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I hereby notify you of my decision to terminate the contract relating to the Azure Devops service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Azure Devops: Easy Method
What is Azure Devops
Overview
Azure DevOps is a cloud-based suite of developer collaboration tools for version control, project management, CI/CD and artifact storage. It integrates with Azure services and supports Agile and DevOps workflows across teams.
Core capabilities
Key capabilities include Azure Boards, Repos, Pipelines, Artifacts and Test Plans to manage planning, code, builds, and releases in one service. It supports both Microsoft-hosted and self-hosted CI/CD agents.
How to cancel Azure Devops
Store purchases (Apple App Store)
- If you purchased via the Apple App Store, cancel through Apple's subscription management in your Apple ID settings.
- Microsoft cannot cancel App Store subscriptions on your behalf; follow Apple's flow to stop renewals or request refunds from Apple.
- Reference: guidance on store-managed cancellations for Microsoft apps: App Store cancellation note.
Store purchases (Google Play)
- For Google Play purchases, cancel via Google Play > Subscriptions in your Google account.
- Microsoft directs refund and cancellation requests for Play purchases to Google Play support.
- Reference: Google Play cancellation guidance: Google Play cancellation note.
Web / Azure portal subscriptions
- If billed directly via the Azure portal or Microsoft account Admin Center, cancel the subscription in the Azure portal or Admin Center as account administrator.
- Monthly subscriptions can generally be ended at any time; multi‑month or committed terms are governed by your agreed contract.
- See general Azure DevOps pricing page for subscription context: Azure DevOps pricing.
What happens when you cancel
Access and renewal
When you cancel a paid subscription, recurring billing stops at the end of the current paid period unless specified otherwise. Your account may lose paid features once the subscription term ends.
Data retention and deletion
Projects, repos, pipelines and data typically remain accessible according to Azure DevOps retention policies and your subscription status.
Export or back up important project data before cancellation to avoid unexpected loss when access changes.
Will I get a refund?
General Microsoft policy
Microsoft’s general position is that purchases are final and non‑refundable unless law requires otherwise or a specific exception applies.
Billing errors should be reported promptly; many vendor policies require notification within 90 days. See Microsoft service terms: Microsoft Services Agreement (Singapore).
Exceptions and marketplace refunds
- Marketplace offers (SaaS, VMs, managed apps) often provide full refunds if cancelled within 72 hours for certain items; usage/consumption charges are usually excluded.
- Azure developer services may allow partial refunds when reducing service levels, but cancelling entirely often yields no refund for remaining term.
- Reference: Microsoft Marketplace refund policies: Marketplace refund policies.
Azure Devops plans and pricing
Summary table
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic Plan (per user/month) | US$6.00 → approximately S$8.0X | Monthly | Includes Azure Pipelines, Boards, Repos, Artifacts (2 GiB free) |
| Basic + Test Plans (per user/month) | US$52.00 → approximately S$69.XX | Monthly | Includes Basic features plus test planning, execution, reporting |
| Microsoft‑hosted parallel job (additional) | US$40.00 → approximately S$53.XX | Monthly | Additional Microsoft-hosted CI/CD parallel job |
| Self‑hosted parallel job (additional) | US$15.00 → approximately S$20.XX | Monthly | Additional self-hosted CI/CD parallel job |
| Azure Artifacts (per extra GiB) | US$2.00 per GiB → approximately S$2.7X per GiB | Monthly | Storage beyond free 2 GiB |
| Code Security (GitHub Advanced Security add‑on) | US$30.00 → approximately S$40.XX per committer/month | Monthly | Code scanning, dependency scanning |
| Secret Protection (GitHub Advanced Security add‑on) | US$19.00 → approximately S$25.XX per committer/month | Monthly | Secret scanning with push protection |
Notes on pricing
Prices above are based on official USD pricing and approximate SGD equivalents using a rough USD→SGD conversion. Exact local billing may vary by exchange rate and invoicing settings.
Your consumer rights in Singapore
Cooling‑off and CPFTA
Singapore law does not provide a general 14‑day cooling‑off right for digital services purchased online.
The Consumer Protection (Fair Trading) Act (CPFTA) provides a limited 5‑business‑day cooling‑off only for specified direct‑sales contexts, not for typical SaaS subscriptions. See local guidance: CPFTA cancellation note.
Digital SaaS and refunds
There is no mandatory statutory cooling‑off period for digital subscriptions in Singapore; vendors may set their own refund policies.
Microsoft’s “all purchases final” stance applies unless applicable law or an explicit vendor policy states otherwise. See local refund discussion: Digital refund commentary.
Customer experiences
Positive feedback
- Users praise Azure DevOps as a comprehensive ALM/DevOps platform with strong planning, version control and CI/CD integration.
- Teams appreciate linking work items to code and pipelines for an end‑to‑end workflow across development and testing.
Common complaints
- Some users report the interface can feel slow or overwhelming because of the breadth of features.
- Reporting, in‑app notifications, and live auto‑refresh have been cited as areas needing improvement, which can affect non‑developer users.
Documentation checklist
Before you cancel
- Confirm subscription owner or administrator access and subscription ID / billing account details.
- Gather invoices, payment method details and purchase receipts for refund or dispute needs.
- Export repositories, work items, artifacts and pipeline definitions you need to keep.
At cancellation time
- Record cancellation confirmation, effective end date and any ticket or reference number from the portal or store.
- Confirm removal of billing methods and check the next invoice date to ensure billing stopped as expected.
Common mistakes
Purchasing channel confusion
A frequent mistake is contacting Microsoft for App Store or Google Play purchases; those must be cancelled via the respective store accounts. Expect store‑level refund policies to apply.
Assuming automatic refunds
Many users assume unused months are refundable. For multi‑month commitments or marketplace usage charges, full refunds are not guaranteed.
Always check the specific purchase channel and marketplace refund rules before cancelling.
Comparative recap
Quick comparison
| Item | Cancellation route | Refund likelihood | Period |
|---|---|---|---|
| App Store purchases (Apple) | Cancel in Apple ID / App Store subscription settings | Refunds handled by Apple; Microsoft cannot cancel for you | Monthly |
| Google Play purchases | Cancel in Google Play > Subscriptions | Refunds handled by Google Play per their policy | Monthly |
| Web subscriptions (Azure portal) | Cancel in Azure portal or Admin Center as admin | Generally non‑refundable for unused portion of multi‑month terms; first 30 days often payable | Monthly |
| Marketplace offers | Cancel via Marketplace publisher or Azure portal per offer terms | Many offer full refund if cancelled within 72 hours (usage excluded); thereafter depends on publisher | Monthly |
After cancelling
Verify cancellation and billing
- Keep the cancellation confirmation and check bank statements for final charges.
- If you need clarification on refunds or billing disputes, consult Microsoft Marketplace refund policies: Marketplace refund policies.
Support and next steps
- If purchased via store, contact Apple or Google Play support for refund requests.
- For Azure portal billing questions, use account admin controls and Microsoft support channels; review terms: Microsoft Services Agreement.
Address
Postal address for certified notices
3 Damastown Close, Damastown Industrial Park, Dublin, D15 EK76, Ireland
Other contact options
For official policies, refunds and marketplace details, consult the Microsoft Marketplace refund documentation: Marketplace refund policies.
For pricing and service details for Azure DevOps Services, see: Azure DevOps pricing.