a billing error process "No information found in Terms of Service" (resumakersl.com).

That means you should not assume a prorated refund for unused days. Based on the available information and the negative review pattern, a refund appears uncertain unless you can show a billing problem, unclear disclosure, or an unauthorized continued charge.

Your rights in the Philippines

In the Philippines, subscription complaints can fall under the Consumer Act of the Philippines, Republic Act No. 7394, with DTI handling many consumer issues for online services. For door-to-door or direct sales, a 7 working day cooling-off period exists, but for ordinary online purchases there is no universal statutory cooling-off period covering every digital subscription in the same way.

Here is the practical takeaway: if Resumaker Sl charged you after you canceled, or if the subscription disclosure was unclear, you can complain to DTI and also dispute the payment with your bank, credit card issuer, GCash-linked card, or Maya-linked card. For bank card disputes in the Philippines, cardholders typically have up to 60 days from the statement date under BSP complaint practice to raise unauthorized or continued charges.

How to ask for a refund step by step

Start with a written email to [email protected] and put the key facts in one message. Include the account email, amount charged, charge date, payment channel, and one clear request such as "I canceled before renewal" or "I was charged without clear subscription disclosure."

Attach screenshots of your cancellation proof, your bank or PayPal statement, and any receipt. Ask for a refund confirmation and a processing timeline within 5 business days. If there is no answer, send one follow-up, then move to a payment dispute instead of waiting indefinitely.

When to use chargeback, PayPal dispute, or store refund tools

If you paid by credit card or debit card and support is unresponsive, contact your issuing bank and ask for a chargeback for an unauthorized or continued recurring charge. Keep screenshots of your cancellation confirmation because banks in the Philippines often ask for proof, and BSP complaints become stronger when you already tried to resolve the issue with the merchant.

If you paid through PayPal, use the PayPal Resolution Center and upload the same evidence. If you paid through App Store or Google Play, use Apple or Google's refund request process because those platforms control payment records and can review billing disputes faster than a website support inbox.

Resumaker Sl plans and pricing in PHP

Current subscription plans

The published pricing used here is already converted to Philippine peso. Research notes say the source pricing comes from foreign currency and exchange-rate conversion, so your actual billed amount may differ slightly depending on the card network and bank conversion rate.

Which plan costs more and who it fits

Standard at ₱250.00 per month is the lower-cost plan and fits short-term job hunting if you only need a small batch of resumes and cover letters. Premium at ₱750.00 per month is three times the price, aimed more at recruiters, agencies, heavy users, or people generating many document variants.

If you only needed one CV download, even Standard may feel expensive on a recurring basis. That is why many users become unhappy later: the value can make sense for monthly heavy use, but it makes little sense if you thought you were paying once for a single file.

Billing notes you should watch closely

No annual plan details were provided in the verified pricing data used for this guide, so there is no published annual discount to compare. No cancellation fee was found in the public terms, and no early termination fee was identified either.

Heads up: the bigger issue is not a cancellation penalty but surprise renewal. Since auto-renewal terms are not clearly published, your safest move is to cancel several days before the next charge and monitor your statement for at least 60 days.

Your rights in the Philippines if Resumaker Sl will not cancel or refund

Laws and agencies that matter here

For Philippine users, the main consumer framework is the Consumer Act of the Philippines, Republic Act No. 7394. In plain language, this law helps you challenge deceptive or unfair sales practices, including unclear billing or misleading subscription presentation.

The public Resumaker Sl terms do not clearly state cooling-off, withdrawal rights, governing law, or dispute resolution "No information found in Terms of Service" (resumakersl.com). When a merchant leaves those points unclear, your own records become very important: screenshots, receipts, cancellation emails, and card statements.

Cooling-off and withdrawal in practical terms

For door-to-door or direct sales, Philippine consumers generally have a 7 working day cooling-off period. For normal online subscriptions, there is no blanket rule that gives every buyer an automatic 7 day or 14 day cancellation right, so outcome often depends on the platform policy, the facts of the charge, and whether disclosure was clear.

Applied to Resumaker Sl, that means a refund is not automatic just because you changed your mind after a web purchase. Still, if the subscription terms were buried, the renewal was not clearly presented, or billing continued after cancellation, you have a much stronger complaint basis.

How to file a complaint

Start by sending a final written complaint to the merchant at [email protected] and keep a copy. If there is no useful reply, file a consumer complaint with DTI and submit your evidence bundle with dates, amounts, screenshots, and the merchant name Resumaker S.L.

If the issue is an unauthorized or continued card charge, contact your bank or e-wallet provider at once and ask for a formal dispute or chargeback. If the bank does not handle the complaint properly, you can escalate to BSP, especially for card billing problems and delayed dispute handling.

Useful Philippine contacts

For consumer complaints, DTI is the practical first stop for online subscription issues under RA 7394. For payment disputes involving banks, cards, and some e-wallet channels, BSP is the key regulator.

• DTI consumer help portal: official complaint channels and mediation tools
• BSP consumer assistance: payment dispute support and escalation
• Your bank, card issuer, GCash, or Maya: transaction dispute within about 60 days from the statement date
• Your evidence file: cancellation email, confirmation screenshot, statement line, and merchant correspondence

What customers say about cancellation and billing

Overall verdict from available reviews

Overall assessment: difficult. The review sample available for this guide shows 0 positive and 5 negative reviews out of 5 unique reviews, with recurring complaints about charges after cancellation, hidden subscription terms, and support that does not answer.

That pattern lines up with the local pain points already seen in the Philippines: difficulty in canceling subscriptions and unresponsive customer support. No clear dark pattern was formally identified in research, but the review trend suggests users often do not feel fully informed at the moment they pay.

Recurring themes

Sources summary

Because only negative reviews were available in this dataset, the balance point comes from the product itself: resume builders can be useful when you need fast templates, AI drafting help, and several CV versions in one month. The problem is that utility alone does not cancel out unclear billing or poor support response.

• "I was misled into believing the service cost only €1 [about ₱61] with no additional payments. Instead, I was charged twice in a row without my consent." (TrustPilot)
• "I paid a small amount just to download my CV, and the website mentioned a 14-day trial period. However, I was charged only after 3 months, without any notification." (TrustPilot)
• "I thought I was paying 99 cents [about ₱60] for a CV I made, and it did not show me anywhere during the payment that I am taking up a subscription." (TrustPilot)
• "After finishing my resume, I was asked to pay RM 4 [about ₱51] to download it. A few days later, I was shocked to see RM 99 [about ₱1,265] deducted from my account for a subscription I never knowingly signed up for." (TrustPilot)
• "They lure you in with a 0.99 euro CV [about ₱60] but then switch on a 29.90 per month subscription [about ₱1,823]." (TrustPilot)

Documentation checklist before and after cancellation

What to collect before you cancel

Do not start with the cancel button alone. Build a small evidence pack first, because if support ignores you or a new charge appears, the exact date and screenshots will matter more than memory.

• Screenshot of the account page and current plan
• Screenshot of the latest charge with date and amount
• Copy of all receipt emails and invoice emails
• Saved resume, cover letter, and AI-generated files

What to include in a refund or dispute request

Your refund request should be document-based, not emotional. Include the transaction date, the amount in the original currency if shown, the PHP equivalent if your bank posted it, and the payment channel such as Visa, Mastercard, PayPal, App Store, or Google Play.

• Transaction ID or statement reference
• Account email used for signup
• Date you canceled
• Screenshot of cancellation confirmation

What to save after cancellation

After the request is sent, keep the sent email, any auto-reply, and the final confirmation page. Also set a calendar reminder for the next expected billing date and another one 30 days later so you remember to check your bank statement twice.

This is especially useful in the Philippines where chargeback windows are often tied to statement dates. A screenshot taken on the same day you canceled can become your strongest proof if the charge reappears.

Common mistakes that lead to extra charges

Canceling in the wrong place

If your receipt came from Apple or Google, cancel in App Store or Google Play, not only on the website. A lot of failed cancellations happen because users remove the account or email support but the store subscription keeps renewing in the background.

Real-world example: you log into the site, cannot find billing, and assume the plan is gone. Two weeks later, Apple renews it because the subscription was tied to your Apple ID all along.

Assuming one small payment is a one-time purchase

Several reviews describe paying a very small amount, such as €0.99 [about ₱60] or €1 [about ₱61], then discovering a recurring charge later. If the checkout page is unclear, that is exactly when you should screenshot the full payment screen before you press pay.

The fix is simple: the moment a low introductory price appears, look for words like monthly, renew, recurring, trial, 4 weeks, or subscription. If you do not see clear terms, use a safer tool or prepare to cancel immediately after downloading your file.

Waiting for support before securing evidence

Some users spend days sending follow-ups but never save the original account page or charge page. That weakens your complaint because later the account screen may change or the plan details may disappear.

The better approach is to capture the evidence first, then email support. If support replies with a generic message, you already have timestamps and images ready for DTI, BSP, PayPal, or your card issuer.

Expecting an automatic refund for unused days

No public refund rule for unused time was found in the terms. If you cancel halfway through a month, do not assume the remaining days will be refunded automatically.

A safer mindset is this: cancel to stop the next renewal, then separately ask for a refund if the billing was unclear or unauthorized. That way you are solving the renewal risk and the money issue as two different steps.

Not monitoring the next statement

The final mistake is believing the process is over once you click cancel. With complaints about continued billing already on record, you should watch at least the next 60 days of statements, especially if your card was saved on file.

If a new charge appears, dispute it quickly. The sooner you contact your bank, GCash-linked card, Maya-linked card, or credit card issuer, the easier it is to stay within the normal dispute window.

Resumaker Sl cancellation methods at a glance

Comparison table

Key takeaway

If you still have account access, the web route is the fastest starting point. If your payment came through Apple or Google, the store route is often the decisive one, while registered mail is useful when you want stronger proof after support stays silent.

No single method fits every case. Choose based on where you paid, how soon the next billing date arrives, and how much proof you want in case you later need a dispute.

What to do after cancellation so the issue does not come back

Immediate follow-up steps

Right after canceling, save the confirmation screen, store the email, and add the next billing date to your calendar. If no confirmation appears within a few minutes, send an email request the same day so there is a written record with a timestamp.

Then log out and log back in once to see whether the subscription page still shows active renewal. If it does, take another screenshot and send it to support immediately.

Monitor your bank statement and escalate fast if needed

Watch your card, PayPal, GCash-linked card, Maya-linked card, or bank statement for at least 60 days from the statement date that includes the last charge. If an unauthorized or continued charge appears, ask your provider for a chargeback and attach your cancellation proof.

In the Philippines, DTI can help with consumer complaints under RA 7394, while BSP can help with unresolved payment disputes involving banks and card issuers. The key is speed: once the statement arrives, do not let the dispute window drift.

Alternatives if you still need a resume builder

If you are canceling because billing feels unclear, there are other tools worth comparing. Rezuma offers AI-powered resume creation with a free basic plan and premium plans starting at $9.99 (about ₱557) per month.

ResumeHelp starts at $2.95 (about ₱164) for a 14-day trial, while Zety starts at $5.95 (about ₱331) per month. Prices can change with exchange rates, but these alternatives at least give you a benchmark when you decide whether Resumaker Sl is worth keeping.

Useful links

• Resumaker Sl terms page
• Resumaker cancellation help
• Pricing reference page
• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

Resumaker Sl cancellation address and offline contact option

Physical mailing address

If you need to send a formal cancellation letter or supporting documents, use this address:

• Avenida Diagonal 534, 08006 Barcelona, Spain

This is useful when email support does not respond and you want proof that a written request was sent to the company address connected with Resumaker S.L.

What this means for users in the Philippines

No Philippine office or local phone number was found in the public information used for this guide. In practice, that means most users will rely on web cancellation, email support, or a payment dispute through their bank, card issuer, GCash, Maya, Apple, Google, DTI, or BSP.

If your goal is simply to stop the next billing fast, do the online route immediately and keep proof. If your goal is to build a stronger paper trail for a refund or dispute, add email evidence and, if needed, a mailed notice to the Barcelona address.